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Kaseya BMS

Business management solution for IT departments & MSPs

Table of Contents

Is this product right for your business?

Find out with a

Kaseya BMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Kaseya BMS overview

What is Kaseya BMS?

Kaseya BMS is a next-generation Professional Services Automation platform built to empower IT Departments and MSPs with the key tools needed to succeed in the modern IT management world.

BMS provides users with an easy to use interface, that enables users to get up to speed quicker and be more productive in the long run - all while still offering the depth and customization required to meet the various business objectives of different teams.

Kaseya BMS is equipped with everything you need, at an affordable price that is a fraction of the competition. BMS comes ready to help you succeed with best in class solutions for Project Management, CRM, Time Tracking & Billing, Inventory, Finance & Billing, CRM, and Service Desk.

Key benefits of using Kaseya BMS

Staff projects and get real-time project status reports, while improving forecasting through comprehensive project management with Kaseya BMS Project Management.

Get accurate, real-time data on time and expenses by company, project and employee – no more estimating needed with Kaseya BMS.

Automatically create invoices from time entry and expense reports, and integrate these with accounting software like QuickBooks®.

Track inventory, procurement or vendor issues in real-time to stay on top of any issues that come up, and make better plans in the future.

Maximize customer relationships and prospects by keeping track of current accounts, new revenue possibilities, and all past communications in one, simple-to-use system.

Spend less time tracking tickets and more time making clients happy with Kaseya BMS's complete help desk and ticketing solution.

Starting price

35per feature /
per month

Alternatives

with better value for money

Pros & Cons

Integrations

User Interface

Ease of Use

Kaseya BMS’s user interface

Ease of use rating:

4.1

(29)

Kaseya BMS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(19)

5(9)

What do users say about Kaseya BMS?

I had hoped to use the integration to streamline our business processes, but the constant need to switch back and forth between BMS and VSA was cumbersome and counter-productive.

Select to learn more

Who uses Kaseya BMS?

Based on 29 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Computer & Network Security

Computer Hardware

Computer Software

Others

Use cases

Help Desk

CRM

Managed Service Providers (MSP)

Project Management

Time and Expense

Kaseya BMS's key features

Most critical features, based on insights from Kaseya BMS users:

Reporting/Analytics

4.0

(3)

Workflow management

4.7

(3)

Billing & invoicing

5.0

(1)

Activity tracking

5.0

(2)

Task management

5.0

(2)

All Kaseya BMS features

Features rating:

3.8

(29)

Inventory management

5.0

(1)

Gantt/Timeline view

(0)

Real-Time reporting

5.0

(1)

Issue management

5.0

(1)

IT asset management

(0)

Email management

4.0

(1)

Document management

5.0

(1)

Maintenance scheduling

5.0

(1)

Customizable fields

5.0

(1)

Project planning/scheduling

(0)

Alerts/Escalation

5.0

(1)

Accounting

5.0

(1)

CRM

4.5

(2)

Contact management

5.0

(2)

Reporting/Project tracking

5.0

(1)

Expense tracking

5.0

(1)

Project tracking

(0)

Project time tracking

(0)

Projections

(0)

Project templates

(0)

Quotes/Estimates

(0)

Project planning

(0)

Project management

(0)

Project accounting

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time updates

(0)

Recurring/Subscription billing

(0)

Reimbursement management

(0)

Resource management

5.0

(1)

Scheduling

(0)

Service level agreement (sla) management

5.0

(1)

Status tracking

(0)

Time & expense tracking

(0)

Time tracking

5.0

(1)

Time tracking by client

(0)

Time tracking by project

(0)

Timer

(0)

Accounting integration

(0)

Automated routing

(0)

Budget management

(0)

Client portal

(0)

Collaboration tools

5.0

(1)

Contract/License management

(0)

Customer database

(0)

Customizable reports

(0)

Dashboard

5.0

(1)

Document storage

(0)

Estimating

(0)

File sharing

(0)

Financial management

5.0

(1)

Forecasting

(0)

Help desk management

(0)

Interaction tracking

5.0

(1)

IT reporting

(0)

Knowledge base management

5.0

(1)

Milestone tracking

(0)

Multi-Channel communication

(0)

Percent-Complete tracking

(0)

Performance metrics

(0)

Portfolio management

(0)

Prioritization

(0)

Product roadmapping

(0)

Kaseya BMS alternatives

Kaseya BMS

4.1

(29)

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

3.8

Value for Money

4.1

Customer Support

4.0

Wrike

4.4

(2.8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Bitrix24

4.2

(979)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Accelo

4.5

(174)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Kaseya BMS pricing

Value for money rating:

4.1

(29)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Kaseya BMS price and value

Value for money rating:

4.1

(29)

To see what individual users think of Kaseya BMS's price and value, check out the review snippets below.

“The integrations are powerful and will hopefully provide a strong value case in time savings as we move down the road using it.”

Rick R.

President/COO

“We use the VSA and BMS, hosted version of Kaseya, and the ability to access it anywhere is great, it's easy to gain remote access and set control.”

Bianca G.

system Administrator

Kaseya BMS support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Phone Support

FAQs/Forum

Training options

Webinars

In Person

Documentation

Live Online

Kaseya BMS FAQs

Q. Who are the typical users of Kaseya BMS?

Kaseya BMS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money

Q. What languages does Kaseya BMS support?

Kaseya BMS supports the following languages:
English

Q. Does Kaseya BMS offer an API?

No, Kaseya BMS does not have an API available.

Q. What level of support does Kaseya BMS offer?

Kaseya BMS offers the following support options:
Chat, Phone Support, FAQs/Forum

Related categories

Help Desk

Business Management

Managed Service Providers (MSP)

CRM

Professional Services

Consulting

Professional Services Automation

IT Service

IT Management

Billing and Invoicing

Time and Expense

IT Project Management

Kaseya BMS - 2026 Pricing, Features, Reviews & Alternatives

Kaseya BMS’s user interface

Kaseya BMS pros, cons and reviews insights

What do users say about Kaseya BMS?

Who uses Kaseya BMS?

Company size

Top industries

Use cases

Kaseya BMS's key features

All Kaseya BMS features

Kaseya BMS alternatives

Kaseya BMS pricing

User opinions about Kaseya BMS price and value

Kaseya BMS integrations (25)

Kaseya BMS support options

Kaseya BMS FAQs

Related categories