getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

Top Rated Social Media Management Software with Contact Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Contact management centralizes and organizes user details, facilitates communication, and enhances customer relationships. It supports email marketing, audience growth, and efficient customer engagement through tagging, filtering, and quick access to contact information. Our reviewers in social media management software rated this feature as important.

4 Best Social Media Management Software with Contact Management

  • Constant Contact
  • Airtable
  • Hootsuite
  • HubSpot Marketing Hub - Highest rated for contact management

See other top Social Media Management products with contact management

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the social media management software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Constant Contact logo
4.3
(2.9K)
learn more

User insights about the contact management feature

Reviewers highlight Constant Contact's contact management for its ease of use, seamless importing and exporting of contacts, and effective segmentation capabilities. They appreciate the ability to keep lists updated, manage interactions, and customize communications. Users report that it integrates well with other software and provides tools for cleaning and organizing contacts. However, some users mention issues with bouncebacks, segmentation logic, and managing duplicates.
“Contact Management is critical in Constant Contact because it allows users to efficiently organize and segment their audience. This ensures that marketing campaigns are targeted and relevant, which can improve engagement rates and overall campaign su”
Verified reviewer profile picture

Hedi S.

informatique

“Constant Contact offers tools for managing contacts and allows users to import and export contacts from other services. This helps users keep their contact lists up to date and organized.”
DN

Debbie N.

Manager

Social Media Management key features coverage

Constant Contact offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.5
Post Scheduling4.6
Automated Publishing4.7
Content Management4.6
Multi-Account Management4.6
Reporting/Analytics4.4

Pros and cons based on 2,911 verified reviews

52% of users rated Constant Contact 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,911 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Cons:

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details

Pricing

Starting price:$12 usage based/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Airtable logo
4.7
(2.2K)
learn more

User insights about the contact management feature

Reviewers appreciate Airtable's contact management for its flexibility, customization, and ease of use. They find it helpful for tracking communication, organizing contacts, and viewing interaction histories. Users report that it integrates well with other applications and allows for easy importing of contacts through Zapier or CSV. However, some users mention the manual process of updating contacts and difficulties in ensuring contacts are not duplicated.
“Easily transferred my contacts from the several locations where I currently have them stored. Now I can sort them based on the type of contact they are (eg, personal, lead, customer, etc.)”
Verified reviewer profile picture

Joseph K.

Founder

“Airtable is an incredible tool that allows you to seamlessly manage your contacts and create large scale apps through no-code tools.”
JF

James F.

Prevention Supervisor

Social Media Management key features coverage

Airtable offers 3 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.3
Post Scheduling
Automated Publishing
Content Management4.9
Multi-Account Management
Reporting/Analytics4.3

Pros and cons based on 2,222 verified reviews

70% of users rated Airtable 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,222 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective organization tools

Extensive customization options

High flexibility and adaptability

Comprehensive project management

Efficient project tracking

Cons:

Restrictive usage limitations

High cost concerns

Limited formula capabilities

Inconsistent mobile and desktop versions

Challenging user access management

See pros and cons details

Pricing

Starting price:$20 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Hootsuite logo
4.4
(3.7K)
learn more

User insights about the contact management feature

Reviewers indicate that Hootsuite's contact management allows for efficient social media contact management and engagement. They find the tagging, filtering, and sorting features helpful for staying organized. Users report that it improves response time and collaboration with other staff. However, some users mention they do not use Hootsuite for contact management or find it less useful for their specific needs.
“Hootsuite allows users to manage their social media contacts and engage with them efficiently. It provides features like tagging, filtering, and sorting contacts to help users stay organized and engage with their audience effectively.”
Verified reviewer profile picture

Saeed E.

Engineer

“Allows you to improve the response time with your audience”
JJ

Jimena J.

Commercial executive

Social Media Management key features coverage

Hootsuite offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.5
Post Scheduling4.6
Automated Publishing4.5
Content Management4.5
Multi-Account Management4.5
Reporting/Analytics4.3

Pros and cons based on 3,794 verified reviews

52% of users rated Hootsuite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,794 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient multi-platform management

Significant time savings

Visual post scheduling

Streamlined content management

Ideal for small businesses

Cons:

Image posting limitations

High costs and limited free version

Cluttered and outdated interface

Frequent account disconnections

Limited and costly reporting

See pros and cons details

Pricing

Starting price:$399 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

HubSpot Marketing Hub logo
4.5
(6.2K)
learn more

User insights about the contact management feature

Reviewers appreciate HubSpot Marketing Hub's contact management capabilities for their ease of use and organization. They find it helpful to track interactions, segment databases, and assign contacts to sales staff or campaigns. Users report that it integrates well with social media, SMS, email, and call systems. They also value the dynamic database, customizable attributes, and the ability to import data from other sources. However, some users mention occasional confusion with editing and adding contacts to lists.
“Get information about users on your website directly into their contact set. See what pages they view and what interactions they have had on those pages. See what forms they have used and what they answered on those forms. Set up actions based on those form results. Assigning contacts to sales staff or to certain campaigns is easy.”
Verified reviewer profile picture

John L.

Web Developer

“I use the Contacts List feature on a daily basis. It's a great way to segment our database to help us be more targeted with our outreach and stay organized overall.”
NG

Natalie G.

