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Top Rated Team Communication Software with Chat/Messaging in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat/messaging allows instant communication, supports multimedia sharing, and enables real-time updates. It facilitates group discussions, maintains conversation history, and enhances collaboration through tagging and notifications, ensuring efficient and organized team communication. Our reviewers in team communication software rated this feature as highly important.

10 Best Team Communication Software with Chat/Messaging

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
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Google Workspace logo
4.7
(17.4K)
7
per user/per month
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Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
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Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
Telegram logo
4.7
(6.4K)
Empty state illustration for "No pricing info"

No pricing info

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Google Meet logo
4.5
(12K)
6
per user/per month
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WhatsApp logo
4.7
(16.2K)
Empty state illustration for "No pricing info"

No pricing info

learn more

See other top Team Communication products with chat/messaging

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Team Communication software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for chat/messaging, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Mobile Access4.4
Real-Time Chat4.5

User insights about the chat/messaging feature

Users report that Webex Suite's chat/messaging feature is useful for maintaining communication during video calls. They appreciate the ability to send messages to individuals or groups without disrupting the main presentation. Reviewers find it easy to use, secure, and helpful for sharing information and collaborating in high-stress environments.

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“Chat/Messaging has been fluid with Webex providing users to message without disturbing the whole session. It has been set aside on the right and can be hidden from the app interface to avoid any distractions. Important messages can give alert to the admin if important and critical messages are to be read.”
SA

Shamshad A.

Delivery Driver

“This is useful as 2 participants can chat while viewing the main speaker/ presenter. Also allows for questions without disrupting the presentation.”
MG

Mark G.

RN

Starting price
25per user /
per month
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Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Mobile Access4.6
Real-Time Chat4.6

User insights about the chat/messaging feature

Reviewers appreciate Google Workspace's chat/messaging for its ease of use and real-time communication. They highlight the ability to connect with colleagues, share files, and collaborate on documents. Users find it convenient for maintaining constant communication within teams, though some prefer other tools like Slack for more advanced features.
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“We chat all the time at work and having the ability to created spaces and groups is great. The new addition of custom Emojis was fantastic and a feature I missed from an old company that used Slack. I think for the price, you can't beat Google's chat functionality that's included with Workspace.”
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Scott N.

Special Projects Manager

“I use Google Chat for my day to day chatting with my team members and it is common source of communication for all.”
RR

Rishabh R.

Product Intern

Starting price
7per user /
per month
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Pros and Cons based on 17,470 verified reviews
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Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Mobile Access4.7
Real-Time Chat4.8

User insights about the chat/messaging feature

Reviewers appreciate Slack's chat/messaging capabilities for their immediacy and ease of use. They highlight the ability to communicate in real-time, both individually and in groups, with features like emojis, gifs, and thread responses. Users report that Slack's chat/messaging is essential for remote teams, offering seamless integration with other tools and maintaining organized, efficient communication.
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“We can instantly chat with everyone within our workspace. We can send a message make a quick video call or simply use the huddle feature to connect with coworkers. This is extremely helpful when we need an update or opinion on certain tasks. This feature helps save time to a great extent ”
Verified reviewer profile picture

Yashika A.

Analyst

“Chats can be kept neat and organized with the "thread" function. So it is easier for someone who visits the chat later not to miss out on any crucial messages. Also, the massages in chats can be pinned. This helps to highlight and draw attention to important messages on the chat. There is a wide range of fun stickers and emojis that are more expressive. We are having so much fun chatting on slack than on any other platform”
SW

Sithija W.

Online tutor

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Mobile Access4.4
Real-Time Chat4.7

User insights about the chat/messaging feature

Reviewers indicate that Microsoft Teams' chat/messaging is essential for quick, real-time communication within organizations. They appreciate the ability to share files, use emojis and gifs, and maintain organized conversations. Users find it helpful for staying connected with remote teams, though some note occasional issues with document sharing and chat search functionality.
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“We as messaging members of various teams all day and this platform allows us to easily do so with members across the entire national organization with ease. ”
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Benjamin S.

Manager Network Performance Analysis

“This is a primary feature of Teams because I used this ever day at work to talk to others in real time and also leave them messages. This improves my productivity by a significant amount.”
DM

Dhaval M.

Associate Electrical Engineer

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews
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Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Mobile Access4.4
Real-Time Chat4.4

User insights about the chat/messaging feature

Users report that Basecamp's chat/messaging, known as Ping, is useful for team communication. They appreciate the ability to chat in real-time, use emojis, and keep track of project-related conversations. Reviewers find it accessible and convenient for official conversations, though some prefer other tools like Slack for more advanced messaging features.
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“We can chat in real-time and emojis. Also, there is one new option that lets you select the ping and reply on the same.”
AH

Aksa H.

Recruitment Specialist

“The best part about Chat/Messaging in Basecamp is that everyone in the group can view the communications and respond accordingly. ”
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Michelle N.

