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Houzz Pro Logo
Houzz Pro

Business management software for contractors and architects

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(16)

Houzz Pro Reviews

Overall rating

4.4

/5

718

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.32/10

Reviews by rating

Pros and cons

Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
I have had a few spam encounters recently and the # of leads I receive has dropped.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
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718 reviews

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