Best Knowledge Management Software for Small Business

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174 apps

Bloomfire   

201
Knowledge sharing & insights platform
Bloomfire is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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Knowledge sharing & insights platform
Bloomfire is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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Bold360   

26
AI-powered customer engagement platform
Bold360 is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support. Learn more
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AI-powered customer engagement platform
Bold360 is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support. Learn more
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Guru   

52
Organize company information. Access it anywhere.
Guru is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base. Learn more
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Organize company information. Access it anywhere.
Guru is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base. Learn more
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Wix Answers   

22
The only platform with all support channels in one place.
Wix Answers is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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The only platform with all support channels in one place.
Wix Answers is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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USU Knowledge Center   

13
Knowledge Management Platform for Customer Service
USU Knowledge Center is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep). Learn more
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Knowledge Management Platform for Customer Service
USU Knowledge Center is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep). Learn more
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Shelf   

64
96 pts
Knowledge Automation for Your Remote Workforce
Shelf is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Shelf

96 pts
Knowledge Automation for Your Remote Workforce
Shelf is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Stack Overflow for Teams   

54
Cloud-based collaborative knowledge management software
Stack Overflow for Teams is available for Small Business and offers the following support options: Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, Chat. Learn more
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Cloud-based collaborative knowledge management software
Stack Overflow for Teams is available for Small Business and offers the following support options: Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, Chat. Learn more
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livepro   

155
95 pts
Knowledge management system
livepro is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support. Learn more
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Knowledge management system
livepro is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support. Learn more
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SABIO   

19
Knowledge management platform
SABIO is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat. Learn more
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Knowledge management platform
SABIO is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat. Learn more
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Alloy Navigator   

47
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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OneBar   

0
AI-enabled knowledge base builder for Slack teams
OneBar is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum. Learn more
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AI-enabled knowledge base builder for Slack teams
OneBar is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum. Learn more
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Confluence   

1,797
Create, organize, and discuss work with your team
Confluence is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep). Learn more
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Create, organize, and discuss work with your team
Confluence is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep). Learn more
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Yext   

99
One search platform. Limitless search solutions.
Yext is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep). Learn more
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One search platform. Limitless search solutions.
Yext is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep). Learn more
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elevio   

27
Self-service support & customer education platform
elevio is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Self-service support & customer education platform
elevio is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Document360   

34
88 pts
#1 Rated Knowledge base software
Document360 is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
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#1 Rated Knowledge base software
Document360 is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
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Onna   

4
Real-time Discovery Search
Onna is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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Real-time Discovery Search
Onna is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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Thought Industries   

68
Powering the Business of Learning
Thought Industries is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep). Learn more
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Powering the Business of Learning
Thought Industries is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep). Learn more
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HelpCrunch   

171
91 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk. Learn more
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk. Learn more
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Elium   

15
Make company knowledge available and actionable at all times
Elium is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Make company knowledge available and actionable at all times
Elium is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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HappyFox Help Desk   

83
Helpdesk, customer support software
HappyFox Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep). Learn more
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Helpdesk, customer support software
HappyFox Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep). Learn more
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NanoNotion   

0
Idea & knowledge management platform
NanoNotion is available for Small Business and offers the following support options: Email/Help Desk, Phone Support. Learn more
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Idea & knowledge management platform
NanoNotion is available for Small Business and offers the following support options: Email/Help Desk, Phone Support. Learn more
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Caspio   

132
Build online database applications without coding.
Caspio is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Build online database applications without coding.
Caspio is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Docsie   

17
Create amazing online help docs that your customers love
Docsie is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat. Learn more
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Create amazing online help docs that your customers love
Docsie is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat. Learn more
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Slab   

33
93 pts
Slab is a knowledge hub for the modern workplace.
Slab is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Slab

93 pts
Slab is a knowledge hub for the modern workplace.
Slab is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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inSided   

7
Leading Community Platform for Customer Success & Support
inSided is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base. Learn more
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Leading Community Platform for Customer Success & Support
inSided is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support, Knowledge Base. Learn more
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