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Full Suite of Integrated Business Apps

Odoo Reviews - Page 7

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1,161 reviews

Recommended

SA
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Sid A.

Retail, 201-500 employees

Used daily for 2+ years

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Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Implementing ODOO ,Worst business decision I have ever made

Reviewed 3 years ago

Worst business decision made . Product support is bad...Odoo does everything, but does nothing well. heres a link to a support ticket as an example of how they deal with their clients [SENSITIVE CONTENT]

Pros

Initially the fact that it was presented as having the ability to do everything on one platform. This is true, it can do anything...but it does nothing well. A jack of all trades, master of none is the expression that comes to mind.

Cons

Everything is bad, the support is terrible, They are masters at passing the buck and if you have one customisation or third party component installed, the standard response is that they cannot help. They do not even look at the problem properly. Here is a link to a recent support ticket so you can see for yourself. [SENSITIVE CONTENT]

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Verified reviewer

Used daily for 6-12 months

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Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It's a really big ERP to work with but dificult to customize

Reviewed 6 years ago

It can be very usefull for little and medium size companies to manage them and help with decisions making with the reports

Pros

Have a lot of packages all over the internet that can be used for free and can be found in their own store, the community can be really helpful when asked for a doubt, easy to add new packages and configure some basics things to make it work with a lot of companies even for non-programmers, it's open source

Cons

There are a lot of basic functionalities that can only accesed by paying, if a company needs to customize more than basics things can be really dificult to make, the community version does not have any type of support and it's a little unstable, there are no package compatibility between versions

Vendor response

Hi there and thank you for the review! We think it is important to note that Odoo does not restrict functionalities with a payment model as you stated here. In fact, Odoo offers a "one free app" model which allows any company to use any one single app from Odoo for free. While we have pricing per application, and integration / maintenance / service / development are all things that have an associated cost for any organization, we open our platform to the business community with this one-app model to allow businesses with little-to-no budget to still use an Odoo application and improve their workflows. We encourage you to check this offer out if budget is limited, and contact one of our Odoo experts if we can help you further analyze the solution to fit your needs. Thank you for being part of the Odoo user community! :)