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Recommended
Laura C.
Banking, 201-500 employees
Used daily for 2+ years
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The customer service team is dedicated and professional. ALL of our needs and questions are always met and answered in a timely fashion. We've had a great experience working with their teams, from the sales to implementation and service.
We have a highly intricate and diverse commission compensation plan. QCommission is highly customizable and functions with complicated layers of data while yielding accurate and valuable management reports. We like to self-manage the program, which the service team has been very helpful with.
In house custom reports require some programming (SQL) knowledge.
Hi Laura! Thank you so much for your feedback on QCommission! We're glad that it works with your complex compensation plan and that you're happy with our customer service team! I have forwarded your feedback regarding the custom reports to the appropriate team so they can work on improving those in future releases. Thanks again, and we look forward to doing business with you for years to come. Stay safe always! All the Best, Dianne Gutierrez, Marketing Coordinator
Denise S.
Computer Software, 11-50 employees
Used weekly for 6-12 months
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Prior to our implementation of QCommission, our commission process was manual, error prone and did not have any good reports for our commission-able employees. That meant the accounting department was always having to answer lots of questions, always double checking calculations, and it was a time consuming inefficient process. During our implementation process, we were able to refine our commission policy to be more fair and more effective. Our project manager,[SENSITIVE CONTENT HIDDEN], was incredible to work with. She did not give up and really dug into our processes and ensured the software was implemented correctly.
The software reflects the team that designed it. It is surprisingly powerful for the cost. And it is surprisingly adaptable to complex commission structures. The QCommission team was absolutely great to work with. They stayed with us tenaciously during the implementation phase as we not only changed our commission software but our accounting software. Overall, it is a great product designed by great people.
I truly liked everything about the software. If I searched for a con, it would be that the user interface should be updated but that is truly minor when comparing to the functionality.
Hello, Denise! Thank you so much for writing a review for QCommission. Your words are truly heartwarming. I will make sure the customer success team receives this. Thank you so much, and we're glad you're happy with QCommission! :) All the best, Dianne Gutierrez, Marketing Coordinator
Brian H.
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I contacted them to purchase their product and Matt called me back. He left a message basically telling me my company was too small. I called their sales team 3 times and left messages asking for a return call. They don't have the foresight to know that just like Walmart, Home Depot, McDonalds were all small at one time. Heck even Qcommisions was small at one time. They obviously have no idea on how to treat new prospect/ clients.
none they are awful and could care less about new clients
Awful customer service and their sales team is probably the lamest I've ever experienced
Hello, Brian. Our sincerest apologies for what happened. I have forwarded your review to Matt's boss and explained what happened. I believe he was trying to offer our other product, Easy-Commission, which is built for less complex sales commission needs. We'll work with him so that he can provide alternatives without coming off as offensive. My apologies again, and if you'd like to hear about Easy-Commission, please feel free to get in touch with me so that I can hook you up with a needs analysis and a free demo. :) Dianne G., Marketing Officer dianalyn_gutierrez.ic[at]cellarstone[dot]com
Laura G.
Used daily for 1-2 years
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It has been an immense time savings to our company. With paying near 1,000 payees with over 60 different comp plans, this flexible solution has been extremely helpful in tracking payee movement, incentives, and audit trails. Not to mention, the support team's customer service is second to none. For the low price of the system, we've already seen a return on investment in our eyes.
One must be very detailed when going thru the requirements of the software with the implementation team, and if adding enhancements going forward as well.
Hi Laura, this is great! We're glad that QCommission has been a huge help to you and that you're already seeing a return on investment! I have noted down the "con" that you mentioned and will share it with the appropriate team so we can continue to improve. Thank you for taking the time to write this review! We sincerely appreciate it. :) - Dianne Marketing Coordinator
Jason E.
Wholesale, 11-50 employees
Used monthly for 1-2 years
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We have been able to cut our time in calculating commissions by about 75%, and that is even AFTER implementing a much more complex program. The overall process is not simple, but is not impossible to learn. Once you take the time to work with the team to get everything like you need, it becomes much easier. Fortunately, the QCommission team is patient, knowledgeable and helps you understand the product and the process.
QCommission was able to calculate commissions based on paid sales, which is something that we struggled with for years within Quickbooks. Also, the team is very responsive to any issues that come up, and also in helping direct admins/users to understand the software. They are very patient, which helps the user feel like they are a part of the team, and not simply a customer.
