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LogMeIn Rescue Logo

Remote support for helpdesks, call centers and organizations

Table of Contents

LogMeIn Rescue - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

LogMeIn Rescue overview

Based on 163 verified user reviews

What is LogMeIn Rescue?

By industry, LogMeIn Rescue reviewers are most commonly professionals in information technology and services (21%). The most frequent use case cited is remote support (88% of reviewers).

What do users say about LogMeIn Rescue pricing?

Reviewers appreciate the robust functionality and reliability, and some users report feeling satisfied with the value when advanced features are essential. However, reviewers indicate the price is significantly higher than competitors, and some users say cheaper or free alternatives exist.

Starting price

149flat rate /
per month

LogMeIn Rescue’s user interface

Ease of use rating:

LogMeIn Rescue pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(51)
5(111)

What do users say about LogMeIn Rescue?

By industry, LogMeIn Rescue reviewers are most commonly professionals in information technology and services (21%). The most frequent use case cited is remote support (88% of reviewers).

Select to learn more


Who uses LogMeIn Rescue?

Based on 163 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Financial Services
Government Administration
Others

Use cases

Remote Support
Help Desk
Remote Work
Remote Desktop
Screen Sharing

LogMeIn Rescue's key features

Most critical features, based on insights from LogMeIn Rescue users:

Session transfer
Chat/Messaging
Access controls/permissions
File sharing
Collaboration tools
Unattended access
Diagnostic tools
Session recording
Reporting/Analytics

All LogMeIn Rescue features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Escalation
Annotations
API
Asset tracking
Automated routing
Availability management
Blended call center
Call logging
Call recording
Campaign management
Change management
Chat/Messaging
Collaboration tools
Computer telephony integration
Configuration management
Contract/License management
CRM
Customizable branding
Desktop/Browser sharing
Diagnostic tools
Electronic signature
Email management
Employee activity monitoring
File sharing
File transfer
Inbound call center
Incident management
Interaction tracking
IVR
Live chat
Meeting management
Mobile screen sharing
Multi-Channel communication
Multi-Participant screen sharing
Predictive dialer
Presenter control management
Problem management
Project management
Queue management
Real-Time chat
Real-time consumer-facing chat
Real time screen sharing
Release management
Remote access/control
Remote support
Reporting/Analytics
Screen capture
Screen mirroring
Screen recording
Screen sharing
Self service portal
Session recording
Session transfer
Softphone
Surveys & feedback
Targeted/Locked screen sharing
Task management
Third-Party integrations
Time zone tracking
Troubleshooting
Unattended access
Video chat
Video conferencing
Video support

LogMeIn Rescue alternatives

LogMeIn Rescue logo

Starting from

149

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamViewer ONE logo

Starting from

24.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Assist logo

Starting from

480

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnyDesk logo

Starting from

22.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

LogMeIn Rescue pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Remote Device Support

149

Per month

Features included:

  • Windows & Mac Remote Control
  • Unattended access
  • In Session Diagnostics
  • Agent Collaboration
  • Scripting
  • Remote Support
  • Customization & Branding
  • Administration and Reporting
  • Mobile Support
  • Security and Compliance
  • Artificial Intelligence

Rescue Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Remote Support
  • Customization & Branding
  • Administration and Reporting
  • Mobile Support
  • Security and Compliance
  • Artificial Intelligence
  • Dedicated Technical Support Team
  • 24/7 Priority Care
  • White Glove Onboarding
  • VIP Support Portal
  • Committed Support SLAs

User opinions about LogMeIn Rescue price and value

Value for money rating:

Of 21 reviews that provide robust commentary on LogMeIn Rescue's price and value, mention it in a positive light.

Reviewers appreciate the robust functionality and reliability of LogMeIn Rescue, saying it delivers peace of mind and quality service. Some users report that the software is worth the expense for organizations that can afford it, and they feel satisfied with the value when advanced features are essential. However, reviewers indicate that the price is significantly higher than many competitors, with some users saying the cost is prohibitive for small businesses or individuals. Some reviewers feel that there are cheaper or even free alternatives offering similar capabilities, and they wish for more flexible or affordable pricing options.

, and

LogMeIn Rescue integrations (11)

Integrations rated by users

We looked at 163 user reviews to identify which products are mentioned as LogMeIn Rescue integrations and how users feel about them.

Integration rating: 5.0 (1)

LogMeIn Rescue support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Videos

LogMeIn Rescue FAQs

Q. What is LogMeIn Rescue used for?

A remote support tool built for one man helpdesks to the world's largest support organizations and everyone in between. Helping you provide technical support to your employees, your customers, or both, with a solution which is fast, reliable, flexible, and easy to use. LogMeIn Rescue by GoTo gives you a tool to seamlessly support customer request - not matter what they are or where the originate from without needing to use pre-installed software or being on the same network. Rescue solves problems more quickly, accurately and conveniently for a better customer and agent experience.

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