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VirtualPBX Logo

Trusted VoIP for any office, anywhere.

Table of Contents

VirtualPBX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

VirtualPBX overview

What is VirtualPBX?

At VirtualPBX, we provide tailored communication solutions for businesses like yours. Our small business phone plans offer flexibility and scalability, with customizable voice, texting, and integration features. Enhance customer service with our contact center solutions, including call queuing and advanced reporting. We're committed to optimizing communication, improving service, and boosting productivity for businesses like yours.

Starting price

9per user /
per month

Alternatives

with better value for money

VirtualPBX’s user interface

Ease of use rating:

VirtualPBX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(5)
5(31)

What do users say about VirtualPBX?

No where did it state the pricing difference. Upon several calls/emails with them it became apparent that our NEW plan was going up 300%.

Select to learn more


Who uses VirtualPBX?

Based on 37 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Child Day Care Services
Executive Office
Legal Services
Others

Use cases

Business Phone Systems
VoIP
Call Center
Remote Work

VirtualPBX's key features

Most critical features, based on insights from VirtualPBX users:

Communication management
File sharing

All VirtualPBX features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Archiving & retention
Audio/Video conferencing
Auto-Dialer
Automated attendant
Automated responses
Automatic call distribution
Callback scheduling
Call center integration
Call center management
Call conferencing
Call disposition
Caller id
Caller profiles
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call screening
Call tagging
Call tracking
Call transcription
Call transfer
Call whispering
Chat/Messaging
Collaboration tools
Communication management
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Customizable Caller ID
Customizable reports
Dashboard
Employee directory
Event triggered actions
Fax Management
File sharing
File transfer
Group messaging
Inbound call center
Interaction tracking
IVR
Live chat
Manual dialer
Mass texting
Mobile access
Monitoring
Multi-Channel communication
Multi-Language
Multi-User collaboration
On-Demand recording
Online voice transmission
PBX
Performance management
Performance metrics
Projections
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recording
Remote access/control
Reporting/Analytics
Reporting & statistics
Ring Groups
Scheduled messaging
Scheduled recording
SIP trunking
SMS marketing
SMS messaging
Softphone
Surveys & feedback
Tagging
Text to speech
Third-Party integrations
Two-Way audio & video
Unified communications
Video chat
Video conferencing
Virtual Call Center
Virtual Extensions
Virtual voicemail
Voice mail
Voicemail transcription
Voice recognition
VoIP
VoIP connection

VirtualPBX alternatives

VirtualPBX logo

Starting from

9

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ringover logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
800.com logo

Starting from

23

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Nextiva logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

VirtualPBX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

9

/user

Per month

Features included:

  • Unlimited Local Minutes in the US, Canada, & Mexico
  • Free Local Number (per user)
  • Call Forwarding

Pro

17

/user

Per month

Features included:

  • Send and Receive Text Messages
  • Call Recording
  • Zapier and Webhooks Integration
  • VoIP Device Included

Premier

28

/user

Per month

Features included:

  • White Glove Configuration
  • Priority Support
  • Up to 20 Auto Attendants
  • Real-Time Dashboards
  • Microsoft Teams & API Integration

User opinions about VirtualPBX price and value

Value for money rating:

To see what individual users think of VirtualPBX's price and value, check out the review snippets below.

“No where did it state the pricing difference. Upon several calls/emails with them it became apparent that our NEW plan was going up 300%. ”
Verified reviewer profile picture

Daniel T.

President & CEO

“Now they have come after their long standing customers with a FORCED switch over to a NEW pricing plan scheme. ”
Verified reviewer profile picture

Daniel T.

President & CEO

VirtualPBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

VirtualPBX FAQs

Related categories