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Online Conversation Intelligence Software

Last updated: February 2026

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37 software options

Ringover logo

Ringover

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Gong.io logo

Revenue intelligence technology for sales teams

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Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

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Fireflies logo

Conversation analysis & notes taking solution for meetings

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Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

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HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

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HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

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Convin logo

3X your contact center performance with Convin.

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Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

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Apollo.io logo

Find ideal prospects and convert them into customers.

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End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Outreach logo

Cloud-based sales execution platform for businesses

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Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

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CallRail logo

Call Tracking & Analytics

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CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads.

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Ebsta logo

Customer engagement platform with Chrome extensions

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Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

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Convirza logo

Call optimization and tracking solution

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Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

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Salesken logo

AI-based conversational intelligence tool for sales reps

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Salesken is a sales enablement software that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline client interactions through various communication channels. Marketers can determine customers’ intent and qualify prospects according to received insights.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Outdoo logo

Revenue Intelligence & Sales Coaching Platform

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Outdoo (formerly MeetRecord) is a Revenue Intelligence & Sales Coaching platform that helps sales teams boost performance through AI-powered coaching & roleplay. From faster onboarding to sharper call readiness, Outdoo enables reps to practice, get instant feedback, & consistently close more deals.

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Eric.ai logo

AI-enabled software for managing meeting notes

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Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

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Invoca logo

AI-Powered Call Tracking & Conversation Intelligence

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Invoca is the leading provider of AI-powered conversation intelligence, helping the world’s top brands get full attribution for every phone lead and AI-powered insight for every conversation so they can win more customers for less money.

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Aviso logo

Sales forecasting and data analysis

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Aviso is a sales forecasting and analytics software designed for medium and large enterprises looking for total revenue intelligence across all key sales functions. It uses algorithms and data science to provide both predictive sales forecasts and historical trend analysis.

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Outfindo logo

Guided selling and Product data enrichment technology

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Outfindo is an AI technology company specializing in guided selling and product data enrichment. The solutions are driven by profound insights into how customers discover and choose products that meet their needs and expectations.

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Allego logo

Modern Revenue Enablement Platform

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Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Gryphon ONE logo

Intelligent Contact Compliance

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The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

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Jiminny logo

Cloud-based revenue and conversation intelligence platform

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Jiminny is a conversation intelligence software that helps the sales team manage revenue through enhanced conversation analysis.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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