Business Management Software with Communication Management

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NetSuite   

343
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite

monday.com   

1,568
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com

Thryv   

65
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

Housecall Pro   

1,334
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro

Bitrix24   

263
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24

todo.vu   

26
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu

JIRA Software   

5,141
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software

CoConstruct  

751
#1 Highest Rated Custom Builder & Remodeler Software
CoConstruct helps builders and remodelers coordinate their projects seamlessly, communicate with their clients, crew, and trade partners effortlessly, and have worry-free control over all the financials of each and every job that integrates completely with QuickBooks. Read more about CoConstruct
#1 Highest Rated Custom Builder & Remodeler Software
CoConstruct helps builders and remodelers coordinate their projects seamlessly, communicate with their clients, crew, and trade partners effortlessly, and have worry-free control over all the financials of each and every job that integrates completely with QuickBooks. Read more about CoConstruct

ActiveCollab  

286
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab

ProWorkflow  

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow

Orderhive  

177
Orders, shipment & inventory management tool
Orderhive helps you manage and automate back-end processes (stock update, shipping, etc.) across multiple channels.  Read more about Orderhive
Orders, shipment & inventory management tool
Orderhive helps you manage and automate back-end processes (stock update, shipping, etc.) across multiple channels.  Read more about Orderhive

bpm'online studio  

77
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio

ServMan  

35
Web based enterprise management and accounting system
Total management and accounting solution with advanced field mobile solution for paperless workflow. Great for both residential & commercial service companies! Read more about ServMan
Web based enterprise management and accounting system
Total management and accounting solution with advanced field mobile solution for paperless workflow. Great for both residential & commercial service companies! Read more about ServMan

EZFacility  

65
Web based gym & club management software for SMBs
EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations and manage their facilities. Read more about EZFacility
Web based gym & club management software for SMBs
EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations and manage their facilities. Read more about EZFacility

Earth Class Mail  

35
Cloud-based, secure virtual mail & address solutions.
Manage business mail, digitize and share important documents, securely shred confidential information, and deposit checks quickly. Read more about Earth Class Mail
Cloud-based, secure virtual mail & address solutions.
Manage business mail, digitize and share important documents, securely shred confidential information, and deposit checks quickly. Read more about Earth Class Mail

simPRO  

33
Stay one step ahead with simPRO.
Powerful solutions for service, project and maintenance contractors. Read more about simPRO
Stay one step ahead with simPRO.
Powerful solutions for service, project and maintenance contractors. Read more about simPRO

OfficeBooks  

26
Simple, Comprehensive, Business Management
OfficeBooks is an easy to use, business management application. The system is ideal for small or medium sized manufacturing operations. It provides all the functionality required without the burdensome complexity and cost of "enterprise" solutions. Read more about OfficeBooks OfficeBooks integrates all the key processes of any business; Contact Management, Sales Orders, Purchasing, Inventory Control and Work Orders. We release new versions almost weekly - so you can benefit from an ever increasing feature set. Want a new feature? Just ask. We'll add it to our list.
Simple, Comprehensive, Business Management
OfficeBooks is an easy to use, business management application. The system is ideal for small or medium sized manufacturing operations. It provides all the functionality required without the burdensome complexity and cost of "enterprise" solutions. Read more about OfficeBooks OfficeBooks integrates all the key processes of any business; Contact Management, Sales Orders, Purchasing, Inventory Control and Work Orders. We release new versions almost weekly - so you can benefit from an ever increasing feature set. Want a new feature? Just ask. We'll add it to our list.

kpi.com  

17
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com

The Better Software  

23
Business management software for franchises & small business
The Better Software is a franchise operating system offering tools for automation, customer management, invoicing, scheduling, email marketing, and more. Read more about The Better Software
Business management software for franchises & small business
The Better Software is a franchise operating system offering tools for automation, customer management, invoicing, scheduling, email marketing, and more. Read more about The Better Software

Tigerpaw  

45
Business management automation
Tigerpaw One business management software provides everything you need to begin the automation process, increase collaboration, streamline project management, increase cash-flow, expand your sales pipeline through sales automation, minimize costs and improve customer service. Read more about Tigerpaw Instead of using a variety of software solutions to track and manage day-to-day business operations, you’ll log into a single, user-friendly portal.
Business management automation
Tigerpaw One business management software provides everything you need to begin the automation process, increase collaboration, streamline project management, increase cash-flow, expand your sales pipeline through sales automation, minimize costs and improve customer service. Read more about Tigerpaw Instead of using a variety of software solutions to track and manage day-to-day business operations, you’ll log into a single, user-friendly portal.

ExxpertApps  

8
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps

iBE.net  

12
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net

WorkflowGen  

4
Workflow Software and Low-Code Platform
WorkflowGen is a web-based business process management software that helps to automate and manage business functions such as HR, CRM, finance, operations and IT. Read more about WorkflowGen
Workflow Software and Low-Code Platform
WorkflowGen is a web-based business process management software that helps to automate and manage business functions such as HR, CRM, finance, operations and IT. Read more about WorkflowGen

Talygen  

2
Time Tracking Software for Business Management Automation
Talygen helps you to automate, regulate and enforce your corporate process with advanced features like Employee Management, Time Tracking with Screenshots, HR Enforcement, CRM, Client Portal, Corporate Knowledge Base, Ticketing System, Invoicing, Cloud Storage, Gantt Chart, Live Chat, Event Management, Job Portal, Organization Chart, Performance Rev… Read more about Talygeniew and Employee Workday Auditing
Time Tracking Software for Business Management Automation
Talygen helps you to automate, regulate and enforce your corporate process with advanced features like Employee Management, Time Tracking with Screenshots, HR Enforcement, CRM, Client Portal, Corporate Knowledge Base, Ticketing System, Invoicing, Cloud Storage, Gantt Chart, Live Chat, Event Management, Job Portal, Organization Chart, Performance Rev… Read more about Talygeniew and Employee Workday Auditing

CANEA ONE  

2
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE
Modular, web-based solution for business management
CANEA ONE is a fully integrated business management solution that helps organizations to develop strategy plans and manage documents, processes, projects, and workflows. The web-based suite consists of five modules - CANEA Document, CANEA Process, CANEA Project, CANEA Workflow, and CANEA Strategy. Read more about CANEA ONE
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Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.


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