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Top Rated Marketing Automation Software with Contact Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

A contact database centralizes and organizes customer information, enabling targeted communication, personalized campaigns, and efficient segmentation. It supports effective marketing strategies, enhances customer relationships, and streamlines lead management. Our reviewers in marketing automation software rated this feature as important.

9 Best Marketing Automation Software with Contact Database

Product
User rating
Starting price
HubSpot Marketing Hub logo
4.5
(6.2K)
20
per user/per month
visit website
Constant Contact logo
4.3
(2.8K)
12
usage based/per month
visit website
Zoho CRM logo
4.3
(6.9K)
14
per user/per month
visit website
ActiveCampaign logo
4.6
(2.5K)
15
flat rate/per month
ClickFunnels logo
4.5
(665)
97
flat rate/per month
Systeme.io logo
4.8
(2.1K)
17
flat rate/per month
EngageBay CRM logo
4.7
(906)
14.99
per user/per month
Mailchimp logo
4.5
(17.5K)
13
flat rate/per month
Brevo logo
4.6
(3.3K)
9
usage based/per month

See other top Marketing Automation products with contact database

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Marketing Automation software category. They also needed to have sufficient reviews about contact database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for contact database, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 9 best products

HubSpot Marketing Hub logo

HubSpot Marketing Hub

Reviews Sentiment
 
 
 
1-2(80)
3-4(2,386)
5(3,739)
Key Features
Email Marketing4.5
Lead Capture4.5

User insights about the contact database feature

Reviewers indicate HubSpot Marketing Hub's contact database is highly customizable, easy to use, and integrates well with other platforms like Salesforce and WordPress. They value its automatic updates, segmentation capabilities, and detailed tracking of customer interactions. Users also appreciate the intuitive interface and robust filtering options, though some mention limitations in reporting and workflow automation.

See related user reviews

“Perfect tool for creating a contact databse, it grabs details from both emails and website forms and keeps them in the reuired lists and allows you to move them through the funnel phases from lead to client. ”
RH

Rosie H.

Lead Marketing

“What I like about the contact database in HubSpot Marketing Hub is how it centralizes all customer data in one place, making it easy to manage contacts and segment audiences based on various attributes like behavior, engagement, or demographics.”
JG

Jamie G.

Account Manager

Starting price
20per user /
per month
visit website
Pros and Cons based on 6,205 verified reviews

Comprehensive automation features

Effective lead management

Streamlined marketing automation

Robust email marketing tools

Extensive training resources

High cost concerns

Limited reporting capabilities

Complex navigation

Inefficient contact management

Limited template customization

See pros and cons details
Constant Contact logo

Constant Contact

Reviews Sentiment
 
 
 
1-2(83)
3-4(1,291)
5(1,519)
Key Features
Email Marketing4.5
Lead Capture4.3

User insights about the contact database feature

Users appreciate Constant Contact's contact database for its ease of use, segmentation, and customization. They find it helpful for managing contacts, creating lists, and tracking engagement. Reviewers also value the ability to import/export contacts and the integration with other systems. However, some mention challenges with deleting lists and managing duplicates.

See related user reviews

“We are able to separate our lists according to donor level, as well as other critical distinctions, to help us target specific populations without having to hand select each recipient. ”
NC

Nick C.

Clinical Director

“Customizable fields make it easy to sort contacts for certain types of emails. You can view each contact's interaction with each campaign. Uploading contacts via spreadsheet is a time saver.”
TY

Tawni Y.

owner

Starting price
12usage based /
per month
visit website
Pros and Cons based on 2,893 verified reviews

Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details
Zoho CRM logo

Zoho CRM

Reviews Sentiment
 
 
 
1-2(249)
3-4(3,149)
5(3,556)
Key Features
Email Marketing4.1
Lead Capture4.4

User insights about the contact database feature

Reviewers highlight Zoho CRM's contact database for its comprehensive organization, customization, and integration with other apps. They find it easy to manage, segment, and track customer interactions. Users appreciate the centralized repository, advanced search capabilities, and the ability to import and export contacts. Some note initial complexity and occasional duplication issues.
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“ the Contact Database in Zoho CRM is crucial because it helps businesses manage their relationships with customers and leads more effectively, leading to improved customer satisfaction, streamlined communication, and data-driven decision-making.”
EH

Eran H.

Senior Account Manager

“It allows me to store and manage all my customer information in one place. This includes contact details, communication history, and any notes.”
Verified reviewer profile picture

Nick W.

