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Cobbai Logo

AI agents for customer service

Table of Contents

Cobbai - 2026 Pricing, Features, Reviews & Alternatives

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Cobbai overview

What is Cobbai?

Cobbai is a user-friendly platform designed for seamless deployment and management of AI agents in customer service. The solution's three specialized AI agents—Front, Companion, and Analyst—offer robust capabilities to automate support, optimize workflows, and drive meaningful customer interactions across channels.

Front: A conversational AI agent for customer-facing interactions, delivering autonomous support for pre-sales inquiries, post-sales assistance, and seamless case updates.

Companion: An AI-powered assistant that enhances agent productivity by drafting responses, providing contextually relevant knowledge, and identifying sales opportunities.

Analyst: A background agent that streamlines operations by routing tickets, tagging requests, and providing actionable insights for collaboration across support, marketing, and product teams.

Cobbai integrates effortlessly with popular helpdesk platforms, enabling deployment across live chat, email, self-service portals, and beyond. Advanced control tools allow businesses to precisely configure where, when, and how agents operate, while robust training and monitoring features ensure continuous adaptation to evolving needs.

With end-to-end security features, data privacy compliance, and seamless integrations, Cobbai empowers support teams to deliver faster resolutions, improve efficiency, and create exceptional customer experiences.

Key benefits of using Cobbai

Enhanced Efficiency and Automation: Automate support resolutions and speed up response times to reduce costs.

Improved Customer Experiences: Deliver personalized, consistent interactions that boost satisfaction and loyalty.

Empowered Support Teams: Support agents with AI-driven tools for faster, more confident service.

Actionable Insights Across Departments: Generate insights that drive smarter decisions for support, marketing, and product teams.

Seamless Integration and Deployment: Deploy AI agents effortlessly across platforms and customer channels.

Full Control and Continuous Improvement: Tailor and monitor agents to align with evolving business needs.

Revenue Growth Opportunities: Drive upselling, cross-selling, and pre-sales conversions during interactions.

Enterprise-Grade Security and Compliance: Protect sensitive data with robust security and regulatory compliance.

At-cost genAI technology for cost-effective, high-performing AI agents.

Starting price

399usage based /
per month

Alternatives

with better value for money

Cobbai’s user interface

Ease of use rating:

Cobbai reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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3

2

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Cobbai's features

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Automated routing
Autoresponders
Chat/Messaging
Chatbot
Collaboration tools
Commenting/Notes
Conditional generation
Configurable workflow
Content generation
Content library
Conversation intelligence
Customer communication
Customer history
Customer segmentation
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data augmentation
Data extraction
Data import/export
Data security
Data visualization
Email alerts
Email management
Email templates
Event triggered actions
Feedback management
For ecommerce
For sales teams/organizations
Full text search
Help desk management
Inbox management
Interaction tracking
Key performance indicators
Knowledge base management
Knowledge management
Language detection
Live chat
Machine learning
Monitoring
Multi-Channel communication
Multi-Language
Multiple data sources
Natural language processing
Online Forums
Performance metrics
Personalization and recommendation
Predictive analytics
Process/Workflow automation
Prompt engineering
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Search/Filter
Self service portal
Sentiment analysis
Service level agreement (sla) management
Support ticket management
Surveys & feedback
Tagging
Task automation
Text summarization
Third-Party integrations
Transformer model
Trend analysis
User management
Website integration
Workflow management

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Cobbai pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

399

Per month

Advanced

599

Per month

Enterprise

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No pricing info

User opinions about Cobbai price and value

Value for money rating:

Cobbai support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Cobbai FAQs

Q. What type of pricing plans does Cobbai offer?

Cobbai has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Cobbai?

Cobbai has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Cobbai support?

Cobbai supports the following languages:
English, French


Q. Does Cobbai offer an API?

Yes, Cobbai has an API available for use.


Q. What other apps does Cobbai integrate with?

Cobbai integrates with the following applications:
Hotjar, HubSpot Marketing Hub, Salesforce Starter, Jira, Excel Add-ins, Zapier, Zendesk AI, Screeb, Freshdesk, Salesforce Communications Cloud, Crisp, Slack, Typeform, Salesforce Einstein, Gorgias, Salesforce Customer360, Harvestr, Trustpilot, Akuiteo, Salesforce Platform, HubSpot Sales Hub, HubSpot CRM, Intercom, HubSpot Service Hub, Productboard, Zendesk Suite


Q. What level of support does Cobbai offer?

Cobbai offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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