AppFolio Property Manager - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate AppFolio Property Manager's comprehensive property management capabilities. They report that it effectively organizes properties, tracks income and expenses, and simplifies maintenance and work orders. Users find it user-friendly and accessible for both owners and tenants. They highlight the ease of posting vacancies online and the customizable reports. They also value the ability to handle various aspects of property management, although some suggest additional improvements could be made. Of the 20 AppFolio Property Manager users who gave detailed accounts of their use of Property Management, 100% rated this feature as important or highly important.

Reviewers indicate that AppFolio Property Manager's lease tracking is valuable for managing renewals and new leases. They appreciate the reminders for lease renewals and the ability to keep lease documents organized. Users report that the dashboard and reporting options make tracking leases easier. They also value the ability to access lease agreements and related documents anytime. Some users mention confusion with the move-in process and suggest improvements for better clarity. Of the 17 AppFolio Property Manager users who gave detailed accounts of their use of Lease Tracking, 100% rated this feature as important or highly important.

Users report that AppFolio Property Manager's rent tracking helps improve cash flow management by tracking due dates and amounts owed. They appreciate the ability to see payment history and track late fees automatically. Reviewers find the reports user-friendly and useful for staying on top of rent collections. They also value the reminders for rent payments and the ability to export reports in various formats. Some users suggest additional reporting options. Of the 22 AppFolio Property Manager users who gave detailed accounts of their use of Rent Tracking, 95% rated this feature as important or highly important.

Reviewers highlight the convenience of AppFolio Property Manager's tenant portal, which allows tenants to pay rent, submit maintenance requests, and access lease documents online. They appreciate the reduction in administrative tasks and the ability for tenants to track work order progress. Users report that the portal improves communication with tenants and provides a seamless experience. Some mention that the portal includes the next month's rent in the total balance, which can be confusing for tenants. Of the 29 AppFolio Property Manager users who gave detailed accounts of their use of Tenant Portal, 93% rated this feature as important or highly important.

Users find AppFolio Property Manager's online payments feature straightforward and time-saving. They appreciate the ability for tenants to set up recurring payments and choose from various payment options, including credit cards and ACH. Reviewers report that online payments streamline rent collection and reduce administrative costs. However, some users express concerns about fees associated with online payments and occasional issues with returned payments. They value the security and convenience of the online payment system. Of the 44 AppFolio Property Manager users who gave detailed accounts of their use of Online Payments, 91% rated this feature as important or highly important.

Reviewers appreciate AppFolio Property Manager's accounting capabilities, noting that it handles accounts payable, receivables, bank reconciliations, and financial reporting. They find it helpful for tracking payments, charges, and billing. Users report that the software simplifies accounting tasks and reduces the need for additional software. Some mention that the accounting system can be difficult to use and suggest improvements for better integration and support. They also value the transparency and ease of auditing. Of the 38 AppFolio Property Manager users who gave detailed accounts of their use of Accounting, 89% rated this feature as important or highly important.

See related user reviews

“It keeps track of everything. Payments in and out. Where the money is located. All the important stuff. I wish there were ways to complete audits better in this system. For example, monthly mgmt fees collected vs what is set to be collected.”

SL

Shawn L.

Accounting Manager

“The ability to use the software for accounting and not need to use any additional software makes a huge impact. It really is a full package product”

Devonne R.

Finance Manager