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Microcall Logo

Cloud-based call accounting software

Table of Contents

Microcall - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Microcall overview

What is Microcall?

Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

Key features include reporting, ad hoc searches, cost allocation, visual analytics, AD authentication, equipment inventory management, operation automation, and instant alerts. Microcall's call trend analytics and cradle-to-grave tracking features provide organizations with a complete view of their communication activities, enabling smarter decision-making. The solution also includes security and compliance features, such as instant alerts, notifications, and proactive monitoring to detect and resolve potential threats.

Starting price

Free

Microcall’s user interface

Ease of use rating:

Microcall reviews

Overall rating

4.6

/5

18

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.89/10
Rating distribution

5

4

3

2

1

12

5

1

0

0

Who uses Microcall?

Based on 18 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Higher Education
Automotive
Mechanical or Industrial Engineering
Insurance
Others

Use cases

Call Accounting
Call Tracking
Data Collection
Dashboard
Reporting

Microcall's key features

Most critical features, based on insights from Microcall users:

Call monitoring
Caller id
Call recording
Unattended call management
Call Volume
Inbound reporting
Who answered log
Outbound reporting

All Microcall features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc Analysis
Ad hoc query
Ad hoc reporting
Alerts/Escalation
Alerts/Notifications
Analytics
API
Audit management
Billing for voice
By-Extension reporting
Call center management
Call duration
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call tracking
Call Volume
Capacity management
Charting
Collaboration tools
Contact database
Contact management
Cost analysis
Cost tracking
Customizable branding
Customizable dashboard
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data aggregation
Database support
Data blending
Data collection
Data connectors
Data import/export
Data synchronization
Data visualization
Emergency notification
Financial reporting
Fraud detection
Inbound reporting
Interactive elements
Interactive reports
Internal Cost Allocation
Inventory management
Inventory optimization
KPI monitoring
License management
Monitoring
Multi-Location
Multiple data sources
OLAP
Outbound reporting
Performance management
Performance metrics
Private dashboards
Public dashboards
Publishing/Sharing
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduled/Automated reports
Search/Filter
Secure data storage
Security tools
Self-service analytics
Service level agreement (sla) management
Single page view
Single sign on
Third-Party integrations
Unattended call management
Usage tracking/analytics
User management
Visual analytics
Who answered log
Widgets

Microcall alternatives

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ZIWO logo

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Per month

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Starting from

6000

Per year

Free trial
Free version
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Customer Support

Microcall pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Microcall price and value

Value for money rating:

Microcall integrations (11)

Integrations rated by users

We looked at 18 user reviews to identify which products are mentioned as Microcall integrations and how users feel about them.

Integration rating: 5.0 (1)

This worked well to integrate with Time Doctor when we used hourly contractors for some work on projects.

Verified reviewer profile picture

Katie C.

Founder

JustCall logo
JustCall

Integration rating: 5.0 (1)

The integration makes sales communication seamless, organized, and measurable—turning calls and messages into actionable CRM data

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Nick D.

Managing Director

DeskTime logo
DeskTime

Integration rating: 5.0 (1)

Microcall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
In Person

Microcall FAQs

Related categories