Senior Marketing Manager

Social Media Management key features coverage

HubSpot Marketing Hub offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.6
Post Scheduling4.5
Automated Publishing4.5
Content Management4.5
Multi-Account Management4.4
Reporting/Analytics4.5

Pros and cons based on 6,217 verified reviews

60% of users rated HubSpot Marketing Hub 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,217 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive automation features

Effective lead management

Streamlined marketing automation

Robust email marketing tools

Extensive training resources

Cons:

High cost concerns

Limited reporting capabilities

Complex navigation

Inefficient contact management

Limited template customization

See pros and cons details

Pricing

Starting price:$15 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Social Media Management Software with Contact Management in 2026

Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage your social media activity. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
monday.com logo

Project management software

learn more
monday.com is a Social Media Management software your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual software of its kind and shows you exactly where things stand at a single glance.

Read more about monday.com

Users also considered
HubSpot Marketing Hub logo

All in one inbound marketing platform

learn more
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Read more about HubSpot Marketing Hub

Users also considered
Zoho Social logo
Category Leaders

Social media marketing for growing businesses

learn more
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard

Read more about Zoho Social

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Hootsuite logo

Social media management & scheduling for SMBs and enterprise

learn more
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Manage your social media
Connect any or all of your Facebook, Instagram, Google My Business or LinkedIn accounts, and begin scheduling content and managing and growing your social presence from one dashboard.

Read more about Marketing 360

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

learn more
Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

Read more about Birdeye

Users also considered
Agorapulse logo

Easy-to-use social media management for teams and agencies

learn more
With Agorapulse businesses can capture all incoming messages, including Facebook/Instagram ad comments, monitor hashtags, and keywords.

Read more about Agorapulse

Users also considered
Sprout Social logo

Social Media Management Software for Business

learn more
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Read more about Sprout Social

Users also considered
Brand24 logo

Social listening tool for businesses of all sizes

learn more
Brand24 is a social media management tool essential for managing your online presence. It can help monitor discussions and measure ROI to understand better how effective different strategies are in increasing awareness of your brand or product line, all while saving time!

Read more about Brand24

Users also considered
VBOUT logo
Category Leaders

AI-enabled marketing automation platform

learn more
VBOUT is an AI-enabled marketing platform that helps small teams create big businesses.

Read more about VBOUT

Users also considered
Eclincher logo

Eclincher is an AI-powered social media management platform.

learn more
Complete solution to manage and automate all your social media accounts in one place (Facebook, Twitter, Instagram, LinkedIn, Google My Business, Google+, Pinterest, YouTube...)

Read more about Eclincher

Users also considered
Salesforce Marketing Cloud logo

Customer relationship management solution

learn more
Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

Read more about Salesforce Marketing Cloud

Users also considered
PosterMyWall logo

Easy marketing for busy people

learn more
All-in-one, AI-powered marketing and design app to promote your next big idea. Say bye-bye to multiple apps 🤩

Read more about PosterMyWall

Users also considered
Kontentino logo
Category Leaders

Social media management tool for agencies & brands.

learn more
Kontentino helps you and your team collaborate seamlessly while creating, approving, and publishing social media content and ads. Kontentino saves up to 41% of time spent on operational tasks. Improve the quality of your content and avoid mistakes with useful features, previews, approvals & more.

Read more about Kontentino

Users also considered
Thryv logo

All-in-one management solution built for small business

learn more
Social media management for small business. Works with Facebook, Twitter, Instagram, LinkedIn and Google+. Post now or in advance. Includes content library.

Read more about Thryv

Users also considered
SALESmanago Marketing Automation logo

AI Customer Engagement Platform

learn more
AI Customer Engagement Platform combining Customer Data, Omnichannel Marketing Automation and Analytics.

Read more about SALESmanago Marketing Automation

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
SOCi logo

AI that is purpose built for multi-location enterprises.

learn more
SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

Read more about SOCi

Users also considered
Sociamonials logo

Social engagement & management suite

learn more
Auto-Repost to Instagram, Google My Business, LinkedIn, Facebook, Twitter & YouTube. Viral sweepstakes & contests to grow your email list.

Read more about Sociamonials

Users also considered
Remarkety logo

Data Driven Email & SMS Marketing for eCommerce

learn more
Remarkety is a leading Email & SMS Marketing Automation Platform for eCommerce. A data-driven email marketing system designed from the ground up for eCommerce website. With Remarkety you can segment and target (email/social) your customers based on real time shopping behavior and purchase history.

Read more about Remarkety

Users also considered

Key features for Social Media Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Social Media Integration: Reviewers appreciate the ability to manage multiple social media platforms from a single dashboard, saving time and streamlining engagement efforts. 97% of reviewers rated this feature as important or highly important.
  • Post Scheduling: Users highlight the efficiency of scheduling posts in advance across multiple platforms, ensuring consistent and timely content delivery. 96% of reviewers rated this feature as important or highly important.
  • Automated Publishing: Reviewers value the automation of post publishing, which saves time and maintains a consistent online presence. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users find content management features helpful for organizing, scheduling, and previewing social media content, enhancing campaign efficiency. 93% of reviewers rated this feature as important or highly important.
  • Multi-Account Management: Reviewers appreciate managing multiple social media accounts from one platform, simplifying the process and saving time. 92% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users value detailed insights into social media performance, allowing for data-driven decisions and strategy optimization. 87% of reviewers rated this feature as important or highly important.