Business Management Software with CRM Integration

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NetSuite   

343
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite

monday.com   

1,568
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com

Accelo   

27
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!

BizAutomation   

12
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation
Cloud-based ERP for the smaller SMB
@$79.95 / user / mo. the #1 SMB suite runs your ENTIRE business on a single cloud, including accounting, CRM, order management, inventory, and e-commerce. Read more about BizAutomation

Zoho One   

35
All-in-one operating system with 35+ integrated applications
Zoho One is an all-in-one operating suite that helps run the entire business with 35+ integrated applications on a single account, & complementary mobile apps. Read more about Zoho One
All-in-one operating system with 35+ integrated applications
Zoho One is an all-in-one operating suite that helps run the entire business with 35+ integrated applications on a single account, & complementary mobile apps. Read more about Zoho One

HarmonyPSA   

13
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA

bpm'online studio  

77
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio

Brightpearl  

121
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.

Kaseya BMS  

14
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS

WORKetc CRM  

87
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM

Hubble  

70
Reporting, analytics & planning for JD Edwards and Oracle
Hubble provides plug-and-play reporting, analytics, and planning for Oracle E-Business Suite and JD Edwards. Read more about Hubble
Reporting, analytics & planning for JD Edwards and Oracle
Hubble provides plug-and-play reporting, analytics, and planning for Oracle E-Business Suite and JD Edwards. Read more about Hubble

EZFacility  

65
Web based gym & club management software for SMBs
EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations and manage their facilities. Read more about EZFacility
Web based gym & club management software for SMBs
EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations and manage their facilities. Read more about EZFacility

Wylie Business System  

44
Business management for SMBs
Wylie Business System is a business management system which enables SMBs to manage appointment scheduling, inventory, customer data tracking, and more. Read more about Wylie Business System
Business management for SMBs
Wylie Business System is a business management system which enables SMBs to manage appointment scheduling, inventory, customer data tracking, and more. Read more about Wylie Business System

Flowlu  

34
Online project management & collaboration suite
Flowlu is an online business management tools suite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu
Online project management & collaboration suite
Flowlu is an online business management tools suite that provides task management, project management, online invoicing and knowledge management. Read more about Flowlu

SAP Business One  

78
Finance and Business Management (ERP) System
Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One. Read more about SAP Business One
Finance and Business Management (ERP) System
Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One. Read more about SAP Business One

Autotask  

53
IT Business Management Software Platform
Autotask is an IT business management software that covers all areas of the business, including the ability to store and manage your client contracts. Read more about Autotask
IT Business Management Software Platform
Autotask is an IT business management software that covers all areas of the business, including the ability to store and manage your client contracts. Read more about Autotask

OneSoft Connect  

22
Simple team collaboration and backoffice software
Simple tool for getting things done and keeping essential backoffice information such customers, contracts, assets, people, projects, and basically anything. Read more about OneSoft Connect
Simple team collaboration and backoffice software
Simple tool for getting things done and keeping essential backoffice information such customers, contracts, assets, people, projects, and basically anything. Read more about OneSoft Connect

Odoo CRM  

49
Open Source CRM
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. Read more about Odoo CRM
Open Source CRM
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. Read more about Odoo CRM

24SevenOffice  

27
Online project and business management software
All business applications integrated in one system! * CRM tool * Accounting * Invoice * Online Project Management Software * E-mail * Calendar * File/documents Contact us for a trial or a demonstration. Click the green 'visit website' button on the right side to see more about our products!… Read more about 24SevenOffice
Online project and business management software
All business applications integrated in one system! * CRM tool * Accounting * Invoice * Online Project Management Software * E-mail * Calendar * File/documents Contact us for a trial or a demonstration. Click the green 'visit website' button on the right side to see more about our products!… Read more about 24SevenOffice

Microsoft Dynamics NAV  

71
ERP solution for SMBs
Microsoft Dynamics NAV is an ERP solution which enables SMBs to manage finances, sales, customer relationships, manufacturing, supply chains, analytics & more. Read more about Microsoft Dynamics NAV
ERP solution for SMBs
Microsoft Dynamics NAV is an ERP solution which enables SMBs to manage finances, sales, customer relationships, manufacturing, supply chains, analytics & more. Read more about Microsoft Dynamics NAV

kpi.com  

17
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com

The Better Software  

23
Business management software for franchises & small business
The Better Software is a franchise operating system offering tools for automation, customer management, invoicing, scheduling, email marketing, and more. Read more about The Better Software
Business management software for franchises & small business
The Better Software is a franchise operating system offering tools for automation, customer management, invoicing, scheduling, email marketing, and more. Read more about The Better Software

iBE.net  

12
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net

BlueCamroo  

5
All-In-One for SMBs - CRM, project management, and more
BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably. So what is BlueCamroo? *It’s a complete, integrated and affordable web-based application that helps you track and manage your sales leads,… Read more about BlueCamroo customers, contacts, opportunities and projects. *It’s a collaboration platform that keeps your team in the loop and communicating. *It’s a support ticketing system that helps you deliver great customer service. *It’s social network monitoring that finds sales opportunities and spots service issues across Twitter, LinkedIn and Facebook. *It’s time tracking, expenses management, invoicing, online payments, and invoice reminders that keep your cash flowing. *It’s automated processes that run 24/7 to capture leads, chase up tasks, respond to customers and manage billing And much more...
All-In-One for SMBs - CRM, project management, and more
BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably. So what is BlueCamroo? *It’s a complete, integrated and affordable web-based application that helps you track and manage your sales leads,… Read more about BlueCamroo customers, contacts, opportunities and projects. *It’s a collaboration platform that keeps your team in the loop and communicating. *It’s a support ticketing system that helps you deliver great customer service. *It’s social network monitoring that finds sales opportunities and spots service issues across Twitter, LinkedIn and Facebook. *It’s time tracking, expenses management, invoicing, online payments, and invoice reminders that keep your cash flowing. *It’s automated processes that run 24/7 to capture leads, chase up tasks, respond to customers and manage billing And much more...

RESULTS.com  

5
Start using our One Page Strategic Planning Template
Results.com integrates Real-Time Data into Goals and KPIs for Teams & Individuals so you can hold Meetings and collaborate in Live Chat to achieve them. Read more about RESULTS.com
Start using our One Page Strategic Planning Template
Results.com integrates Real-Time Data into Goals and KPIs for Teams & Individuals so you can hold Meetings and collaborate in Live Chat to achieve them. Read more about RESULTS.com
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Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.


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