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ServiceMax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We Help You Keep the World Running
Table of Contents
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ServiceMax - 2026 Pricing, Features, Reviews & Alternatives
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ServiceMax overview
What is ServiceMax?
It's time to maximize your asset performance and differentiate with service with ServiceMax Asset 360.
In today’s environment, companies across industries have to reimagine how they operate. Requirements for equipment performance have intensified, while customer expectations of service continue to rise. In order to thrive, organizations must advance beyond the standard break-fix model to ensure uptime and customer experience priorities.
Asset 360 delivers complete visibility into install base, service contracts and asset performance to maximize equipment uptime, reduce maintenance costs and adopt outcome-based service models. Natively built of Salesforce Field Service, Asset 360 enables service organizations to:
- Accelerate Time to Value
- Reduce Warranty and Contract Leakage at Scale
- Maximize Contract Attach Rates & Renewals
- Automate Parts, Return & Depot Repair Processes
Key benefits of using ServiceMax
• Maximize field productivity
• Reduce billing errors
• Reduce days sales outstanding and increase cash flow
Installed Base, Contracts & Entitlements
• Eliminate warranty leakage
• Reduce service and parts giveaways
• Increase service revenue through cross-sell and up-sell
• Improve customer relationships
Advanced Scheduling
• Increase dispatch and route efficiency to reduce drive time
• Increase first time fix rate
• Improve customer satisfaction
Mobile Field Service App
• Easy to use Android and iOS
• Provides comprehensive offline capability for anytime, anywhere access
• Highly customizable, allowing you to tailor it to your unique field service needs
Starting price
per month
Alternatives
with better value for money
ServiceMax’s user interface
ServiceMax reviews
Overall rating
4.2
/5
42
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.44/10
5
4
3
2
1
19
18
4
0
1
Casey P.
Technical Manager / Software Quality
Kathryn H.
Casey P.
Technical Manager / Software Quality
Greg B.
Salesforce Owner
Verified reviewer
Anonymity request
Kyle H.
Service Director
Who uses ServiceMax?
Based on 42 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ServiceMax's key features
Most critical features, based on insights from ServiceMax users:
All ServiceMax features
Features rating:
ServiceMax alternatives
ServiceMax
Starting from
0.01
/user
Per month
Kickserv
Starting from
60
Per month
Synchroteam
Starting from
39
Per month
ServiceM8
Starting from
0
Per month
ServiceMax pricing
Value for money rating:
Starting from
0.01
/user
Per month
User opinions about ServiceMax price and value
Value for money rating:
To see what individual users think of ServiceMax's price and value, check out the review snippets below.
Casey P.
Technical Manager / Software Quality
Kathryn H.
ServiceMax integrations (22)
ServiceMax support options
Typical customers
Platforms supported
Support options
Training options
ServiceMax FAQs
ServiceMax has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of ServiceMax?
ServiceMax has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does ServiceMax support?
ServiceMax supports the following languages:
Italian, Spanish, English, German, Japanese, Swedish, Finnish, French
Q. Does ServiceMax support mobile devices?
ServiceMax supports the following devices:
Android, iPad, iPhone
Q. Does ServiceMax offer an API?
Yes, ServiceMax has an API available for use.
Q. What level of support does ServiceMax offer?
ServiceMax offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support
