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Motive Logo

Cloud-based fleet management and GPS tracking platform

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Motive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Motive overview

Based on 1687 verified user reviews

What is Motive?

Motive is a trucking program offering key features such as trip logs, mileage tracking, driver management, real-time monitoring, GPS, and safety management, among others.

Who uses Motive?

By industry, Motive reviewers are most commonly professionals in transportation/trucking/railroad (79%). The most frequent use case for Motive cited by reviewers is trucking (61% of reviewers).

What do users say about Motive pricing?

Some users say Motive offers affordable pricing and good value, especially for small businesses, and they appreciate the lack of hidden fees. However, many reviewers report high costs, rigid contracts, unexpected charges, and poor billing transparency.

Starting price

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Pros & Cons

Truck Management

Security and Access Control

Driver Log Management

Pricing

Contract Management

Unreliable vehicle connectivity

Motive’s user interface

Ease of use rating:

Motive pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(102)
3-4(451)
5(1,134)

What do users say about Motive?

Motive is a trucking program offering key features such as trip logs, mileage tracking, driver management, real-time monitoring, GPS, and safety management, among others.

Select to learn more


Who uses Motive?

Based on 1,687 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Transportation/Trucking/Railroad
Construction
Accounting
Logistics and Supply Chain
Others

Use cases

Fleet Management
Trucking
GPS Tracking
Logbook
Safety Management

Motive's key features

GetApp's analysis of 474 verified user reviews collected between July 2021 and October 2024 identifies Motive's most critical features and summarizes user sentiment about those features.

Trip logs

Reviewers appreciate Motive's trip logs for their precision and ability to simplify IFTA tax calculations. They find the logs valuable for maintaining driver compliance with hours of service and for auditing purposes. Users report that the logs help monitor and correct errors, although some mention issues with connectivity and accuracy. They say the logs are user-friendly for both drivers and managers, but note occasional problems with manual overrides and odometer readings. Of the 128 Motive users who gave detailed accounts of their use of Trip Logs, 97% rated this feature as important or highly important.


Mileage tracking

Users find Motive's mileage tracking feature extremely helpful for IFTA reporting, noting its accuracy in tracking miles traveled in each state. They appreciate the convenience of automatic odometer readings and the ability to generate detailed reports. Reviewers indicate that this aspect saves time and reduces the need for manual calculations. However, some mention occasional inconsistencies and the need for a fleet package to access IFTA reports. Of the 138 Motive users who gave detailed accounts of their use of Mileage Tracking, 89% rated this feature as important or highly important.

See related user reviews

“biggest con is we run a lot of new york state toll roads and on ifta reports print out they do not break down toll miles vs regular road miles, just gives a total for the state.”
PB

Peter B.

administrator

“You can see total mileage by date and period.”
JR

Jack R.

Accounting Specialist

“Having the mileage available for reports, being able to track where the truck is at in bad cell phone areas and access to logs to save is invaluable to me.”
HN

Heidi N.

Owner


GPS

Reviewers highlight Motive's GPS capabilities for providing real-time location tracking of trucks, which aids in dispatching and emergency response. They find it useful for updating customers on delivery times and ensuring driver safety. Users report occasional signal loss in poor cell areas but appreciate the system's quick recovery. They say the GPS data is generally accurate, though some note minor delays and inaccuracies in city locations. Of the 81 Motive users who gave detailed accounts of their use of GPS, 89% rated this feature as important or highly important.


Real-Time monitoring

Users value Motive's real-time monitoring for its ability to track vehicle location, speed, and driver behavior. They find it beneficial for dispatching, customer updates, and safety management. Reviewers appreciate the alerts for unsafe driving practices and the ability to set geo-fences. They indicate that this aspect helps in planning and responding to issues promptly. Some users, however, feel that the monitoring can be overly intrusive. Of the 71 Motive users who gave detailed accounts of their use of Real-Time Monitoring, 89% rated this feature as important or highly important.


Driver management

Reviewers appreciate Motive's driver management capabilities for monitoring hours of service and driving performance. They find the real-time alerts for violations and unsafe behavior helpful for maintaining compliance and improving safety. Users report that the system aids in scheduling and managing driver shifts efficiently. They say it also supports driver accountability and performance reviews, though some mention issues with connectivity affecting accuracy. Of the 66 Motive users who gave detailed accounts of their use of Driver Management, 88% rated this feature as important or highly important.

See related user reviews

“solid fleet management system that helps us manage drivers, maintain compliance, and track vehicles”
AP

Alissa P.

agent

“so drivers still have to manually keep a written record of toll miles. If you look at their faq page there it says they do but you have to go thru each trip, for each truck, each day.”
PB

Peter B.

administrator

“Also, when in heavy traffic, I always back up or slow down to allow for space between myself & traffic in front of me yet I'll get a reminder to not follow so close.”
EN

Elizabeth N.

General foreman

“Embracing it introduced us to an undeniable competitive edge marked with greater efficiency, reduced cost and improved safety of our drivers .”
TA

Terri A.