Director

Starting price
14per user /
per month
visit website
Pros and Cons based on 6,954 verified reviews
Verified reviewer profile picture

Comprehensive sales management

Efficient client management

Effective customer tracking

Robust lead management

Scalable for various business sizes

Frequent user issues

Inadequate customer support

Outdated user interface design

Need for performance improvements

Complicated navigation

See pros and cons details
ActiveCampaign logo
Reviews Sentiment
 
 
 
1-2(62)
3-4(790)
5(1,697)
Key Features
Email Marketing4.7
Lead Capture4.4

User insights about the contact database feature

Reviewers find ActiveCampaign's contact database useful for segmentation, tagging, and targeted communication. They appreciate its ease of use, detailed tracking, and high storage capacity. Users also value the ability to import/export data and the integration with marketing automation tools. However, some mention issues with managing segments and the complexity of automation workflows.
Verified reviewer profile picture

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“Managing my contacts in ActiveCampaign is straightforward. I can quickly import, organize, and update contact information, ensuring that I have an up-to-date database of subscribers and customers.”
Verified reviewer profile picture

Tracy O.

CEO

“I feel that it's a robust Contact Database feature. I appreciate its ability to segment and personalize campaigns based on various criteria. However, one critical aspect I find lacking is the complexity of the automation workflows, which can be overwhelming for beginners.”
TR

Tarunika R.

Technology Consultant

Starting price
15flat rate /
per month
Pros and Cons based on 2,549 verified reviews
Verified reviewer profile picture

Effective sales funnel creation

Supports business growth

Robust automation features

Efficient client management

Comprehensive lead management

Frequent performance issues

User experience problems

Limited landing page options

Complex navigation and switching

High costs and complexity

See pros and cons details
ClickFunnels logo
Reviews Sentiment
 
 
 
1-2(25)
3-4(169)
5(471)
Key Features
Email Marketing5.0
Lead Capture4.7

User insights about the contact database feature

Reviewers appreciate ClickFunnels' contact database for its ease of use, segmentation, and flexibility. They find it helpful for managing leads, creating email lists, and tracking customer engagement. Users also value the ability to filter contacts and the integration with lead management applications. However, some mention the need for better customer support and integration with external sources.

See related user reviews

“Clickfunnels can help customers manage their contact database, allowing them to store customer data and access it quickly and easily. This can help customers track customer engagement and keep their contact database up to date.”
DN

Debbie N.

Manager

“Clickfunnels collect all my contacts so I can market and retarget my marketing.”
RM

Rachel M.

Senior Project Manager

Starting price
97flat rate /
per month
Pros and Cons based on 665 verified reviews

Effective lead capture

Efficient funnel creation

Versatile templates

Comprehensive video tutorials

User-friendly drag and drop

Overpriced for small businesses

Slow issue resolution

Limited email marketing

Inadequate customer support

Limited design customization

See pros and cons details
Systeme.io logo
Reviews Sentiment
 
 
 
1-2(15)
3-4(300)
5(1,810)
Key Features
Email Marketing4.7
Lead Capture4.8

User insights about the contact database feature

Users find Systeme.io's contact database powerful and easy to manage, with features for segmentation, tagging, and targeted communication. They appreciate its centralized organization, ease of import/export, and unlimited data storage. Reviewers also value its user-friendly interface and the ability to design campaigns and track customer interactions. However, some note issues with social media link recognition.
Verified reviewer profile picture

See related user reviews

“The Contact Database on Systeme.io has been a game changer for me. I can simply manage and segment my contacts, allowing me to target specific groups with customized information. The ability to effortlessly import and export contacts has saved me a lot of time and work.”
Verified reviewer profile picture

Zwoitwaho M.

Owner

“Systeme.io's contact database is a powerful tool that can help you manage your contacts effectively. It offers a number of features that make it easy to segment your list, send targeted emails, and improve your email deliverability rates.”
PD

Peet D.

Owner

Starting price
17flat rate /
per month
Pros and Cons based on 2,125 verified reviews
Verified reviewer profile picture

Facilitates business growth

Comprehensive marketing tools

Seamless migration process

Responsive support services

Challenging domain configuration

Cumbersome page builder

Limited email management

See pros and cons details
EngageBay CRM logo
Reviews Sentiment
 
 
 
1-2(6)
3-4(268)
5(632)
Key Features
Email Marketing4.5
Lead Capture4.6

User insights about the contact database feature

Reviewers appreciate EngageBay CRM's contact database for its ease of use, customization, and organization. They find it valuable for tracking and managing contacts, importing data, and creating lists. Users highlight its seamless integration with third-party vendors and the ability to automate tasks. However, some mention the need for improved layout customization and better integration with Stripe.
Verified reviewer profile picture

See related user reviews

“Very easy to create lists, sub-lists, automated lists that add contacts from the main repository to "smart-lists" based on a plethora of criteria you can set”
SR

Siju R.

