Box Reviews

Box

Secure Content and File Sharing. Free Cloud Storage.

4.26/5 (2,677 reviews)

Mary Butler

Easy file sharing from desk, laptop, phone...

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component." 1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document. 2. As an HR professional I find Box to be a great tool for collaborating with hiring managers. I set up a system for resume sorting that allows hiring managers to see just those resumes selected for their review, and allows the manager to move the candidates ahead in the hiring process, or not, as desired. I can then take action based on their actions in Box. It's very efficient. As a small business we do not need expensive, extensive stand-alone software for applicant tracking. Box allows us to record our decision making process 3. Largely intuitive, but in case you need a bit of help, the webinars and how-to videos are very easy to follow. 4. I can access, read and send documents from my phone. Very helpful for those moments at the beach when you realize you forgot to send a document to your boss. It's happened.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Joseric Montemayor

Box for personal or office digital storage

Used daily for 6-12 months
Reviewed 2018-08-10
Review Source: Capterra

Box continues to amaze and survive given the steep competition out there. Its main selling point for us is the boost in confidence as regards its super security features and data loss prevention.There are many things to love about Box. For one, its Business plans come with unlimited storage! We started out with Free just to try it, then moved to Starter then Business (as we needed more than 10 users on board). It's worth it esp for small to medium-sized businesses looking for a secure place for storage with tons of extra features for both admin and security. The 5GB upload is enough for the big multimedia and other iso/archive files we have. For our admin, the integration with our Active Directory saved us from having to require our users to create/maintain an extra account (user/password) for Box. We are also proud to announce to our team about its security features like SSL, encryption, and even two-factor authentication for the meticulous. Although​ we haven't had the need for the DLP (Data Loss Prevention) that Box advertises, we are happy that this is part of our subscription and gives a little extra boost of confidence with our files. The corporate logo can also be incorporated into the platform to make it personalized according to your company's branding scheme. Box also offers a ton of possible integrations. So far what we use are integrations with Google Suite (e.g., docs), Salesforce (CRM), and MS Office 365. This makes it easy for users​ to create content is our usual platforms and then easily save and manage them in Box.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Bob Flynn

Solid enterprise tool with surprising productivity and innovation gains

Used daily for 2+ years
Reviewed 2017-01-01
Review Source: Capterra

I run Box for over 100K users in a large university. Box is built for the enterprise. It has very solid security, good user management and an extremely small support footprint. There are consumer tools that might beat Box on some individual features, but cannot hold a candle to Box when held up to the needs and realities of a large enterprise. Box is platform and vendor agnostic. It has solid mobile apps and 3rd party integrations. The API is strong and improving all the time. Box can be the content layer for both internal and externally-facing applications. We signed on to Box to bring our IP back in from consumer tools. It has largely accomplished that but it has additional surprising results. We've seen some very creative innovations in research collaboration, teaching and administration. The productivity gains have been far greater than expected. Box is a bit of a paradigm shift for users. Those who never ventured into consumer cloud tools such as Dropbox need to learn about basic cloud concepts of where their data is backed up. IT professionals need to get their heads around Box's permission model as well as deal with the loss of direct user management and support. Having said that, the overall support footprint is startling low. We average 5 technical tickets a week on Box for over 100K users. Most of our support time is on training and consulting to help users get the most out of the tools Box provides. The bottom line is that Box has proven to be very solid and flexible. Our users have really taken it and run with it. Strong security. Data ownership model. Flexibility of collaboration and sharing options. Platform and vendor agnostic. Good administrative controls. Reasonably good reporting. Reasonably good APIs. Ease of use for end users. It's been great watching the creativity and innovation of the users. They've found ways to do things with Box we never imagined when we signed on.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Eugene Jesel

Box - a secure, collaborative platform for all connected users

Used daily for 2+ years
Reviewed 2016-08-23
Review Source: Capterra

I've been been a Box customer for about four years. During that time we've gone from a limited POC to a large scale international rollout. We've found Box to be very responsive both from a support standpoint and in terms of listening to their customers regarding features and needs. The primary reason we initially chose Box was because of the outstanding security framework which was at the core of the initial offering and continues to be a key focus for Box. The management and governance features allowed us to roll it out to a geographically diverse group of employees with the assurance that their data would be secure and would remain secure. Our initial need was to centrally replicate data from an international location. Based on the success of that POC, we've been able to replicate that success in a number of international locations and delay or eliminate the need for physical systems and storage that had previously been a part of our technology deployment. Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy. Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff. Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Nikitah Imani

Box

Used daily for 1-2 years
Reviewed 2018-08-06
Review Source: Capterra

All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Bryan Fortriede

I use Box for department and personal document storage through manual uploads, emails, and syncing.