Logistics and Distribution Operations Coordinator


Safety management

Users highlight Motive's safety management features for monitoring driving habits and providing real-time alerts for unsafe behavior. They appreciate the AI dashcams and diagnostic tools for identifying and addressing safety issues. Reviewers find the system useful for compliance with DOT regulations and for training purposes. They say it helps in documenting incidents and improving driver performance, although some feel the alerts can be overly sensitive. Of the 72 Motive users who gave detailed accounts of their use of Safety Management, 83% rated this feature as important or highly important.


All Motive features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Ad hoc reporting
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Asset tracking
Audit management
Audit trail
Automated scheduling
Billing & invoicing
Budget tracking
Carrier management
Compliance management
Cost tracking
Customer portal
Customizable fields
Customizable forms
Customizable reports
Data import/export
Data visualization
Delivery tracking
Dispatch management
Document management
Driver eta
Driver Logs
Electronic signature
Email alerts
Employee management
Equipment maintenance
Equipment management
Equipment tracking
Expense tracking
File storage
Fleet management
For aec industry
For Drivers
For freight operations
Forms management
For oil & gas
Fuel Cost Management
Fuel management
Fuel tracking
Geofencing
Geographic maps
Geolocation
Heatmaps
Historical reporting
IFTA reporting
Incident reporting
Inspection management
Inventory management
Invoice management
Job costing
Live driver tracking
Load optimization
Location tracking
Logistics management
Maintenance management
Maintenance scheduling
Mobile access
Mobile alerts
Mobile app
Mobile signature capture
Mobile time tracking
Monitoring
Multi-Location
Performance metrics
Predictive analytics
Preventive maintenance
Progress tracking
Purchase order management
QuickBooks integration
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Records management
Reminders
Repair tracking
Reporting/Analytics
Reporting & statistics
Resource management
Risk assessment
Role-Based permissions
Route history
Route Management
Route optimization
Routing
Scheduling
Search/Filter
Service history
Shipment tracking
SMS messaging
Spend analysis
Status tracking
Technician management
Territory management
Third-Party integrations
Time tracking
Transportation management
Vehicle information
Vehicle management
Vehicle tracking
Violation tracking
Warehouse management
Workflow management
Work order management

Motive alternatives

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Motive pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Motive price and value

Value for money rating:

To see what individual users think of Motive's price and value, check out the review snippets below.

“Having ELD logs, GPS tracking, safety alerts, and driver data all in the same dashboard makes it easier to manage drivers and stay compliant.”
AP

Alissa P.

agent

“solid fleet management system that helps us manage drivers, maintain compliance, and track vehicles”
AP

Alissa P.

agent

Motive integrations (65)

Integrations rated by users

We looked at 1,687 user reviews to identify which products are mentioned as Motive integrations and how users feel about them.

Integration rating: 4.6 (28)

It shows that the vehicle is where it's supposed to be.

Awesome tool to have

MG

Mordechai G.

Director of Transportation

1/2
Fleetio logo
Fleetio

Integration rating: 5.0 (5)

Fleetio does not/ has limited Telematic capabilities and having Samsara provides the Telematics that we need.

CM

Christian M.

Warehouse Admin Assistant

FourKites logo
FourKites

Integration rating: 3.7 (3)

tracking for customers

BH

Brooke H.

Dispatch

Motive customer support

What do users say about Motive customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Motive customer support.

A significant portion of users highlight Motive's 24/7 customer support as responsive, knowledgeable, and easy to reach by phone or email.

Widespread user sentiment praises the professionalism and patience of support agents, who resolve issues quickly and efficiently.

Broad user base appreciates that support is available for onboarding, technical issues, and compliance, with minimal wait times.

A limited number of users report slow response times, language barriers, and difficulty reaching knowledgeable or helpful support staff.

Support options

Email/help desk
Faqs/forum
24/7 (live rep)
Phone support
Knowledge base
Chat

Training options

Documentation
Videos
Webinars
Live online
In person

To see what individual users say about Motive's customer support, check out the review snippets below.

“Customer service is phenomenal. If there is a problem, they get it sorted out immediately without any hassles.”

DY

David Y.

Driver

“The app is pretty easy for the most part but if you ever have a question customer service is top notch, they always answer when I call, no long wait times, very nice and knowledgeable representatives.”

JW

Jacqueline W.

Admin/Owner

“The only Con from me for Motive was it is very hard to get ahold of a live customer service agent.”

RM

ROBERT M.

DOT Safety and Compliance manager

Motive FAQs

Q. What is Motive used for?

Motive is a cloud-based software that serves businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. It features AI-enabled tools to prevent accidents, reduce risks, and provide detailed insights into vehicles, equipment, and spending. The driver safety module uses advanced AI to detect risky driving behaviors, enabling proactive driver coaching. The fleet management module offers insights into vehicle health and utilization, driving efficiency and automating workflows. Its equipment monitoring feature minimizes downtime and theft, while the spend management module provides a complete view of fleet spending to uncover savings.

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