Database Coordinator

Starting price
15per user /
per month
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Pros and Cons based on 14,406 verified reviews
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Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Mobile Access4.4
Real-Time Chat4.5

User insights about the chat/messaging feature

Users find GoTo Meeting's chat/messaging feature fast and easy to use. They appreciate the ability to share thoughts, ask questions, and communicate without interrupting the speaker. Reviewers highlight its usefulness for in-session communication and the ability to send messages privately or to the entire group.

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“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

“One of the features i use a lot i dont always have time to call so having the option to send a msg to get a quick responds is needed. ”
LP

Leanna P.

HVAC Dispatcher

Starting price
14per user /
per month
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Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Mobile Access4.6
Real-Time Chat4.6

User insights about the chat/messaging feature

Users appreciate Zoom Workplace's chat/messaging for its non-intrusive communication during meetings. They highlight the ability to send private or group messages, share links, and ask questions without interrupting the speaker. Reviewers find it smooth, efficient, and essential for maintaining engagement and collaboration during virtual meetings.
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“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
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Dharmendra A.

Manager Cyber Security

“There's a feature on Chat that I can send private message to anyone and it's really helpful because sometimes during meeting I really want to talk privately with one of my workmates.”
CF

Clarissa F.

Content Moderator

Starting price
14.99per user /
per month
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Pros and Cons based on 14,520 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Telegram logo
Reviews Sentiment
 
 
 
1-2(37)
3-4(1,798)
5(4,571)
Key Features
Mobile Access
Real-Time Chat4.7

User insights about the chat/messaging feature

Reviewers highlight Telegram's chat/messaging for its speed, security, and user-friendly interface. They appreciate features like end-to-end encryption, customizable backgrounds, and animated emojis. Users report that Telegram is effective for both personal and business communication, allowing for real-time messaging, large file sharing, and creating chat groups and channels.
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“The fact that I can customize my chat page and have all other amazing features with up-to-date stickers and emoji with fast on time delivery of chat and getting immediate response without hassle is topnotch ”
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Akanmu O.

Project supervisor

“Chat/messaging has a significant impact on the way people use Telegram. It has enabled users to communicate with each other quickly and easily, without the need to be in the same physical location. It has also allowed users to share images and videos, as well as create group chats where multiple people can communicate at once. This has made Telegram a popular platform for both personal and business communication, as it allows for a more efficient way to stay in touch with friends, family, and colleagues. ”
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Osmond E.

Data Analyst

Starting price
Empty state illustration for "No pricing info"

No pricing info

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Pros and Cons based on 6,406 verified reviews
Verified reviewer profile picture
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Effective team communication

Efficient file sharing

Reliable communication

High security messaging

Cross-device compatibility

Annoying notifications

Poor contact management

Lack of competitive advantage

User account issues

Messaging system flaws

See pros and cons details
Google Meet logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,649)
5(7,261)
Key Features
Mobile Access4.6
Real-Time Chat4.6

User insights about the chat/messaging feature

Reviewers indicate that Google Meet's chat/messaging feature enhances real-time communication during meetings. They appreciate the ability to ask questions, share links, and send private or group messages. Users find it helpful for increasing engagement and maintaining organization, though some note that messages are deleted when users leave the call.

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“Enables real-time communication: The Chat/Messaging feature in Google Meet allows me to communicate with other participants in real-time during virtual meetings. This feature makes it easier for me to ask questions, share links, and exchange ideas without interrupting the speaker or the flow of the conversation.Increases engagement: The Chat/Messaging feature in Google Meet increases engagement by providing an alternative communication channel for participants who may not feel comfortable speaking up in front of others. This feature encourages participation and helps to create a more inclusive meeting environment.Improves organization: The Chat/Messaging feature in Google Meet improves organization by allowing me to send messages privately to individual participants or to the entire group. This feature helps to keep discussions focused and prevents important messages from getting lost in the conversation.Facilitates follow-up: The Chat/Messaging feature in Google Meet facilitates follow-up by allowing me to save the chat history and review the discussion later. This feature makes it easier for me to follow-up on action items and review important details that were discussed during the meeting.Increases accessibility: The Chat/Messaging feature in Google Meet increases accessibility by providing an alternative communication channel for people with hearing or speech impairments. This feature ensures that everyone can participate in the conversation and have an equal oppo”
OG

Ochirsukh G.

Software Engineer Developer

“Chat and Messaging in Google Meet complement audio and video communication by offering a text based channel for real time discussions.”
SS

Sakshi S.

