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Tonkean
Build processes people actually follow
(1)
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Tonkean Pricing, Features, Reviews and Alternatives
Tonkean product overview
What is Tonkean?
Tonkean helps enterprise shared service teams improve process adoption, operate more efficiently, and move at the speed of business. Tonkean's process orchestration platform wraps around your existing platforms to create an AI-driven “experience layer” for requesters that orchestrates processes across people, departments, and applications. With a library of preconfigured process templates and a 100% no-code workflow editor, Tonkean is the process experience platform of choice for innovative companies like Google, Netflix
Key benefits of using Tonkean
* Move at the speed of business: Ensure that your operations teams never hold up a deal, a launch, or an initiative by automating and orchestrating complex processes and simplifying approver flows.
* Strengthen risk management and compliance: Take a proactive approach to risk management and position your in-house legal team as a trusted strategic partner.
* Promote proactive procurement engagement: Increase spend influence and spend under management by making procurement a joy to work with — and by anticipating the business's needs before they arise.
Typical customers
Platforms supported
Support options
Training options
Tonkean pricing information
Value for money
4.0
/5
28
Starting from
10000
Per month
Flat Rate
Pricing options
Value for money contenders
Tonkean features
Tonkean users reviews
Overall Rating
4.4
/5
28
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.6/10
12
14
2
0
0
Overall rating contenders
Marcelo Alejandro R.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing
Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us
The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them
Thanks for the review Marcelo! We are very glad you find the product able to optimize your company's processes across different functions. We are constantly working on improving the product, and we absolutely strive to ensure our customers have the best support possible.
Cody S.
Computer Software, 51-200 employees
Used daily for 6-12 months
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Integrates with many data sources and allows users to display and calculate data in many ways. It has virtually unlimited combinations with regards to how you can display data. Your imagination will likely be your limiting factor before the platform. Support team is international, but responsive. Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services.
High learning curve, not a lot of documentation for customers. Have to lean on the support team quite a bit to understand how to configure the service. Due to limited documentation attribute values that are available to the user are ambiguous. When pulling details from various services like TeamWork you are mostly experimenting with trial and error until you either give up and contact support or get lucky and find the right attribute value that exists in TW. It would be helpful if Tonkean can get better at displaying all available attributes for each field pulled in from a service. Having a dedicated and dynamic graph dashboard for each List would be nice instead of cramming it all at the very top.
Thanks for the review Cody! It's good to hear that you found the platform powerful to use, and we appreciate your suggestions on how we can improve.
aaron y.
Computer Software, 1,001-5,000 employees
Used weekly for less than 6 months
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Decent - still trying to find a home for it
Easy of use to on-board & good support.
Missing feature sets, more importantly no defined workflows (e.g. solutions) to guide users. Clunky to tie together concepts
Thanks for the review and suggestions Aaron! We now have built-in templates in our product, which may help with providing some guidance. https://www.tonkean.com/templates/ Hope that helps in finding a use case for you. We'd also love to connect if you need more guidance!
Matt S.
Automotive, 11-50 employees
Used daily for 6-12 months
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My administrator setup slack integration, which automatically sends alerts based on the age/status of Freshdesk tickets. This has made managing the support role considerably simpler!
It isn't clear if this is Tonkean specific or an issue with our setup, but it would be nice if it had more intelligence concerning what alerts get passed through.
Thanks for the review Matt! Through our Workflow Builder what alerts get sent when is fully customizable. Feel free to connect if you'd like to see how to configure your setup.
Bhaskarray B.
Capital Markets, 51-200 employees
Used daily for 1-2 years
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It helped me to make my job much easier and faster.
Ease of integrating it with Slack. Runs super fast on Windows and Mac both
I would love to see it working on mobile phone just how it works on web browser
Thanks for the review Bhaskarray! I'd recommend checking out mobile app both on iOS and Android and see if that provides a better experience for you on mobile!
Tonkean FAQs
Tonkean has the following pricing plans:
Starting from: $10000.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Tonkean?
Tonkean has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Tonkean support?
Tonkean supports the following languages:
English
Q. Does Tonkean support mobile devices?
Tonkean supports the following devices:
Android, iPad, iPhone
Q. Does Tonkean offer an API?
Yes, Tonkean has an API available for use.
Q. What other apps does Tonkean integrate with?
Tonkean integrates with the following applications:
HubSpot Marketing Hub, GitHub, Google Analytics 360, Zoho CRM, Jira, Salesforce Marketing Cloud, Teamwork.com, Zapier, Gmail, Google Workspace, Trello, Google Drive, Box, Pipedrive, Teamwork Desk, Agile CRM, Microsoft Teams, GitLab, Freshdesk, Stripe, Nutshell, Salesforce Sales Cloud, Harvest, SendGrid, Slack, Basecamp, Tableau, Microsoft To Do, Bitbucket, JIRA Service Management, Meta for Business, monday.com, Google Calendar, Wrike, Asana, HubSpot Sales Hub, Smartsheet, HubSpot CRM, Intercom, Zendesk Suite, Microsoft Excel
Q. What level of support does Tonkean offer?
Tonkean offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base
Common Tonkean comparisons
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