ZENOTI - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate ZENOTI's Point of Sale (POS) capabilities for their ease of use and efficiency in processing payments, including cash, credit cards, and Apple Pay. They find it convenient for managing gift cards, discounts, and receipts. Users report some issues with the guest mode and the need for manual tracking of cash subtotals. They also mention occasional hardware problems like card reader malfunctions. Overall, they value the POS system's ability to streamline transactions and retain guest information securely. Of the 24 ZENOTI users who gave detailed accounts of their use of Point of Sale (POS), 100% rated this feature as important or highly important.

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“Service providers take cash and credit card payments because we don't have a receptionist. Zenoti POS keeps track of cash and balances it to daily revenue earned. One issue is that we don't have a cash subtotal for each staff member so we have to track this manually.”

AW

Andy W.

Implementation Manager

“Easily collect payments at the end of service. If a client has a card on file, you can simply charge the card onfile without the client ever needing to touch your POS terminal.”

Chandra D.

Owner

Reviewers indicate that ZENOTI's appointment scheduling is straightforward and user-friendly, benefiting both clients and staff. They highlight the ease of booking, rescheduling, and canceling appointments, which enhances the overall user experience. Users appreciate the system's ability to capture client information and its mobile app functionality. Some reviewers mention minor issues on the client's end, but overall, they find the scheduling process efficient and essential for their business operations. Of the 23 ZENOTI users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Users report that ZENOTI's appointment management offers extensive customization options and flexibility, making it easy to handle appointments across multiple locations. They appreciate the drag-and-drop functionality, mobile app access, and the ability to manage client profiles efficiently. Some reviewers mention occasional glitches and slow response times, but they generally find the system user-friendly and effective in improving workflow and client organization. Of the 33 ZENOTI users who gave detailed accounts of their use of Appointment Management, 97% rated this feature as important or highly important.

Reviewers highlight the seamless integration of ZENOTI's online booking system, which allows clients to book, reschedule, or cancel appointments with ease. They appreciate the customizable booking options and the real-time updates that reduce front desk workload. Users find the interface user-friendly and visually appealing, aligning with their brand's aesthetics. Some mention minor internal kinks, but overall, they value the convenience and efficiency the online booking system provides. Of the 25 ZENOTI users who gave detailed accounts of their use of Online Booking, 96% rated this feature as important or highly important.

Users report that ZENOTI's confirmations and reminders are highly customizable and effective in reducing no-shows. They appreciate the ability to send automated text and email reminders, which can be tailored to match their brand's aesthetics. Some reviewers note occasional glitches with message delivery, but they generally find this capability helpful in keeping appointments accurate and ensuring clients remember their bookings. Of the 20 ZENOTI users who gave detailed accounts of their use of Confirmations/Reminders, 90% rated this feature as important or highly important.

Reviewers appreciate ZENOTI's inventory management for its ability to track inventory across multiple locations and generate purchase orders. They find it useful for managing retail and back-bar products, with capabilities like barcode scanning and email reminders for stock replenishment. Some users mention the system's complexity and the learning curve involved, but they generally find it robust and beneficial for maintaining accurate inventory levels and improving business efficiency. Of the 24 ZENOTI users who gave detailed accounts of their use of Inventory Management, 75% rated this feature as important or highly important.