Used daily for 2+ years
Reviewed 2018-05-04
Review Source: Capterra

With this product, I can securely save and store my documents. They can be accessed from anywhere. I can share them with colleagues and setup folders with access for multiple users. Through our reporting software, I can easily email documents to Box folders to be uploaded.I like the versatility for uploading and downloading files. Files can be uploaded by dragging them into the folder in a web browser. You can also allow them to be uploaded through email. When this is activated, a unique email address is created. Any attachments in emails sent to that address are uploaded to that folder. We use our reporting software to send reports to these folders. Within this folder, uniquely named documents can replace existing ones or be added in addition to the original. Files can also be uploaded through synced folders. I use this to store all of my work documents. Any file in this folder is synced with the online folder. The Box files can easily be accessed from any web browser or through the mobile app. Ours is placed behind our firewall. With the mobile app, you can also create offline versions of documents for easy access without internet access. Downloading can be completed easily though the app or online. Individual files can be downloaded one at a time or en mass as a zip file.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Lucas Bruch

Enabling mobility, collaboration, and delivering that securely.

Used daily for 2+ years
Reviewed 2016-07-29
Review Source: Capterra

There are many services if you are looking for a place to dump data. But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more. At my company we have been able to leverage many of these features to meet specific needs of our end users that we would not have been able to easily meet with our existing resources or traditional platforms. We have been able to really leverage the platform to enable our users to gather data all over the world on almost any platform and then have staff anywhere else in the world act on that data. This has increased our response time tremendously over traditional platforms like email and FTP. Box can really be a tool in your tool chest that can solve many problems.The features I have found to be most helpful over other cloud storage platforms are: 1) Collaboration just not that it exists, but it is easy and user friendly. Allowing data that is necessary to be worked on to be brought to the surface 2) Security focus on compliance, encryption, enterprise grade management 3) 3rd Party Integrations allowing for Box to truly be a platform to be used with other software. 4) Mobile apps, very strong and easy to use

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Box

Secure Content and File Sharing. Free Cloud Storage.

Scott S. Daniel

What the cloud pros use...

Used daily for 2+ years
Reviewed 2016-11-22
Review Source: GetApp

Box is the best of breed cloud system in the EFSS (Gartner) space. The natural progression from startup to unicorn company is: 1. Google Drive (max free space) but applications are worthless for Accountants, 2. OneDrive (comes with O365 but doesn't play well with others like NetSuite and SFDC) and need a SharePoint site managed/integrated to get real value 3. Dropbox (great customer features but doesn't play well with others and lacks unlimited storage) 4. Box --best of breed but not the cheapest1. Enterprise Edition with unlimited storage plan costs roughly $35/month. For a mature organization spending a large amount on servers/admins for those servers, this is very affordable. 2. Ability to model sharing between departments is priceless. Literally changes the way an organization behaves with information sharing if configured properly (silo killer). 3. Customer service is second to none. 4. Native integration with other cloud apps that charge additional fees for storage quotas. This includes NetSuite, SFDC and Workfront and many more. 5. MetaSearch on Enterprise allows granular searching. Every time someone has ever used a single word is indexed -- INSIDE the documents stored.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Anonymous

Box in Easy to Use Efficient File Storage Software

Used daily for 1-2 years
Reviewed 2018-07-16
Review Source: Capterra

Box is used by everybody in the company for a very easy to use file storage system. The company is 100+ employees in the construction industry. We store each project in its own specific folder with everything related in this. This makes my life easier by being able to pull up blueprints or files from any device I am on. I work out of 4 different locations and so local storage would not be possible for this. Box is easily integrated onto your desktop for localized access on the computer. Anytime you make a change from your computer it will update the files in the cloud. We have over 20 people that access the files for the project and we are able to assign roles to anybody accessing the files. Some might be only able to open the files and other we can allow editing of the documents. Share large files is as simple as right-clicking and copying a link for the file location. You do not need to go through the web portal in order to share folders or documents. Box is probably one of the best enterprise level cloud storage solutions for a business.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Vin Campbell

