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Top Rated Call Center Workforce Management Software with Free trial - Page 2

Last updated: November 2026

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43 software options

BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

Broadvoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

Read more about BroadVoice Cloud PBX

Users also considered
CxEngage logo

Video, audio & web conferencing platform

Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

Read more about CxEngage

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Imperva Sonar logo

Unified cybersecurity platform for IT professionals

Imperva Sonar is a unified cybersecurity platform that provides fully integrated protection for applications and databases against emerging, automated, and insider attacks. It can be used to protect critical databases, applications, websites, and, APIs.
The Imperva Sonar platform includes behavioral analysis, threat prevention, data governance, cloud discovery, bot management, plus other types of protective technology.

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Servetel logo

Communication management solution

Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

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Salesforce Platform logo

Develop enterprise & customer-facing apps

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

Read more about Salesforce Platform

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Freshcaller logo

Modern Phone System for customer support & sales

Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without...

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered
NiCE CXone logo

Cloud-based contact center software

NICE Workforce Management (WFM) Suite offers the most advanced AI-based workforce management tool to plan and staff across all digital channels. WFM uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and the best candidates during the hiring process.

Read more about NiCE CXone

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

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JustCall logo

Cloud-based AI communication platform for sales teams

Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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Nectar Desk logo

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

Read more about Nectar Desk

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3C Plus logo
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Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Erlangly logo
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Self-hosted workforce tools for contact centers

Erlangly is a self-hosted workforce management solution designed for call centers, contact centres, and business process outsourcing operations. The software provides forecasting capabilities, Erlang C staffing calculations, automated scheduling with labour law compliance for ten countries, and live adherence monitoring that integrates directly with automatic call distributors including Genesys Cloud, NICE CXone, Five9, Amazon Connect, Zoom Contact Center, and Twilio Flex.

Read more about Erlangly

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IntraManager Work logo
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Centralized platform for managing contact centers

IntraManager Work is an all-in-one platform designed for contact center management, combining HR functions, shift planning, and reporting capabilities. The system features intelligent shift scheduling that automates administrative tasks while providing real-time economic insights through integrated dashboards. It includes employee development tools with testing features and a mobile app that keeps staff connected to workplace updates and schedules even when away from the office.

Read more about IntraManager Work

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DCDial logo
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Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Solvice logo
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The best solutions for Decision Automation.

Solvice building blocks make it easy to integrate optimization technology into any application.

Read more about Solvice

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