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Workflow Management Software with Email Management (2026)

Last updated: February 2026

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Why is email management important for workflow management software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Email management organizes communication by integrating emails with tasks and projects, ensuring team members stay informed and reducing administrative effort. It enhances collaboration and maintains connectivity with external partners, customers, and vendors. Of the 47 reviewers who rated email management, 87% rated this feature as important or highly important.

Key features of workflow management software based on insights from 8791 verified reviews

Progress Tracking: Users value real-time insights, custom statuses, and visual summaries to monitor task progress and identify bottlenecks effectively. 93% of reviewers rated this feature as important or highly important.
Task Management: Reviewers appreciate the ability to assign tasks, set priorities, create subtasks, and track progress with customizable fields and reminders. 93% of reviewers rated this feature as important or highly important.
Workflow Configuration: Users highlight the flexibility to design, automate, and optimize workflows, allowing for efficient task sequencing and process visibility. 89% of reviewers rated this feature as important or highly important.
Business Process Automation: Reviewers emphasize the efficiency gained by automating repetitive tasks, ensuring data accuracy, and integrating various tools for seamless operations. 85% of reviewers rated this feature as important or highly important.
Collaboration Tools: Users find real-time updates, task assignments, comments, and file-sharing crucial for effective team collaboration and streamlined communication. 84% of reviewers rated this feature as important or highly important.
Mobile Access: Reviewers appreciate the ease of managing tasks, accessing data, and staying updated on-the-go through mobile apps, ensuring continuous productivity. 82% of reviewers rated this feature as important or highly important.