Administrator

“Having a contact database for client and potential client is a must have. Luckily, EngageBay make it so easy and seamless which in turn drives sales high.”
Verified reviewer profile picture

John M.

Lead consultant

Starting price
14.99per user /
per month
Pros and Cons based on 906 verified reviews
Verified reviewer profile picture

Ideal for small businesses

Integrated marketing and sales

Effective lead generation

Limited reporting capabilities

Email management limitations

See pros and cons details
Mailchimp logo
Reviews Sentiment
 
 
 
1-2(275)
3-4(6,975)
5(10,270)
Key Features
Email Marketing4.6
Lead Capture4.3

User insights about the contact database feature

Users report that Mailchimp's contact database is easy to use, organize, and segment. They appreciate the ability to import/export contacts, create lists, and track engagement. Reviewers also value the integration with other platforms and the customization options. However, some mention challenges with managing tags and segments, and the need for better audience management tools.
Verified reviewer profile picture

See related user reviews

“We have multiple contact groups for our different campaigns. Having a contact database makes it easy to manage and ensure the right people receive the right communication! It also allows us to easily import clients or archive them as needed.”
ES

Elisha S.

Operations Manager

“Simple to import existing contacts into it, simple to add new contacts from the platform itself, simple to manage contact information. Mailchimp is compatible with CSV formats, and offers a one-click import wizard for existing contatc lists. Databse management, thanks to custom fields, tagging and segmentation, is very very manageable.”
Verified reviewer profile picture

Monica M.

Dott.ssa

Starting price
13flat rate /
per month
Pros and Cons based on 17,520 verified reviews
Verified reviewer profile picture

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization

See pros and cons details
Brevo logo
Reviews Sentiment
 
 
 
1-2(82)
3-4(877)
5(2,409)
Key Features
Email Marketing4.7
Lead Capture4.2

User insights about the contact database feature

Users report that Brevo's contact database is easy to use, organize, and segment. They appreciate the ability to create lists, import contacts from various formats, and track engagement. Reviewers also value the high storage capacity and customization options. However, some mention the need for improved interface design and better internal validation features.

See related user reviews

“Brevo's contact database has a great interface, allowing me to see all my contacts in one list, or by segmentation. See where your contact came from is a real bonus feature.”
MW

Mark W.

Web Developer

“The ability to segment contacts based on different criteria allows for more targeted and effective campaigns.”
LE

Lily E.

Sales Account Manager

Starting price
9usage based /
per month
Pros and Cons based on 3,368 verified reviews

Comprehensive marketing tools

Effective email marketing

Support for small businesses

Efficient campaign creation

Slow performance issues

Restrictive email limits

Challenges with email sending

See pros and cons details

Other Top Rated Marketing Automation Software with Contact Database in 2026

Marketo Engage logo

Marketo Engage

AI-powered marketing automation built for digital marketers

visit website
Adobe Marketo Engage is an industry-leading, AI-powered marketing automation platform that helps businesses streamline operations, scale personalized engagement, and drive measurable growth. It aligns marketing and sales to increase efficiency, generate more leads, and grow revenue faster.

Read more about Marketo Engage

Users also considered
Xtremepush logo

Xtremepush

Multi-channel analytics & engagement platform

visit website
Enabling brands to make evidence based decisions through actionable analytics.

Read more about Xtremepush

Users also considered
emfluence Marketing Platform logo

emfluence Marketing Platform

Built for marketers. Backed by humans.

visit website
Automate personalized customer journeys that drive engagement and measurable ROI. Use visual workflows, behavior triggers, and CRM data to deliver the right message at the right time and track performance across every step of the customer lifecycle.

Read more about emfluence Marketing Platform

Users also considered
ShortStack logo

ShortStack

Contests, forms and landing pages.

visit website
Create unique contests and giveaways, run social media contests, choose winners, send emails and analyze results - all from one place.

Read more about ShortStack

Users also considered
Iterable logo

Iterable

Growth marketing and user engagement platform

visit website
Iterable is a full growth-marketing automation and user engagement platform.

Read more about Iterable

Users also considered
Omnisend logo

Omnisend

Drives revenue via automated eCommerce marketing

visit website
Trusted by 150k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey. Build customer relationships & drive sales on autopilot. 1-click integrations with Shopify, BigCommerce, WooCommerce, Wix & more.

Read more about Omnisend

Users also considered
HubSpot Marketing Hub logo

HubSpot Marketing Hub

All in one inbound marketing platform

visit website
With HubSpot’s interconnected tools, you use real-time marketing data to provide relevant, contextual marketing experiences to every contact in your database.