A very viable cloud platform

Used daily for 2+ years
Reviewed 2018-11-15
Review Source: Capterra

I use Box heavily to share folders with clients, and to store/transfer files from outside locations to my local desktops. I've been with the company since the beginning and the platform has proven entirely stable for my business needs.First off - let me say that I was a very early adopter of the Box platform, and I was grandfathered in with 25GB free storage. That said, I am not on a paid plan which is why I didn't comment on the pricing. I can say that the pricing is on par with the rest of the industry. I will also stick to commenting on the free version - which lacks some of the paid features. The Box Drive sync client works very well. I have seamless access to my files on all of my devices. I am able to share files and folders with ease. It is a very stable cloud platform in my opinion. As for the paid options - I believe that they work as advertised, and I've watched the platform evolve and mature over time to be a competitive with the other providers. Some of their partnerships are better by far than the others.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Anonymous

Box has been an amazing tool for us to use as a way to share files across teams and with partners.

Used daily for 2+ years
Reviewed 2018-01-22
Review Source: Capterra

We managed to get more information out to other staff members who were unable to access the old Physical File Server that was located in one specific office. The level of collaboration between teams and offices has increased immensely since the implementation. Our adoption rate and daily usage are some of the highest, compared to some of our other tools.The security structure is great and very flexible. You can create various structures for all sorts of use cases. The integrations are also great. With so many partners from Microsoft to Google, we are able to create new ways to stitch our software together. Shoutout to HelloFax for being awesome! Box Notes has been amazing as well. Everyone has users using GDocs, even if you're not officially using it in your organization. This has effectively replaced at least the Document component. We have a group of users that cannot get enough of Box Notes. The new UI plus the training materials are great. Way better than most other competitors. As is the support. They are happy to help in any way possible. We've been recommending Box to other non-profits as a great solution to replacing the outdated File Server.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Anonymous

File Sharing Tool - one of the top options

Used daily for 2+ years
Reviewed 2018-12-06
Review Source: Capterra

We use box on a daily basis for our records retention and file sharing. We are able to individually control access down to individual folders which is extremely important when it comes to logical access control. Box prides itself on its encryption of files and offers multi-factor authentication.The file sharing capabilities. I love the fact that there is a Box sync solution that can be utilized which allows individuals to seamlessly work on documents as they would from their desktop, without having to be within a web browser or something equivalent. Saving the files is simple, and depending on the file size and internet speed, the syncing of files is pretty quick. If multiple people are working on the same file, a duplicate version will be created. If a file is accidentally deleted, there is a window where you can restore the file - no more lost files!

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Box

Secure Content and File Sharing. Free Cloud Storage.

Victor Blake

Best cloud / file storage

Used daily for 2+ years
Reviewed 2018-05-07
Review Source: GetApp

I'ved used Box, dropbox, OneDrive, and many other cloud based file storage systems for many years. Box is -- hands down -- the best application for three big reasons. The first is that Box has many built in features for SSO, management, archiving, search, and integrations that are very well suited to large scale enterprise implementations to replace client/server file systems. The second is that Box has amazing integrations (pre-built). Some of my favorites are email based notifications and submit (drop in) files via email. Not that I used them for email itself, but they are great to build automation with. The third is Box's API which is super easy to use.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Jeff Harwick

Box.com solves for many enterprise problems

Used daily for 1-2 years
Reviewed 2016-07-18
Review Source: Capterra

As an Enterprise account administrator for around 6k users, I'm continually impressed with the pace and quality of improvements as well as the huge feature set Box already has. Box provides much more than simple file sharing, it also allows for automation and integration with existing workflows, the creation of new and more efficient processes, and the replacement of several dissimilar products we were using. The Box web app and the Box Sync/Box Edit software are intuitive and easy for the new user to pick up quickly. For more experienced users, workflows can be designed and used to increase the efficiency and decrease the problems associated with file servers and other file sharing services. The Box API provides those who are inclined to develop applications a standard, with well documented features and flexibility that securely allow access to content and metadata.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Joseph Vigilante

Box has streamlined our business !! Great file sharing and collaboration software.

Used daily for 2+ years
Reviewed 2018-06-29
Review Source: Capterra

Since it's very easy to manage the files s stored on Box through their web interface, I am able to concentrate on other projects in the office. In addition, it has taken the burden off our email server as we no longer need to email large files and only send the link to those files or folders via email. Security and Ease of use !! Every file you store with Box is encrypted using AES 256-bit encryption. In addition, the Box user interface makes it easy to share out and collaborate folders with specific permissions. You can easily see which collaborator (customer) has opened a specific file by running a report. Reliable file sharing....We have given all our field technicians access to a wealth of information that would normally have been emailed to them upon request and they are able to access Box directly from their tablets to access this info. This has streamlined our business and has made it easy for us to collaborate our reports with others. We have tried other file sharing sites and Box has worked perfectly for our needs.

