I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.
Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.
Easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply.
Automations require a new UX, maybe something related to path creations, with several steps. Today is limited and has some fails to deploy/start that frustrate the workflow creator.
I noticed there are no demonstration videos/picturess for beginners.
Poor data analyses; difficult to connect to others softwares.