Read more about HubSpot Marketing Hub

Users also considered
Constant Contact logo

Constant Contact

Streamlines marketing to grow loyal audiences

visit website
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Zoho CRM logo

Zoho CRM

Customer relationship management solution

visit website
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Automatur logo

Automatur

(0)

Digital marketing optimization software

visit website
Internet marketing optimization software that tracks all your digital marketing and provides you with data that you can use to immediately make business decisions. Automatur also includes a powerful marketing automation system to nurture leads and increase your lead-to-close ratio.

Read more about Automatur

Users also considered
Marketing Optimizer logo

Marketing Optimizer

Digital Marketing Optimization Software

visit website
Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns. Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.

Read more about Marketing Optimizer

Users also considered
Creatio CRM logo

Creatio CRM

New era CRM to manage all customer and operational workflows

visit website
Marketing Creatio is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.

Read more about Creatio CRM

Users also considered
Pinpointe logo

Pinpointe

Advanced-feature email marketing for less

visit website
Send automated messages by scheduling them to arrive on a specific date or trigger them to send based on a behavior like opening an email or visiting your site.

Read more about Pinpointe

Users also considered
SlickText logo

SlickText

The #1 Rated SMS Marketing Service

visit website
SlickText is the #1 rated SMS marketing platform. We help businesses connect with their customers through texting.

Read more about SlickText

Users also considered
Customer.io logo

Customer.io

Transforms data into tailored customer journeys.

visit website
Customer.io is a data-driven customer engagement platform enabling businesses to create personalized journeys across channels. It features a visual workflow builder for automating messages, omnichannel support for email, SMS, push, and in-app communications, and robust data integration. Customer.io uses first-party data and AI insights to deliver targeted messaging while ensuring compliance with GDPR, HIPAA, and SOC 2 Type II standards.

Read more about Customer.io

Users also considered
Mailchimp logo

Email and advertising marketing automation platform

MailChimp gives you all the power of enterprise-level automation without any of the headaches. Provide timely, relevant information with MailChimp Workflows.

Read more about Mailchimp

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

Read more about Brevo

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Read more about Pipedrive

Users also considered
ActiveCampaign logo

AI-first marketing platform

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Wrike logo

Manage your projects from start to finish with Wrike

Wrike is a marketing automation software used by 20,000+ companies worldwide. Features customized reports and request forms, visual proofing, resource management, interactive Gantt charts, Kanban boards, time tracking, and workload overviews. Wrike also includes automation with 400+ integrations.

Read more about Wrike

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

#1 Marketing Platform For Small Business

Stay top of mind with email and text
Nurture your leads, customers and more with effective email and text message marketing. Send the right campaign, at the right time, to the right person to boost sales. Create your free account today to learn more and explore plans and pricing.

Read more about Marketing 360

Users also considered
Intercom logo

Intercom is bringing AI-first Customer Service to the world

Intercom is redefining how businesses support their customers using powerful messaging and automation

Read more about Intercom

Users also considered
SendPulse logo
Category Leaders

Email, web push, SMS, chatbots, CRM on one platform

SendPulse is an email marketing platform with additional channels: SMS, web push notifications and Facebook chatbots. Create mobile-friendly emails with an easy to use drag-and-drop editor. You can send marketing campaigns, trigger-based emails or set up autoresponders.

Read more about SendPulse

Users also considered
ZeroBounce logo

Online email validation system

Automate your email list cleaning with the ZeroBounce API.

The API requires SSL and is available in 13 unique languages including Java, Python, and PHP. The response time is 1-30 seconds.

Read more about ZeroBounce

Users also considered

Key features for Marketing Automation software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Email Marketing: Users value automation for personalized campaigns, robust segmentation, and drag-and-drop builders. Templates and spam checkers enhance engagement and deliverability. 97% of reviewers rated this feature as important or highly important.
  • Lead Capture: Reviewers appreciate versatile tools like forms, pop-ups, and landing pages to gather and organize leads, ensuring efficient follow-up and conversion. 93% of reviewers rated this feature as important or highly important.
  • Campaign Management: Users find it beneficial for segmenting tasks, tracking performance, and personalizing messages, enabling targeted and efficient marketing efforts. 92% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Reviewers highlight the ease of importing and exporting data, supporting efficient data management and seamless integration with other platforms. 89% of reviewers rated this feature as important or highly important.
  • Lead Management: Users emphasize the importance of tracking, segmenting, and automating lead processes, aiding in prioritizing and nurturing potential customers. 88% of reviewers rated this feature as important or highly important.
  • Landing Pages/Web Forms: Reviewers appreciate customizable, user-friendly tools for creating attractive landing pages and forms, enhancing lead generation and conversion rates. 84% of reviewers rated this feature as important or highly important.