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Box

Secure Content and File Sharing. Free Cloud Storage.

SARAH HANCOCK

Daily tasks made easy!

Used daily for 1-2 years
Reviewed 2017-10-03
Review Source: Capterra

Quick communication between departments that allow for expedited patient care. The software is easy to use and functions quickly. This software is HIPPA compliant, which allows for a safe environment for us to deal with patient records. I love how simple this software is to use. I had to begin using it as a new employee having never seen it before. It only took a few days before I felt like an experienced user. We deal with healthcare patients, and privacy and security are our top priority. This sofware provides a safe networking environment where we can discuss patient information in a HIPPA compliant way. I use Box for everything, and I have never had it crash. The information I need to access is always available. We frequently use the @ feature to signal when another person is mentioned in a task or comment, this allows for quick communication between departments that are sates away. The task feature allows you to set a "due date" which is extremely helpful when we are dealing with time sensitive issues.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Stephanie Cammuso

Great file storage for desktop, with a few hiccups

Used daily for 2+ years
Reviewed 2018-11-28
Review Source: Capterra

We use Box every day within our organization to back up and sync all of our work files. We also use Box to send large files and folders to clients with the private sharing functionThe web interface for Box is great. Very easy to use and navigate. Managing files from the Android/iOS apps is also very well put together. One of the small features we like the most is the automatic file version numbering when overwriting an existing file on your Box. It's a nice touch that keeps track of how many revisions we've done on any specific file/design. Overall, the download/upload speeds are great, and web application is also fantastic, and the pricing is competitive for the industry.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Brett Stone

Reliable collaboration in the Cloud

Used daily for 2+ years
Reviewed 2018-03-13
Review Source: Software Advice

I'm a fan! So the pros outweigh the cons, and Box seems to always be active working toward improving their product. I've implemented Box Business/Enterprise for three companies, and users definitely benefited from the collaborative system, even when using only the base features.The Box platform works, and does what it says it will do. Live online training is especially helpful for bringing on new users, and there are numerous pre-recorded tutorials and white papers. No excuses for users to not understand how the platform works. System is flexible for businesses needing to meet international security, medical compliance, etc.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Roberto Vazquez

Box does what you expect it to do, but not the best option out there.

Used daily for 2+ years
Reviewed 2018-08-26
Review Source: Software Advice

If you have a business and security is a concern, then Box will be a very good choice. So you better ask yourself the following questions: Is security important to you? It's very important to understand how your users will be working in order to decide if Box is going to be the best option to you.Box is one of the most popular tools in Content Management solutions on the cloud. What makes Box one of the biggest? Definitely Security is Box's strength. Additionally I really like the cross - functional team work capability. Overall, a pretty good tool if you want your documents to be synchronized at work, being able to collaborate with your team work and be sure that all your documents are safe.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Jason Hill

Best File Storage/Sharing Utility That Integrates with Canvas

Used daily for 1-2 years
Reviewed 2017-10-20
Review Source: Capterra

Integration with Canvas is a huge benefit. Box's security is probably the best for its intended use. Box is also very simple to use. I love how the sync tool just works seamlessly in the background.I love its integration with Canvas. It is the best file sharing/storage service that integrates with Canvas. We have Google Drive and Microsoft OneDrive integrated with our instance of Canvas as all, and Box stands head and shoulders above those. The security is top-notch and the ease of use is great. Users can access their box content through their Canvas profile page. Teachers can enable Box use at the course level, and share Box content directly in an assignment or information page. The Box preview window is amazing as well. It allows you to preview pretty much any file type. It also has a new Microsoft Office plugin that allows you to work on a file locally on your machine and save it directly to your Box account without storing the file on your machine and syncing it.

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Box

Secure Content and File Sharing. Free Cloud Storage.

george wilson

very good, but only if you pay.

