Additional information for IT Pro Dashboard
Key features of IT Pro Dashboard
View All Features
- Web based or Installed
- Mobile Apps for all PDAs
- Full featured client portal
- Live daily activities display
- Helpdesk and dispatch
- Multiple user levels
- Email to ticket conversion
- Email and text alerts
- Integration with RMM applications
- Integration with QuickBooks
- Integration with Outlook
- Invoicing and financial reports
- Business and operation reports
- Project management
- Document management
- Contracts management
- Client Relation Management (CRM)
- Point of Sale and retail
- Short training videos
Improve Customer Service
Our detailed ticketing system quickly and efficiently tracks and responds to new service requests and ensures the appropriate response by managers and technical staff.
Efficiently Manage Your Workflow
Simplify daily operation of your staff and make the most of your company’s time. IT Pro Dashboard is designed to increase organization and save time. Managing time effectively helps deliver projects on time, on budget and increase profits.
Put An End To An Inaccurate Billing
Bill more quickly and accurately. No more need to rely on inaccurate estimates of how much time an employee spent at a specific location. IT Pro Dashboard tells immediately how much revenue is expected, and how many hours your staff has worked.
Real-Time Data at Your Fingertips
Our IT Pro Dashboard lets you view all service activity in real-time and make instant changes and updates.
We Love 3rd Party Integration
IT Pro Dashboard integrates with the tools you already use for your business. Easily export service tickets duration, resolution, parts to QuickBooks or other accounting applications. Easily accept alerts issued by an RMM solution such as Nable, Kaseya, GFI and convert them to service tickets.
Access IT Pro Dashboard on the go
Away from your desktop ? It’s all good, we’ve taken care of it. Your engineers can now have access to everything they need while on the road to process tickets.
A Powerful Feature Set to Help You Boost Your efficiency and Profitability
We've developed features to skyrocket your IT business performance. View company activity in real-time, stay informed of staff productivity, record service activity, record billable time. Improve your bottom line with IT Pro Dashboard.