getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Small business

Last updated: September 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

155 software options

TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

visit website
TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

Read more about TextExpander

Users also considered
The Generator logo
(0)

A simple and interactive course builder

visit website
Powerful and easy-to-use course builder. Leverage existing content and add your own company-specific workflows and processes. Courses are interactive, will run on any LMS, and can be easily translated to any language.

Read more about The Generator

Users also considered
Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

Read more about Zendesk Suite

Users also considered
LessonBridge logo

A database for storing and searching for lessons learned

visit website
The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices.

Read more about LessonBridge

Users also considered
Slack logo

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Guru logo

Cloud-based governed knowledge platform for enterprises

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Flowlu logo

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

Read more about Flowlu

Users also considered
GoLinks logo

GoLinks are intuitive short links, shared by teams.

learn more
GoLinks, known as go links, golinks, go/links, or go-links, are intuitive, easy-to-remember short links, shared by teams. It is the best way to access and share information within companies; saving teams time every day by getting them to their resources instantly.

Read more about GoLinks

Users also considered
Notion logo

Project and task management tool

learn more
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Clinked logo

White-label Client Portal & Collaboration Software

learn more
Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

Read more about Clinked

Users also considered
HelpCrunch logo

Cloud-based customer communication platform for SMBs

learn more
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support.
Other Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Popups
- Mobile apps
- Chat Bot (coming soon).

Try HelpCrunch for free for 14 days!

Read more about HelpCrunch

Users also considered
Aha! logo

Platform for strategic product management

learn more
Aha! Knowledge is the central hub for product information. Create internal wikis and knowledge bases to share content. Draft docs with AI and 100+ templates. Plus, include diagrams within whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
LiveAgent logo

Cloud-based customer service platform for all sizes

learn more
LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

Read more about LiveAgent

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

learn more
Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

Read more about Connecteam

Users also considered
Waybook logo

Your team's single source of truth for how work gets done.

learn more
Turn tribal knowledge into structured content your whole team can find and use.

Read more about Waybook

Users also considered
Paperpile logo

Knowledge management software

learn more
Paperpile is a knowledge management software designed to help businesses synchronize the research library with multiple devices. Administrators can utilize the search functionality to find papers in real-time on a unified interface.

Read more about Paperpile

Users also considered
IT Glue logo

Track, find and know everything in under 30 seconds.

learn more
IT Glue is an intelligent Knowledge Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

Read more about IT Glue

Users also considered
Hiver logo

The agentic omnichannel customer service platform.

learn more
Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

Read more about Hiver

Users also considered
Gist logo

AI-enabled customer communication solution

learn more
Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.

Read more about Gist

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat.

Read more about Re:amaze

Users also considered
Malcolm! logo

At your service

learn more
Malcolm! is a no-code customer self service platform

Read more about Malcolm!

Users also considered
Fusebase logo

AI-native client portal and client collaboration platform.

learn more
FuseBase is the AI-native client portal and client collaboration platform for client-facing businesses and teams. Use FuseBase to improve delivery, increase client stickiness, and turn expertise into recurring revenue through branded client portals, secure workspaces, and AI-assisted operations.

Read more about Fusebase

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Read more about Cayzu

Users also considered
Obsidian logo

Cloud-based note-taking software

learn more
Obsidian is a cloud-based note-taking application that offers an interface to help users create, organize, and link notes. The solution is customizable, enabling teams to edit notes accordingly before publishing them online.

Read more about Obsidian

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

Read more about Freshservice

Users also considered