Used weekly for 6-12 months
Reviewed 2018-11-29
Review Source: Capterra

I only occupied a few months ago box and the experience has been very pleasant. Before I used dropbox and I liked it a lot, but box I find it more neat, more formal and I like that. The functions and the operation in general is quite similar in the basics, I upload files, I share the files, I can create different sessions so that more people can access a certain folder, and other functions. So until now I have been able to work very well with BOX and the whole process has been very simple.1.- There are a variety of options to choose from according to your needs. You can choose a personal account or a company account. 2.- Within the personal account you have the possibility to create a free account. This account has 10GB of space in the cloud, which is enough space to store thousands of documents, songs, photos and much more. 3.- the prices of the different accounts are quite good and they are within the market price. 4.- The work environment is simple and neat, which gives the impression of being very neat and clean. 5.- You can share your files easily through the link generated by box. You can also configure if this link will be for public or private use. 6.- The speed of upload and download of larger files (over 50mb) is quite fast, although it also depends on the connection you use.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Daniel Mario Muharay Dujisin

Good tool for storage

Used daily for 2+ years
Reviewed 2018-12-06
Review Source: Capterra

The tools are there, but you need to plan ahead and structure things properly or it can become a nightmare. For example,I helped implement this at a friends company and it's better to do some research on how to do things before implementing and use a very defined structure and groups for permissions. It's a good way to have a centralized storage for small companies, in general it has a good interface and functionality.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Leslie Mills

Truly unlimited storage for our company with great file-sharing features

Used daily for 1-2 years
Reviewed 2018-04-10
Review Source: Capterra

More storage, saved money, AND improved ability to share files and work collaboratively with a remote team. We switched to Box from an older competitor when we realized we could get truly unlimited storage for a lower price than we were paying for a mid-level option at another competitor. When I actually got in the weeds of working with it, I was blown away by how much more feature-rich it was too. First of all, the design and user-interface is really very simple and visually appealing. But Box really shines when you're doing a lot of collaborative work and file-sharing. The tagging and notes features are very well designed, and being able to easily see all past versions of any file is really helpful.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Malcolm Spears

Bеst Cоntеnt аnd fіlеs shаrіng рlаtfоrm fоr yоur busіnеss

Used daily for 6-12 months
Reviewed 2019-01-01
Review Source: GetApp

I lіkе thе vеrsаtіlіty fоr uрlоаdіng аnd dоwnlоаdіng fіlеs. Fіlеs саn bе uрlоаdеd by drаggіng thеm іntо thе fоldеr іn а wеb brоwsеr. Yоu саn аlsо аllоw thеm tо bе uрlоаdеd thrоugh еmаіl. Whеn thіs іs асtіvаtеd, а unіquе еmаіl аddrеss іs сrеаtеd. Any аttасhmеnts іn еmаіls sеnt tо thаt аddrеss аrе uрlоаdеd tо thаt fоldеr. Wе usе оur rероrtіng sоftwаrе tо sеnd rероrts tо thеsе fоldеrs. Wіthіn thіs fоldеr, unіquеly nаmеd dосumеnts саn rерlасе еxіstіng оnеs оr bе аddеd іn аddіtіоn tо thе оrіgіnаl. Fіlеs саn аlsо bе uрlоаdеd thrоugh synсеd fоldеrs. I usе thіs tо stоrе аll оf my wоrk dосumеnts. Any fіlе іn thіs fоldеr іs synсеd wіth thе оnlіnе fоldеr. Thе Bоx fіlеs саn еаsіly bе ассеssеd frоm аny wеb brоwsеr оr thrоugh thе mоbіlе арр. Ours іs рlасеd bеhіnd оur fіrеwаll. Wіth thе mоbіlе арр, yоu саn аlsо сrеаtе оfflіnе vеrsіоns оf dосumеnts fоr еаsy ассеss wіthоut іntеrnеt ассеss. Dоwnlоаdіng саn bе соmрlеtеd еаsіly thоugh thе арр оr оnlіnе. Indіvіduаl fіlеs саn bе dоwnlоаdеd оnе аt а tіmе оr еn mаss аs а zір fіlе.

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Box

Secure Content and File Sharing. Free Cloud Storage.

Anonymous

Great file-sharing and collaboration tool.

Used daily for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

Good all-around file sharing and collaboration tool. The Microsoft plugins allow you to edit a file either on your desktop or in Microsoft Online (though it breaks our formatting sometimes, so be careful!). Share links are easy to generate, even for users who don't have access to the company Box folders. Keep in mind that an administrator should be in charge of keeping the files in Box manageable and organized as well, as it can get out of control with tens or hundreds of people adding and organizing files.

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Box

Secure Content and File Sharing. Free Cloud Storage.