Ideawake Pricing, Features, Reviews & Comparison of Alternatives

Ideawake

Capture and Transform Ideas into Measurable Impact

4.87/5 (15 reviews)

Ideawake overview

What is Ideawake?

Ideawake is an idea management software that aims to help organizations to collect, evaluate, and implement ideas from employees, customers, and partners. With features including challenge creation, participation control, automated email invitations and notifications, crowd voting, gamification, real-time chat, custom scorecard creation, incentive programs, analytics, and more, Ideawake enables businesses to empower and engage employees by allowing them to contribute towards company goals.

In order to aid organizations in collecting actionable ideas, Ideawake allows businesses to create challenges to outline specific goals and collect targeted ideas from employees, customers, and suppliers in areas identified for innovation. Invitations can be open or closed to gather input from the public or limit invites to internal team members, and participation in each specific topic can be limited to department, customer list, or supplier type. Invited participants can submit their ideas via the Ideawake platform following the challenge guidelines, and submitted ideas can be refined by other collaborators using feedback commenting, real-time chat, crowd voting, and assigned group analysis.

Gamification and incentive programs can be used to encourage participation with points for submitting ideas and cash or non-monetary prizes for winning entries. Once ideas have been collected, Ideawake aids businesses in deciding on effective entries by comparing ideas based on value, ROI, cost, and more, creating review groups and polls to gather crowd opinions, and creating customizable scorecards to evaluate based on important organizational criteria. Reports and analytics are provided to help businesses understand the impact of each idea, as well as give insight into employee engagement, innovation health, and more.
ideawake.com

Pricing

Starting from
$850/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Czech, Dutch, French and 10 other languages, German, Irish, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian
Ideawake screenshot: The dashboard provides analytics to understand engagement and innovation healthIdeawake Idea ManagementIdeawake screenshot: Ideas can be collaborated on with discussions, file upload, voting, and moreIdeawake screenshot: Team members can work together to evaluate ideas based on business goals and processesIdeawake screenshot: Participants can post their ideas in response to challenges, and view other responsesIdeawake screenshot: When a challenge is uploaded users can create specific user groups and invite members via email Ideawake screenshot: Managers can incentivize participants using gamification tools such as leaderboards and prizes

Ideawake reviews

Excellent
14

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  4.5
  4.7
Ron Elius Santos

Map-out your innovative ideas and make it happen

Used daily for 1-2 years
Reviewed 2019-07-22
Review Source: Capterra

Great!

Pros
Crowdsourcing within your organization has never been so problematic before thanks to Ideawake, its gamification helps a lot and it boosts contributors’ motivation to validate their ideas. Innovation is an important part of any organization especially in the B2B Marketing and Advertising Industry where constant ideas need to be materialized so that innovation is in constant motion.

Cons
Maybe because of its great features, some contributors will think out-of-this-world ideas not out-of-this-box ideas hindering efficient gamification but we can handle it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Darcy Lorenzon

Our work with Idewake

Used weekly for 6-12 months
Reviewed 2019-05-01
Review Source: Capterra

Overall experience is exceptional. They are eager to update the platform and make improvements throughout the work. It's been a joy to work with them.

Pros
Software is very intuitive. We appreciated the ability to track and manage the ideas as they came through the system. Evaluation and collaboration was easily achieved via the software. The up-voting was a big hit.

Cons
We are very pleased with the software. Our only challenge related more to the sheer number of ideas that were submitted by our employees, and the innovation team's need to further categorize and analyze the ideas. An in-depth analysis of the ideas is limited within the platform due to the way the ideas are captured (at an aggregate view, you can only see limited information on the ideas, i.e., title only. This required us to export the ideas into excel and then toggle between the spreadsheet, the platform and post it notes to further refine the ideas).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Oliver Wilkinson

Excellent customer service, very responsive team, intuitive product

Used daily for 6-12 months
Reviewed 2018-05-31
Review Source: Capterra

Increased engagement, idea generation, innovation.

Pros
The ideas that we gathered have been an excellent starting point for a variety of projects and initiatives. The Ideawake platform allowed us to put a finger on the pulse of our organization in a way that would have taken a significant amount of time and effort in the past. We had a solid participation rate with very little training required.

