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NetSuite   

343
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite
Cloud ERP and business management suite
NetSuite helps manage all areas of the business with a range of features falling under ERP, CRM, PSA, and ecommerce, from accounting to projects to inventory. Read more about NetSuite

monday.com   

1,568
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com
Project Management Made Easy
monday.com helps you manage your projects and tasks all in one place. Plan ahead visually, discuss everything, keep your clients in the loop, and stay organized. Read more about monday.com

Trello   

8,962
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle. Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page. Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
Visual collaboration tool for shared project perspectives
Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle. Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page. Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

Accelo   

27
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!

Workfront   

658
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront

FreshBooks   

2,587
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks

Wrike   

1,261
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike
Manage your projects from start to finish with Wrike
Plan, organize, and manage multiple projects, teams, and workflows. Perfect for teams of 20+ people. Read more about Wrike

Housecall Pro   

1,334
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro

Ninox   

99
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox

Bitrix24   

263
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24
Free collaboration, communication & management tool suite
Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis. Read more about Bitrix24

todo.vu   

26
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu
Productivity suite for freelancers & SMBs
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu

HarmonyPSA   

13
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA

CoConstruct  

751
#1 Highest Rated Custom Builder & Remodeler Software
CoConstruct helps builders and remodelers coordinate their projects seamlessly, communicate with their clients, crew, and trade partners effortlessly, and have worry-free control over all the financials of each and every job that integrates completely with QuickBooks. Read more about CoConstruct
#1 Highest Rated Custom Builder & Remodeler Software
CoConstruct helps builders and remodelers coordinate their projects seamlessly, communicate with their clients, crew, and trade partners effortlessly, and have worry-free control over all the financials of each and every job that integrates completely with QuickBooks. Read more about CoConstruct

ActiveCollab  

286
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab

Avaza  

209
All-in-one, client-focused project management for teams.
Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device. Read more about Avaza
All-in-one, client-focused project management for teams.
Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device. Read more about Avaza

ProWorkflow  

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow

Function Point  

186
Project Management for Creative Teams
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management. Read more about Function Point
Project Management for Creative Teams
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management. Read more about Function Point

AgencyBloc  

82
CRM/Agency Management System for L&H Insurance Agencies
AgencyBloc helps life and health insurance agencies grow their business by organizing and automating their operations using a combination of an industry-specific CRM, commissions processing, and integrated marketing automation. Read more about AgencyBloc
CRM/Agency Management System for L&H Insurance Agencies
AgencyBloc helps life and health insurance agencies grow their business by organizing and automating their operations using a combination of an industry-specific CRM, commissions processing, and integrated marketing automation. Read more about AgencyBloc

Brightpearl  

121
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.
Complete inventory & order management for growing business
Brightpearl is a retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Read more about Brightpearl Gain in-depth insight into the profitability of products, customers, channels and suppliers. Fully integrated with major ecommerce platforms.

Kaseya BMS  

14
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS

TimeCamp  

467
Automatic time tracking software for SMBs
TimeCamp is a time tracking platform with which SMBs can track time & measure project profitability with timesheets, a time diary & automatic task detection. Read more about TimeCamp
Automatic time tracking software for SMBs
TimeCamp is a time tracking platform with which SMBs can track time & measure project profitability with timesheets, a time diary & automatic task detection. Read more about TimeCamp

ServiceM8  

265
We're for small business
ServiceM8 helps field technicians and office staff stay connected, helping to locate staff in real-time, dispatch jobs, and communicate with staff & clients. Read more about ServiceM8
We're for small business
ServiceM8 helps field technicians and office staff stay connected, helping to locate staff in real-time, dispatch jobs, and communicate with staff & clients. Read more about ServiceM8

Favro  

363
All-in-one planning & collaboration app
Favro is an all-in-one planning & collaboration app which enables marketers to plan, track & manage ideas effectively using intuitive boards, cards & reports. Read more about Favro
All-in-one planning & collaboration app
Favro is an all-in-one planning & collaboration app which enables marketers to plan, track & manage ideas effectively using intuitive boards, cards & reports. Read more about Favro

ONLYOFFICE  

276
Cloud Office Suite
ONLYOFFICE is a secure web office integrated with CRM, document&project management, email, calendar, chat and internal social network, all to organize your teamwork in one place. Read more about ONLYOFFICE
Cloud Office Suite
ONLYOFFICE is a secure web office integrated with CRM, document&project management, email, calendar, chat and internal social network, all to organize your teamwork in one place. Read more about ONLYOFFICE

WORKetc CRM  

87
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM
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Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.


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