IT Pro Dashboard Pricing, Features, Reviews & Comparison of Alternatives

IT Pro Dashboard

A PSA alternative to Autotask, Connectwise and Tigerpaw

3.0/5 (2 reviews)

IT Pro Dashboard overview

We understand that running all aspects of your business can be challenging and time consuming at times so we’ve developed a management tool to take the hassle out of the operational side of your business.

IT Pro Dashboard™ has all the features you need to effectively manage your IT business. Designed by an IT company for IT companies, IT Pro Dashboard™ provides all the tools necessary to ensure you can achieve maximum profitability and efficiency. By viewing all of your company’s activity in real time, you can stay fully informed of staff productivity, service tickets and billing – and quickly take action as necessary.

This innovative business management software will help you increase profits by solving problems and maximizing efficiency at all levels of your organization. Accurately monitoring and recording service activity, billable time, and staff utilization can drastically affect your profit margins. IT Pro Dashboard’s integration with your current business software will cut down on administrative work to let you spend time running your business and taking care of clients.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Australia, Canada, Europe, United Kingdom

Supported languages

IT Pro Dashboard screenshot: Mobile-ticket-creation-IT Pro DashboardIT Pro Dashboard screenshot: Mobile-2IT Pro Dashboard screenshot: Mobile Version IT Pro Dashboard screenshot: Mobile CRMIT Pro Dashboard screenshot: Daily-ViewIT Pro Dashboard screenshot: Reports-and-AnalyticsIT Pro Dashboard screenshot: Engineers-tickets-IT Pro Dashboard screenshot: Engineers-tickets-IT Pro Dashboard screenshot: Document-ManagementIT Pro Dashboard screenshot: CRMIT Pro Dashboard screenshot: Conracts-IT Pro Dashboard screenshot: BillingIT Pro Dashboard screenshot: Alerts-Management-IT Pro Dashboard screenshot: HelpDesk-ManagementIT Pro Dashboard screenshot: Task Management IT Pro Dashboard screenshot: iPad2IT Pro Dashboard screenshot: iPad1IT Pro Dashboard screenshot: Q-TicketIT Pro Dashboard screenshot: Portal

IT Pro Dashboard reviews

Very good


Value for money
Ease of use
Customer support
Karen McCormick

It has been a calm transition into this product, and help has always been available when needed.

Used daily for less than 6 months
Reviewed 2017-10-07
Review Source: Capterra

The software doesn't try to do more than it needs to. It has a simple, uncomplicated interface that does not require formal training or instruction to get started with. Just a few videos and telephone calls to get up and running.

Read the full review

IT Pro Dashboard pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Free setup and Integration
Free data migration
Free unlimited training
Free 30 day trial
As low as $99/month (3 users) + $25/month for each additional user

IT Pro Dashboard features


Activity Dashboard (105 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (111 other apps)
Collaboration Tools (130 other apps)
Collaborative Workspace (90 other apps)
Commenting (96 other apps)
Drag & Drop Interface (106 other apps)
Gantt Charts (94 other apps)
Prioritizing (128 other apps)
Progress Tracking (99 other apps)
Project Management (137 other apps)
Project Planning (126 other apps)
Project Time Tracking (137 other apps)
Project Tracking (94 other apps)
Task Management (99 other apps)
Task Tracking (115 other apps)
Third Party Integration (114 other apps)
Timesheets (105 other apps)

Additional information for IT Pro Dashboard

Key features of IT Pro Dashboard

  • Web based or Installed
  • Mobile Apps for all PDAs
  • Full featured client portal
  • Live daily activities display
  • Helpdesk and dispatch
  • Multiple user levels
  • Email to ticket conversion
  • Email and text alerts
  • Integration with RMM applications
  • Integration with QuickBooks
  • Integration with Outlook
  • Invoicing and financial reports
  • Business and operation reports
  • Project management
  • Document management
  • Contracts management
  • Client Relation Management (CRM)
  • Point of Sale and retail
  • Knowledgebase
  • Short training videos
View All Features


Improve Customer Service
Our detailed ticketing system quickly and efficiently tracks and responds to new service requests and ensures the appropriate response by managers and technical staff.

Efficiently Manage Your Workflow 
Simplify daily operation of your staff and make the most of your company’s time. IT Pro Dashboard is designed to increase organization and save time. Managing time effectively helps deliver projects on time, on budget and increase profits.

Put An End To An Inaccurate Billing
Bill more quickly and accurately. No more need to rely on inaccurate estimates of how much time an employee spent at a specific location. IT Pro Dashboard tells immediately how much revenue is expected, and how many hours your staff has worked.

Real-Time Data at Your Fingertips 
Our IT Pro Dashboard lets you view all service activity in real-time and make instant changes and updates.

We Love 3rd Party Integration
IT Pro Dashboard integrates with the tools you already use for your business.  Easily export service tickets duration, resolution, parts to QuickBooks or other accounting applications. Easily accept alerts issued by an RMM solution such as Nable, Kaseya, GFI and convert them to service tickets.

Access IT Pro Dashboard on the go
Away from your desktop ? It’s all good, we’ve taken care of it. Your engineers can now have access to everything they need while on the road to process tickets.

A Powerful Feature Set to Help You Boost Your efficiency and Profitability
We've developed features to skyrocket your IT business performance. View company activity in real-time, stay informed of staff productivity, record service activity, record billable time. Improve your bottom line with IT Pro Dashboard.