Implementation took longer than expected, but we did have a challenging structure to our program with growth based rates, bonuses, etc. The software is not very user friendly. Customizing reports are best left to the experts, even though the functionality is available for admins/users.
Hello Jason! Thank you so much for taking the time to write a review for QCommission. We are glad QCommission has been able to help you with the commissions that you have struggled with for years. We're also happy to hear that you're happy with the team. Rest assured I have taken note of your comments and have forwarded them to the appropriate team. We appreciate for giving us the opportunity to further improve, and we look forward to working with you in the many years to come. :) All the best, Dianne Gutierrez Marketing Coordinator
Alex B.
Insurance, 11-50 employees
Used monthly for 1-2 years
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It has made my job significantly easier, rendering several weeks of work down to just a couple days a month. I have found that it is highly accurate, and often the only mistakes are due to user error alone.
- The ability to use the data integration module to import bulk data templates from insurance carriers - Automated calculations of commission splits - Easy to edit splits and payees - The custom report that tracks the premium periods of commissions paid - The customer service that comes with the software
- Initially, I found the software to be tricky to use. The data integration error codes often do not explain in basic language how to rectify the problems. Once I used the software for a few months though, it became second nature to understand what they meant. - The standard reports are far too much information. I no longer use the reports out of QCommission - I export data to Excel and create pivot tables that summarize multiple rows of transactions for a given customer and product into one number. It is a much more logical commission statement than seeing every single $0.05 adjusting transaction from the carriers on it's own row.
Hi Alex! Thank you so much for writing a review of QCommission. We appreciate your time, and we're also grateful for the feedback. I have forwarded your review to the appropriate team so that they can work on improving QCommission even more. Thanks again, and we look forward to working with you in many years to come! - Dianne
Lisa M.
Retail, 1-10 employees
Used weekly for 2+ years
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After many months of researching a commission software program that was affordable and easy to use, Cellarstone/Q Commission program met all of our requirements. [SENSITIVE CONTENT HIDDEN], along with his team, worked diligently and continually with our company ensuring all necessary conditions/details were met. We work primarily with the animal health industry and our items/ commissions are unique to most. We utilize our commissions program on a daily basis and are extremely pleased with the details, reports, ability to revise, setup reports to meet our (very) specific, detailed needs
designed specifically to meet our needs
no negatives all requirements fulfilled.
Hi, Lisa! Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it, and we are glad that QCommission is helping make your sales commission process easier. Thank you again! Take care and stay safe. All the best, Dianne Gutierrez Marketing Coordinator
Jeanine G.
Financial Services, 51-200 employees
Used other for 2+ years
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The QCommission team is very responsive to my needs and requests.
Qcommissions is easy to use and eliminate wrong or missed commissions for my employees. The software cuts down the time I spend each period calculating commissions.
Some of the options are not straight forward in how they are named so it takes getting used to. The main page seems to be built for the end user with large icons and user friendly, but some of the more detailed reports and drop downs feel more like they are tailored to the producer.
Hello, Jeanine! Thank you for writing a review for QCommission. We sincerely appreciate it. We're so happy that QCommission has helped cut down the time you spend on calculating sales commissions! I have forwarded your recommendations to our dev team so we can make QCommission even better for you in the future. :) Best, Dianne Gutierrez Marketing Coordinator
Norynne S.
Financial Services, 1-10 employees
Used monthly for 2+ years
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We have worked with QComm for a few years now and we could not be happier with both the product and the people. Our experience with [SENSITIVE CONTENT HIDDEN], our Project Manager was really something special. Her dedication and drive to understand our needs went above and beyond, by far. [SENSITIVE CONTENT HIDDEN], our current Customer Success manager has also show an amazing desire to understand...
Ease of use and quickness of system.....
System is a bit technical, so some may need a second training.
Hi Norynne! Thank you so much for taking some precious time to write a review for QCommission. We are thrilled that you are happy with everyone you've worked with thus far. We will strive to go above and beyond to always give you and all of our customers the kind of service you deserve. Thanks again, and please always stay safe. :) - Dianne G., Marketing Coordinator
Kevin G.
5,001-10,000 employees
Used weekly for 2+ years
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We are a manufacturing company that has locations in US, Mexico and Brazil. Our company has been using QCommission for over three years now. We have had to use their customer support for a number of our new projects. They have been exceptional for us. They are courteous, prompt and very knowledgeable on the product and have had exceptional patience with us. We are very happy that we found them years ago and will continue to use them moving forward. I would highly recommend this product to anyone looking to manage their commission payments.