Web developer

Starting price
6per user /
per month
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Pros and Cons based on 12,075 verified reviews

Efficient colleague communication

Enhanced team collaboration

Seamless calendar integration

Reliable communication platform

Effective online learning tool

Frequent connection lag

Inconsistent audio-video quality

Basic messaging features

Limited file sharing capabilities

Poor video and audio quality

See pros and cons details
WhatsApp logo
Reviews Sentiment
 
 
 
1-2(114)
3-4(4,127)
5(12,051)
Key Features
Mobile Access4.8
Real-Time Chat4.8

User insights about the chat/messaging feature

Users find WhatsApp's chat/messaging feature fast, reliable, and user-friendly. They appreciate the real-time communication, end-to-end encryption, and the ability to send text, voice, and multimedia messages. Reviewers highlight the ease of use, the wide range of emojis and stickers, and the ability to communicate internationally at no cost, making it a popular choice for both personal and professional use.
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“WhatsApp chats are received as real-time as normal text messages and calls. With strong internet connection, there could almost be no delay. I also like the feature where you can tag contacts in your group chats. It's makes alerting a specific person easier. Another feature I like is I can backup my chat to iCloud. This is very useful especially for work conversations.”
KS

Kit S.

Resulter

“Chat/messaging is made easy and cheap with WhatsApp. Some countries do not have the option of unlimited messages or calls, so we use WhatsApp, which is totally free. The interface is user-friendly and sending/receiving messages is quick. You may also pin some of your contacts to the top of the chat lists to see them first. Another function that the chat/messaging offers is to add tags to messages to find them quickly. If you are using WhatsApp business, these tags may be sorted by color and they may be used for organization purposes. ”
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Emely M.

Compliance Associate

Starting price
Empty state illustration for "No pricing info"

No pricing info

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Pros and Cons based on 16,292 verified reviews
Verified reviewer profile picture

Facilitates family connections

Maintains personal connections

Cost-free communication

Effective communication tool

Enhances client interaction

Privacy and data issues

Frequent bugs and crashes

Slow connection issues

High data consumption

Limited file transfer capabilities

See pros and cons details

Other Top Rated Team Communication Software with Chat/Messaging in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
WhatsApp logo
Category Leaders

Real-time customer communications management software

learn more
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Read more about WhatsApp

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer's integrated communication tools facilitate seamless collaboration through messaging, VoIP, and video conferencing, even during remote sessions.

Read more about TeamViewer ONE

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a team communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Grammarly Business logo

Proofreader, plagiarism checker & tone detection solution

learn more
Grammarly Business helps enterprises generate grammatically correct content across email, web pages, social media posts, academic papers & more. AI technology and natural language processing help users improve content readability, word choice, and writing style via real-time suggestions.

Read more about Grammarly Business

Users also considered
Google Meet logo
Category Leaders

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

learn more
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Read more about Telegram

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Everything you need to collaborate better: live group chat, one-on-one people-centric chat, directory for work contacts, immediate updates with or without comments and likes, employee feedback surveys, suggestion box, live polls, sharing of videos, GIFs, documents, images and more.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is the collaboration and communication software for teams to do more together. Easily collaborate with your team in one place.

Read more about monday.com

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

learn more
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Keep everybody in your team on the same page to get work done faster.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Improve team communication with trusted remote collaboration software from Wrike. Brainstorm and make decisions in real-time, eliminate silos with fully visible workloads, and consolidate all project information in the one, shared workspace.

Read more about Wrike

Users also considered
7shifts logo

Employee engagement and scheduling solution

learn more
7shifts is a comprehensive team management platform designed specifically for the restaurant industry. The solution offers a suite of features to streamline operations and enhance efficiency across various restaurant types, from independent establishments to enterprise-level groups and franchises. The platform's scheduling capabilities allow managers to create schedules that align with the team's availability and the restaurant's staffing needs.

Read more about 7shifts

Users also considered
MeisterTask logo

Collaboration and task management software.

learn more
A simple and secure task, project, and work management software with AI-powered documentation features. Perfect for teams of any size.

Read more about MeisterTask

Users also considered
Homebase logo
Category Leaders

All-in-one platform to manage hourly team

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Message teams, share updates, and coordinate shifts all in one easy app designed for clear and fast communication.

Read more about Homebase

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered

Key features for Team Communication software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers appreciate mobile access for staying connected and participating in meetings, sharing files, and receiving notifications on the go. 91% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users value real-time chat for its instant communication capabilities, facilitating quick decision-making and efficient collaboration. 91% of reviewers rated this feature as important or highly important.
  • Meeting Management: Reviewers highlight meeting management for scheduling, organizing, and conducting meetings efficiently, with features like calendar integration and attendee control. 90% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the importance of access controls for managing user permissions, ensuring data security, and maintaining collaboration. 90% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users find calendar management useful for scheduling, reminders, and syncing events across teams, enhancing productivity and time management. 89% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers appreciate task management for creating, assigning, and tracking tasks, which helps in organizing work and meeting deadlines efficiently. 86% of reviewers rated this feature as important or highly important.