Instant Messaging & Chat Software with Real Time Updates

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Zoho Desk   

1,549
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

LiveAgent   

678
Great customer service starts with better help desk software
Great customer service starts with better IM & Chat software! Read more about LiveAgent

Salesforce Service Cloud   

434
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

BirdEye   

238
Online reputation management
Answer questions, schedule appointments, collect reviews, run promotions. All from one dashboard, on your computer or smartphone. All your messages come into one inbox where you can respond directly. It’s quicker and easier than checking your email: messaging is consumer’s 1st choice. Read more about BirdEye
Online reputation management
Answer questions, schedule appointments, collect reviews, run promotions. All from one dashboard, on your computer or smartphone. All your messages come into one inbox where you can respond directly. It’s quicker and easier than checking your email: messaging is consumer’s 1st choice. Read more about BirdEye

Bitrix24   

332
Free collaboration, communication & management tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24
Free collaboration, communication & management tool suite
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history. Read more about Bitrix24

Slack  

14,630
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

Zendesk  

2,045
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Glip  

154
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip

talkspirit  

53
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit
Enterprise social networking & communication platform
Both an Enterprise Social Network and a chat, talkspirit simplify communication, strengthen cohesion, and boost collaboration within organizations. Read more about talkspirit

Beekeeper  

57
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper
A mobile-first communication app for non-desktop employees
Peer to peer secure chat messenger. Work better together with secure and organized communication channels to message any employee in real time. Read more about Beekeeper

G Suite  

7,420
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite
Collaboration app suite for teams
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data. Read more about G Suite

Microsoft Teams  

7,235
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams
Chat-based workspace in Office 365
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Read more about Microsoft Teams

Workplace by Facebook  

412
Secure enterprise social networking & communication platform
Workplace by Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging. Read more about Workplace by Facebook
Secure enterprise social networking & communication platform
Workplace by Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging. Read more about Workplace by Facebook

HipChat  

455
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat
Team communication built for business.
Use HipChat's private group chat, video chat, and instant messaging features to connect team members & clients in any location, at any time, from any device. Read more about HipChat

Taskworld  

206
Collaborative project management with built-in chat
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more. Read more about Taskworld
Collaborative project management with built-in chat
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more. Read more about Taskworld

eXo Platform  

106
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform
Enterprise digital collaboration software
Improve team collaboration and exchange information fast and conveniently through instant messaging. Read more about eXo Platform

Drift  

91
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift

Stride  

85
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride
Group messaging, collaboration, and video meetings for teams
Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms. Read more about Stride

Azendoo  

60
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo
Collaborative task management platform
Azendoo is a collaborative task management application which helps teams organize & track work, as well as simplify project management, document sharing, work tracking & more. Azendoo is integrated with Google Drive, Evernote, DropBox, Box & Onedrive, allowing users to share any type of document… Read more about Azendoo

Deskpro  

26
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

JivoChat  

19
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat

Velaro  

3
Enterprise live chat software
Velaro is a enterprise live chat solution designed to provide organizations with the tools to optimize sales and customer service productivity. Read more about Velaro
Enterprise live chat software
Velaro is a enterprise live chat solution designed to provide organizations with the tools to optimize sales and customer service productivity. Read more about Velaro

Adsoup Sales  

3
The ultimate unified inbox for inbound sales
Adsoup, the ultimate unified inbox, combining your Facebook page messaging, line, live chat, email, whats app, twitter DM and more into a single dashboard. Read more about Adsoup Sales
The ultimate unified inbox for inbound sales
Adsoup, the ultimate unified inbox, combining your Facebook page messaging, line, live chat, email, whats app, twitter DM and more into a single dashboard. Read more about Adsoup Sales

Bolste  

3
Collaboration tool for small business teams
Bolste is an all-in-one digital work hub and collaboration tool for small business teams. With tools including business messaging, file sharing, workspaces, video, live documents, tasks, and much more, Bolste aims to help small teams enhance productivity and communications internally and externally… Read more about Bolste
Collaboration tool for small business teams
Bolste is an all-in-one digital work hub and collaboration tool for small business teams. With tools including business messaging, file sharing, workspaces, video, live documents, tasks, and much more, Bolste aims to help small teams enhance productivity and communications internally and externally… Read more about Bolste

Comapi  

1
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
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