Page 100 | HubSpot CRM Reviews - Pros & Cons, Ratings & more

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HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

HubSpot CRM

Android

Web-based

iPad

iPhone

Senior Manager, Education

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.

It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.

Founder

Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Director & Founder

The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.

Owner

Love the software and would highly recommend for your clients marketing and having ability to send out 2000 mailers per month free was a great thing.

Sales Enablement

HubSpot is a fantastic CRM for organizations that want a system that can support all departments such as, sales, client success, customer support, finance and marketing.

Account lead

Product is easy to use and so easy to get help with. Anyone can figure it out and it's great for collaboration.

The platform is very comprehensive, some features are free and some are chargeable. Take a good look at the tutorials and discover what you really need.

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.

Being able to setup visual email & marketing autoresponders is a big strength of HubSpot and works better than nearly any other system out there. Plus their marketing tracking is top notch.

Director

Excellent organisational tool. Very happy with useful integrations and reminders.

Realtor

Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.

This product is built to serve our needs intuitively and gives us great options to customize the platform to fit our very specific needs. Smart design, always improving and works right.

DIGITAL MARKETER

Love the fact it is so easy to integrate this software to my Wix Website. I enjoy this feature a lot.

Field manager

There have been multiple times where we lost data and data was unretrievable.

It can be a little overwhelming and confusing all the options that are available.

Easy to add more users and utilize a free or low cost account as we tested out the features. I love the auto emails and autoresponder options.

Managing Director

I and my team were able to automate several interactions with users, assign responsible support staff to users and track our interactions with them. This made the software so useful to use.

Mailchimp

CRM for automation

Nice free CRM

Great app

Love HubSpot CRM

J'adore

I like

I have been using the hubspot for more than 6 months and overall i am satisfied with it. It comes with unique feature of customizing which helps its user to use it more conviniently..

Easy to succeed

Increased leads and greater market awareness.

Ive never used a software solution that could replace a marketing and sales teams.

Fantastic. It was one of the core software for our company and for managing our day to day operations.

Price aside, an incredibly well designed and powerful software. Now here's the price: FREE

Takes some getting used to

It’s been a great experience and I’m glad we chose hubspot 

Incredible Sales Tool

Fabulous CRM, But Pricey for Small Companies

Sequences tool is great to automate follow-ups

Good to start with email marketing.

It was fine. We did end up switching to salesforce. I am no longer in the role though - I have moved up in the company.

Hubspot review 

Thanks for your review. I'm glad to hear you liked the Sequences tool! Valid feedback about pausing a sequence - thanks for pointing it out. 

All the best,
Eugenia | Customer Advocacy

having been using the platform to generate lead for my blog.

Best marketing software

I would say that overall, there is potential for this CRM to be a great platform. I think there is a lot of work that needs to be done to make this a good tool for a Customer Support team.

My Experience with HubSpot

HS allows for businesses, large or small, to accurately maintain customer data, deal metrics, and other necessary data points that can influence how an org plans for their next sales cycle.

HubSpot - Best Bang for your Buck!

Great overall experience, tracking is topnotch and really useful for all kind of sales related operations. 

Use of hubspot sales pov

Overall, the system has been a great tool for working with clients. All of the communications as well as the notations are in the same space. No redundancies are created having to move between multiple tools.  

Smart Savvy Tool for Tracking Action!

Good experience, it just did not work for what we needed specifically. 

Basic CRM Tool 

Loads of good features but slightly over engineered

Very easy to customize, send emails and make automations

I thought Hubspot was very easy to learn, easy to teach others, and does what it is supposed to do without any hiccups. 

HubSpot CRM Reviews (2025) - Page 100

4,360 reviews

CRM for automation

Nice free CRM