Software is very easy to navigate and it is very straight forward on how to get what you want out of it.
Nothing I dislike about this product.
Hello, Kevin! Thank you so much for taking the time to write a review for us. We're pleased to know that you're happy with the service that you've been receiving. We'll do our best to make sure you receive the kind of service you expect every time. :)
Andrew H.
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QCommission has saved us time and effort in calculating commissions. It is robust enough to handle complex allocations and calculations.
In our business we sell oil and gas related equipment and want to provide commissions based on the profitability of jobs. The commission is split between a number of outside and inside sales people depending upon the role of the sales person on the job. Commission is paid out based on the date final payment is received. With QCommission we do some additional tracking up front for allocating commissions...
During the setup process we had a few glitches in setting up commissions. I was always able to get quick support to overcome these problems.
Shari D.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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After 20+ years of strictly reporting through Excel and Access our company needed a change as we were growing quickly and taking on a 30% sales increase. The Support and Implementation departments are incredible to work with an very prompt in their communication. Prabhu and Yuvaraj always answer within 30min of an e-mail and provide a very detailed answer that is incredibly easy to understand and put into action. We are very pleased with the services we have received and would highly recommend the program to any business dealing with sales and commissions!
Easy to create practical reports for all Sales reporting. Easy integration process that only takes minutes to create monthly commission payables. Excellent customer service and communication. Commission reports integrate into payroll system with easy.
No cons were added to this review
Hi, Shari! Thank you so much for this review! We'll make sure to let Prabhu and Yuvaraj know that you are happy with their services. :)
Chelsea d.
Insurance, 1-10 employees
Used weekly for 6-12 months
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I got tired of having o track sales and commission on an excel spreadsheet and I have to make sure everyone updated theirs and knew what charge backs they got. This is a major time saver and it shares with my accounting software so its easy too.
I love how it will communicate with QuickBooks and other software that is similar. I like that I can track sales and bonuses for the team.
I hate that only some features are with certain packages. I wish I could make my own package but maybe in the future this will be an option.
Hello, Chelsea! Thank you so much for your review of QCommission! We really appreciate it. We have also taken note of your comments and will do our best to further improve our services. :) All the best, Dianne Gutierrez, Marketing Coordinator
Patrick E.
Wholesale, 11-50 employees
Used monthly for less than 6 months
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I'm very satisfied with QCommission. It helped me reduce the amount of time I spend processing commission. Before, it takes me a couple days, at the minimum, processing commission because of the manual process I need to do. With QCommission, it only takes me a couple of hours to finish processing commissions, but it depends on how big is our data. By reducing the amount of time I spend in commission,...
Of all the commission software I've tried and read about, QCommission, I think is perfect for the kind of commission structure we have in our company. It's very easy to use and it can do everything I need to process commission especially having different structures for all our sales reps.
There are no cons that I can say about the software because it's very flexible.
Hello, Patrick! Thank you so much for all the nice things you said about QCommission. We are very happy that QCommission has been of great help to you and that you're happy with the service as well. We sincerely appreciate you taking the time to let us know. We look forward to working with you for many years to come. :) All the best, Dianne Gutierrez Marketing Coordinator
Anonymous U.
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I have been working with QCommission on automating our sales commission process. We are a well-known provider of Investment products in the Financial Industry. We have roughly 250 commissionable employees, and many different commission plans. Some are basic flat rates; others are much more complicated. QCommission has been able to set them all up. I have had to change some of the plans to meet business needs right in the middle of the project and QCommisison was very accommodating. My lowest score of 3 on ease of use is probably more to do with the fact that I am not a very technical person. As I get more used to the product it is getting better. When I began this process, I checked out all of the vendors I could. QCommission offers everything I needed at a much better price.
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No cons were added to this review
We are so happy to provide our sales commission solution for such a well-known and prestigious financial industry firm. We are happy about you choosing our sales commission software after your exhaustive review of all the products in the market place. After more than a year of use, we are thrilled that we are thrilled that you find as an excellent partner!
Catherine O.
Insurance, 51-200 employees
Used weekly for 2+ years
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I've been working with QCommission for six years now. During that time, I have experienced excellent customer service from them. They are extremely responsive and sensitive to urgent requests.
No pros were added to this review
No cons were added to this review
Hi, Catherine! Thank you so much for taking the time to write us a review. We're thrilled that you're happy with the customer service you've been receiving. We're certainly looking forward to working with you many more years down the road. :)
Sarah S.
Used monthly for 1-2 years
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It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.
Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.