Cons
We had a few instances where the software functions did not work properly and this impacted our ability to engage with users on their ideas. The Ideawake team did their best to quickly resolve the issues and were very responsive. However, some testing in advance of rolling out changes would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Erin Allen

Great Experience for Just Starting Out

Used occasionally for 6-12 months
Reviewed 2019-04-30
Review Source: Capterra

The customer support in helping prepare us for our first innovation challenge was extremely helpful.

Pros
The tool has been incredibly easy to use. We didn't do any training for our first innovation challenge and yet we exceeded our usage goals. When we had a question on something the team was quick to help answer them. Also enjoyed the flexibility in setting up our own unique workflow for ideas to go through. Its more than a tool, there is also a process and best practices we got to take advantage of.

Cons
Nothing with the software or the process. Its more on our end with how we integrate systems. We rushed ourselves a bit to get our first challenge out there. If I had it to do over, I would have taken more time with tool setup and prep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Ideawake Gathers Your Ideas Together in One System

Used monthly for 1-2 years
Reviewed 2018-10-28
Review Source: Capterra

Pros
Whenever we have meetings with the creative and technical departments, we are always brainstorming about ideas. I call it the meeting with the greatest minds because I’m always learning something new. It keeps me motivated to work better. Ideawake is an amazing application that allows you to put this ideas into good use. We compile them together and see which ones we can apply to our work. We also use it for the outside consumers because they are the ones who can provide helpful advice. Their added features are project management, tracking and status developments. Such a useful software for everyone.

Cons
Haven’t encountered any problems so far, but I heard from my co-workers that they were not too happy with the customer service department because they had to wait for a long time to receive their reply for a certain issue. Other than that, a perfect 10.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ideawake pricing

Starting from
$850/month
Pricing options
Free trial
Subscription
View Pricing Plans

Incremental plan: $850/month for 100 users (plus $50/month for every 100 extra users) and $500 for setup and training.

Disruptive plan: $1,500/month for 500 users (plus $50/month for every 100 extra users) and $1,000 for setup and training.

Transformational plan: contact Ideawake for a custom, scalable enterprise plan.

Ideawake features

API
Access Control
Activity Dashboard
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Projections
Reporting & Statistics
Workflow Management

Activity Tracking (137 other apps)
Automatic Notifications (185 other apps)
Customizable Branding (168 other apps)
Document Management (195 other apps)
Document Storage (219 other apps)
Drag & Drop Interface (175 other apps)
File Management (139 other apps)
Permission Management (193 other apps)
Search Functionality (258 other apps)
Third Party Integration (219 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Ideawake

Key features of Ideawake

  • Access control
  • Activity monitoring
  • Chat
  • Chat functionality
  • Collaboration tools
  • Collaborative workspace
  • Discussion board
  • Electronic submission
  • Email invitations & reminders
  • Email notifications
  • Employee portal
  • Employee self service
  • Engagement analytics
  • Evaluation workflow
  • Feedback collection
  • Gamification
  • Idea management
  • Incentive programs
  • Instant messaging
  • PCI DSS compliance
  • Prioritizing
  • Real time updates
  • Reporting & statistics
  • Resource allocation
  • Sarbanes-Oxley compliance
  • Scorecard management
  • Scorecarding
  • Single sign on
  • Survey management
  • Visual analytics
  • Workflow management
View All Features

Benefits

Create challenges and invite participants, either within the company or external customers or partners, to gather ideas and suggestions based on the challenge criteria.

Generate customized scorecards to score ideas based on custom evaluation criteria based on business goals. Scorecards can be used to compare the potential of different ideas.

Benefit from collaboration tools such as real-time chat, file sharing, crowd voting, and assigned user groups, and work together to find the best innovations for business growth.

Incentivize participation with gamification tools such as points systems and leaderboards, and reward successful participants with cash or non-monetary prizes such as gift cards.

Gain business insights using the Ideawake analytics dashboard which provides graphical reports on things such as employee engagement, current business innovation health, and more.