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Motive
5
1.1K
4
360
3
91
2
33
1
69
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based fleet management and GPS tracking platform
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Motive - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Motive overview
Based on 1687 verified user reviews
What is Motive?
Motive is a trucking program offering key features such as trip logs, mileage tracking, driver management, real-time monitoring, GPS, and safety management, among others.
Who uses Motive?
By industry, Motive reviewers are most commonly professionals in transportation/trucking/railroad (79%). The most frequent use case for Motive cited by reviewers is trucking (61% of reviewers).
What do users say about Motive pricing?
Some users say Motive offers affordable pricing and good value, especially for small businesses, and they appreciate the lack of hidden fees. However, many reviewers report high costs, rigid contracts, unexpected charges, and poor billing transparency.
Starting price
Alternatives
with better value for money
Pros & Cons
Truck Management
Security and Access Control
Driver Log Management
Pricing
Contract Management
Unreliable vehicle connectivity
Motive’s user interface
Motive pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Motive?
Motive is a trucking program offering key features such as trip logs, mileage tracking, driver management, real-time monitoring, GPS, and safety management, among others.
Select to learn more
Who uses Motive?
Based on 1,687 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Motive's key features
GetApp's analysis of 474 verified user reviews collected between July 2021 and October 2024 identifies Motive's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Motive's trip logs for their precision and ability to simplify IFTA tax calculations. They find the logs valuable for maintaining driver compliance with hours of service and for auditing purposes. Users report that the logs help monitor and correct errors, although some mention issues with connectivity and accuracy. They say the logs are user-friendly for both drivers and managers, but note occasional problems with manual overrides and odometer readings. Of the 128 Motive users who gave detailed accounts of their use of Trip Logs, 97% rated this feature as important or highly important.
Users find Motive's mileage tracking feature extremely helpful for IFTA reporting, noting its accuracy in tracking miles traveled in each state. They appreciate the convenience of automatic odometer readings and the ability to generate detailed reports. Reviewers indicate that this aspect saves time and reduces the need for manual calculations. However, some mention occasional inconsistencies and the need for a fleet package to access IFTA reports. Of the 138 Motive users who gave detailed accounts of their use of Mileage Tracking, 89% rated this feature as important or highly important.
Peter B.
administrator
Jack R.
Accounting Specialist
Heidi N.
Owner
Reviewers highlight Motive's GPS capabilities for providing real-time location tracking of trucks, which aids in dispatching and emergency response. They find it useful for updating customers on delivery times and ensuring driver safety. Users report occasional signal loss in poor cell areas but appreciate the system's quick recovery. They say the GPS data is generally accurate, though some note minor delays and inaccuracies in city locations. Of the 81 Motive users who gave detailed accounts of their use of GPS, 89% rated this feature as important or highly important.
Users value Motive's real-time monitoring for its ability to track vehicle location, speed, and driver behavior. They find it beneficial for dispatching, customer updates, and safety management. Reviewers appreciate the alerts for unsafe driving practices and the ability to set geo-fences. They indicate that this aspect helps in planning and responding to issues promptly. Some users, however, feel that the monitoring can be overly intrusive. Of the 71 Motive users who gave detailed accounts of their use of Real-Time Monitoring, 89% rated this feature as important or highly important.
Reviewers appreciate Motive's driver management capabilities for monitoring hours of service and driving performance. They find the real-time alerts for violations and unsafe behavior helpful for maintaining compliance and improving safety. Users report that the system aids in scheduling and managing driver shifts efficiently. They say it also supports driver accountability and performance reviews, though some mention issues with connectivity affecting accuracy. Of the 66 Motive users who gave detailed accounts of their use of Driver Management, 88% rated this feature as important or highly important.
See related user reviews
Alissa P.
agent
Peter B.
administrator
Elizabeth N.
General foreman
Terri A.
Logistics and Distribution Operations Coordinator
Users highlight Motive's safety management features for monitoring driving habits and providing real-time alerts for unsafe behavior. They appreciate the AI dashcams and diagnostic tools for identifying and addressing safety issues. Reviewers find the system useful for compliance with DOT regulations and for training purposes. They say it helps in documenting incidents and improving driver performance, although some feel the alerts can be overly sensitive. Of the 72 Motive users who gave detailed accounts of their use of Safety Management, 83% rated this feature as important or highly important.
All Motive features
Features rating:
Motive alternatives
Motive pricing
Value for money rating:
Starting from
No pricing info
User opinions about Motive price and value
Value for money rating:
To see what individual users think of Motive's price and value, check out the review snippets below.
Alissa P.
agent
Alissa P.
agent
Motive integrations (65)
Integrations rated by users
We looked at 1,687 user reviews to identify which products are mentioned as Motive integrations and how users feel about them.
Integration rating: 4.6 (28)
“It shows that the vehicle is where it's supposed to be.”
“Awesome tool to have”
Mordechai G.
Director of Transportation
Integration rating: 5.0 (5)
“Fleetio does not/ has limited Telematic capabilities and having Samsara provides the Telematics that we need.”
Christian M.
Warehouse Admin Assistant
Integration rating: 3.7 (3)
“tracking for customers”
Brooke H.
Dispatch
Other top integrations
Motive customer support
What do users say about Motive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Motive customer support.
A significant portion of users highlight Motive's 24/7 customer support as responsive, knowledgeable, and easy to reach by phone or email.
Widespread user sentiment praises the professionalism and patience of support agents, who resolve issues quickly and efficiently.
Broad user base appreciates that support is available for onboarding, technical issues, and compliance, with minimal wait times.
A limited number of users report slow response times, language barriers, and difficulty reaching knowledgeable or helpful support staff.
Support options
Training options
To see what individual users say about Motive's customer support, check out the review snippets below.
“Customer service is phenomenal. If there is a problem, they get it sorted out immediately without any hassles.”
David Y.
Driver
“The app is pretty easy for the most part but if you ever have a question customer service is top notch, they always answer when I call, no long wait times, very nice and knowledgeable representatives.”
Jacqueline W.
Admin/Owner
“The only Con from me for Motive was it is very hard to get ahold of a live customer service agent.”
ROBERT M.
DOT Safety and Compliance manager
Motive FAQs
Motive is a cloud-based software that serves businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. It features AI-enabled tools to prevent accidents, reduce risks, and provide detailed insights into vehicles, equipment, and spending. The driver safety module uses advanced AI to detect risky driving behaviors, enabling proactive driver coaching. The fleet management module offers insights into vehicle health and utilization, driving efficiency and automating workflows. Its equipment monitoring feature minimizes downtime and theft, while the spend management module provides a complete view of fleet spending to uncover savings.
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