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Ideawake Pricing, Features, Reviews and Alternatives

Ideawake product overview

What is Ideawake?

Ideawake is an idea management software that aims to help organizations to collect, evaluate, and implement ideas from employees, customers, and partners. With features including challenge creation, participation control, automated email invitations and notifications, crowd voting, gamification, real-time chat, custom scorecard creation, incentive programs, analytics, and more, Ideawake enables businesses to empower and engage employees by allowing them to contribute towards company goals.

Key benefits of using Ideawake

  • Create challenges and invite participants, either within the company or external customers or partners, to gather ideas and suggestions based on the challenge criteria.

  • Generate customized scorecards to score ideas based on custom evaluation criteria based on business goals. Scorecards can be used to compare the potential of different ideas.

  • Benefit from collaboration tools such as real-time chat, file sharing, crowd voting, and assigned user groups, and work together to find the best innovations for business growth.

  • Incentivize participation with gamification tools such as points systems and leaderboards, and reward successful participants with cash or non-monetary prizes such as gift cards.

  • Gain business insights using the Ideawake analytics dashboard which provides graphical reports on things such as employee engagement, current business innovation health, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Phone Support

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Ideawake pricing information

    Value for money

    4.7

    /5

    22

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Ideawake features

    Functionality

    4.6

    /5

    22

    Total features

    46

    2 categories

    Most valued features by users

    Collaboration Tools
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    Document Storage
    API
    Activity Dashboard
    Commenting/Notes

    Functionality contenders

    Ideawake users reviews

    Overall Rating

    4.8

    /5

    22

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.33/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    2

    1

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Map-out your innovative ideas and make it happen

    Reviewed 3 years ago

    Great!

    Pros

    Crowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion.

    Cons

    Maybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Using Ideawake for our Process Improvement Team

    Reviewed 2 months ago

    Ideawake has proved very worthy in my company's use case(s), we have found this platform as a large upgrade to our previous systems, most of which relied on multiple Microsoft products. As this software continues to grow and expand to allow for further functionality, integrating the platform into more of our departments seems inevitable.

    Pros

    ◉ This software can be customized to fit each community's specific needs ◉ The software is very intuitive and easy to understand ◉ The development team is quick and effective when asks arrive from end users ◉ Staff is incredibly friendly and helpful in reaching desires of customers ◉ Integrating to this system from an older system is aided by helpful tools to move existing data to this platform

    Cons

    ◉ Some features are still in development ◉ Some users may find the software difficult to navigate once receiving Admin access

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Excellent customer service, very responsive team, intuitive product

    Reviewed 4 years ago

    Increased engagement, idea generation, innovation.

    Pros

    The ideas that we gathered have been an excellent starting point for a variety of projects and initiatives. The Ideawake platform allowed us to put a finger on the pulse of our organization in a way that would have taken a significant amount of time and effort in the past. We had a solid participation rate with very little training required.

    Cons

    We had a few instances where the software functions did not work properly and this impacted our ability to engage with users on their ideas. The Ideawake team did their best to quickly resolve the issues and were very responsive. However, some testing in advance of rolling out changes would be helpful.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Idea Crowdsourcing and Management Capability

    Reviewed 2 months ago

    Overall, a great solution for idea crowdsourcing and management. The Ideawake team is extremely supportive and has made incremental improvements to the platform based on feedback.

    Pros

    1. User-friendly interface and social features make idea crowdsourcing through Ideawake an engaging and almost effortless experience. 2. Workflow setup feature was intuitive and allowed for customized management of our innovation pipeline 3. Responsive and dedicated support team

    Cons

    1. There is room for improvement in the range of options available for providing feedback to participants, which is currently limited to email notification. 2. The ability to conduct deep-dive analytics for a pool of ideas post-evaluation within the platform is lacking. Improvement in this domain would save time and enhance decision making capacity.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy way to crowdsource and evaluate ideas from busy people

    Reviewed 2 years ago

    When I was evaluating the options, one thing that stood out with Ideawake was the people. It's a big enough company to deliver top-notch software and customer service but small enough to know team members by name. Because Ideawake is nimble, our rep was able to customize the software to fit one especially complex idea challenge. They listen, respond quickly and value their customers.

    Pros

    It's easy for idea challenge participants to access the site through single sign-on, contribute ideas and interact with others by leaving comments or upvoting other people's ideas. One "complaint" we got from an early challenge was that it was so easy, people thought there had to be something wrong. Another huge benefit is its accessibility outside the network. Health care workers don't have extra time to use networked computers, so Ideawake makes it easy to engage with them on the smartphones, tablets or any computer.

    Cons

    The current version is a bit tricky to set up challenges, but the Ideawake team is very accessible and hugely helpful, so we lean on them for back-end help. Once an idea challenge launches, we can typically troubleshoot most issues. I have seen a demo of the next platform, which will make it easier for administrators, so this shouldn't be as much of an issue.

    Ideawake FAQs and common questions

    Q. What type of pricing plans does Ideawake offer?

    Ideawake has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Ideawake?

    Ideawake has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Ideawake support?

    Ideawake supports the following languages:
    English, German, Italian, Portuguese, Portuguese, Portuguese, Spanish


    Q. Does Ideawake support mobile devices?

    Ideawake supports the following devices:
    Android, iPad, iPhone


    Q. Does Ideawake offer an API?

    Yes, Ideawake has an API available for use.


    Q. What other apps does Ideawake integrate with?

    Ideawake integrates with the following applications:
    Microsoft SharePoint, GitHub, Microsoft Outlook, Jira, Zapier, Gmail, OneDrive, Google Workspace, Slack, Microsoft 365, Microsoft Excel


    Q. What level of support does Ideawake offer?

    Ideawake offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

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