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Radial

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Cloud-based order management suite for handling inventory

Table of Contents

Radial - 2025 Pricing, Features, Reviews & Alternatives

What is Radial?

Radial Order Management is a cloud-based multi-channel eCommerce suite of solutions designed to help businesses handle orders, distribution centers, stores, suppliers, shipping processes, and more on a centralized platform. Administrators can gain visibility into global, in-transit, and allocated inventory in real-time, track estimated delivery rates across various channels, and customize workflows to streamline order fulfillment operations.

Radial Order Management lets organizations monitor client interactions using built-in business intelligence capabilities and manage the brokering of order lines to relevant fulfillment locations by setting up rules. Customer support teams can view order history and handle returns, cases, modification, cancellation, re-shipping, and appeasement processes on a unified platform. Supervisors can also visualize workflows, configure the system according to clients' requirements and streamline order routing, sourcing, and splitting operations.

Radial Order Management allows businesses to gain insights into sales trends using ad-hoc custom reports and a centralized dashboard. The software also facilitates integration with various third-party systems such as Salesforce Commerce Cloud and Magento, among others.

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