Hi Sarah. Thank you for taking the time to write a review for us! We're glad that you find QCommission useful and the staff helpful. I have taken note of the cons that mentioned and will definitely share it with the appropriate team so that we can further improve QCommission for you. Thanks again! Dianne Gutierrez Marketing Coordinator
Jennifer E.
Used weekly for 2+ years
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Easy to use for both Admin and Sales. The reports are fantastic . The statements are user friendly.
No cons were added to this review
Hi Jennifer! Thank you for taking the time to write a review for us. We really appreciate it! We're glad that you're happy with QCommission. I have shared your positive review with the team, and congratulaed Dineshkumar. Thanks again! :)
Sarah Y.
Chemicals, 11-50 employees
Used weekly for 6-12 months
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Support team always available, easy to use, made doing commission simple!
Payout reports and summary of each individual
Currently, I do not feel like any features are missing. I am able to run the reports i need
Hello, Sarah! Thank you for taking the time to write a review for QCommission. Rest assured we are going to let the support team know that they are appreciated. We are also glad that we are able to make commission processing so much simpler for you! We look forward to working with you for many years to come. All the best, Dianne Gutierrez, Marketing Coordinator
Colleen D.
Used monthly for 2+ years
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This software saves me quite a bit of time each month. I can easily make changes to the program as needed. Our past system was "hard coded" and needed a computer programmer to change most things within the program.
Customer support is top notch! I couldn't ask for better customer service. I send an email and get an immediate confirmation of receipt and then the issue is resolved within 24-48 hours.
No cons were added to this review
Hi Colleen. We're extremely glad to know that you are happy with our service and our software! We're utterly grateful to have you as a customer. Looking forward to doing business with you for many more years to come! Best, Dianne G. Marketing Coordinator
Vickie S.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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Ease of mind that the commission reports are accurate.
Makes my job easier when keeping up with the sales commissions. I haven't been able to get through all the features as of yet.
I would have liked to be able to run a separate report showing the different rates of commission, but this was not imperative.
Hi Vickie! Thanks for taking the time to review QCommission. We're glad that it's helping make your job easier. I have also taken note of the areas that need improvement and forwarded it to the appropriate team. We look forward to having you as a customer for many more years to come! - Dianne
Irene L.
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I have had the pleasure with working with the QCommission team. From initial sales, to implementation, to post-support - I have nothing but compliments. The QCommission team is professsional, diligent, and accomodating to our business requirements. Response time to inquiries is extremely quick and their follow-up to ensure our issues have been resolved is appreciated. QCommission is a good tool to import QuickBooks sales data to compute commission reports. It saves time from having to create manual excel spreadsheets each quarter. The only drawback I have experienced with the program is that certain edits or changes that should be simple will require customization from QCommission and cannot be done by the user.
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No cons were added to this review
Irene, thank you for the kind words about our team's professionalism and service. Regarding the need of our team to make changes, I will have them call and make sure we are not missing anything in your training. REgards Gopi Mattel
Lynn S.
Used monthly for 2+ years
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The QCommission team has been able to customize the software to meet our complicated commission processing needs
Trying to add products and change commission rates is confusing, I usually have to ask the support team to do it for me.
Hi Lynn! Thank you so much for taking the time to review QCommission - we really appreciate it. We're glad that QCommission is able to meet your complex requirements and that it helps you save time. We have taken note of your "Cons", and while we see what we can do about it, you are always welcome to reach out to our support team for assistance. :) - Dianne G.
Tiffany G.
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QCommission handles our commission needs very well. It has streamlined the commission calculation within our company. Sales people are very happy with the detailed statements they receive. The implementation team members are very knowledgeable and are ready to help whenever we need them. We would certainly
QCommission has an amazing array of functionality which makes the commission calculation very easy. It handles our job profitability based commission calculation accurately. The reporting is very detailed and now the sales people get an accurate job wise statement showing their commissions. The team is very easy to work with and is ready to help in whenever we need them. They are very good at estimates and get the work done without going over it.
I haven't encountered any yet.
Kira T.
Used monthly for 2+ years
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Very satisfied with QCommissions. Their tech support team is awesome! Very quick to resolving any issues I have.
When error codes appear at times I don't know how to resolve the issue on my own. But luckily their support team is always there to help and explain the problem.
Hi Kira. Thank you so much for taking the time to review QCommission! We're glad that you've had an excellent experience so far. We'll work even harder to make sure you get only the best service from us. :) - Dianne Gutierrez, Marketing Coordinator