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Acuity Scheduling Logo
Acuity Scheduling
4.8
(5.5K)

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Online appointment scheduling software and 24/7 assistant.

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(233)

Acuity Scheduling Pricing

Pricing overview

Value for money rating

4.7

/5

5.5K

Price starts from

16

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

A 7-day free trial is available, after which Squarespace is available for the following tiered prices:

Emerging Entrepreneur: $15/month (1 calendar, in one location)

Growing Business: $25/month (up to 6 calendars)

Powerhouse Player: $50/month (up to 36 calendars)

What users say

I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.

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Reviewers who mentioned pricing said:

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Stavros S.

Events Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling Is A Super Trifecta In The Appointment Scheduling Application Platform

Reviewed 3 years ago

My overall experience was outstanding. I cannot say anything negative about this platform as it really delivered all the bells and whistles that you want in an appointment scheduling application.

Pros

The top features for me were the ability to have a client make a "reservation, appointment, booking" that is dated more than 1 year from the current day. Many competitors have a restriction on future bookings which only allow you to make a booking within the next 365 days. In my industry, dealing with Weddings, future ability to make a reservation 2 or even 3 years from the current day is crucial....

Cons

The only cons are that even their top tier level plans which go for approximately $45/ month still do not come with phone support. While setting up your account is quite streamlined and simple. I still have a personal opinion on those applications that cost a specific amount per month should provide phone support. I would like to note that their email support was on point and did respond better than some other competitors I have used in the past.

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Jack H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic scheduling software with great customer assistance

Reviewed 4 years ago

I switched from Ovatu to Acuity just over a year ago. Both are fantastic bits of software but Acuity fits my business model better. The support I have received has been fantastic, also the walkthrough articles are clear and easy to follow if you want to set up integration with other software. The pricing for Acuity is great and I have been able to add users without a massive hike in price paid.

Pros

-Ease of use -Great support if needed -Reminder emails and texts not charged extra -Fantastic price compared to other scheduling software

Cons

Only a couple of minor points; -A better method of tracking where the customer is in a block of sessions. -Slightly easier to navigate customer profile page

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Melissa W.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent reliability and adaptability in scheduling

Reviewed 6 months ago

It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.

Pros

Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.

Cons

Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.

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Meg M.

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling has Changed Our Sales Process for the Better

Reviewed 2 years ago

My overall experience with Acuity Scheduling is a great one! It helps us to qualify potential sales leads, gets potential clients to go ahead and take action, and saves us significant time by avoiding the tedious back and forth of trying to schedule calls and meetings!

Pros

I love how many uses there are for Acuity Scheduling! We use it to qualify and schedule sales calls with potential clients as well as to schedule phone and Zoom calls with ongoing clients. It has been an invaluable resource and greatly increased our number of qualified leads!

Cons

There's not much to dislike about Acuity Scheduling. It can be a bit tedious to set up initially with a small learning curve, but once you are set up, the benefits and cost are more than worth it!

RS
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Ryan S.

Financial Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent product that will easily pay for itself if used regularly.

Reviewed 3 years ago

Acuity has made the process of scheduling so much easier and modern, especially for current clients and people I already have a great relationship with.

Pros

Having a scheduling software in general is such a game-changer for someone in sales who sets their own appointments. It's so easy for me to have a chat with someone, and if there is interest, I just send them my link to schedule an appointment and they do. It's also super easy to send out emails to prospective clients or existing clients about revisit appointments and include your personalized schedule...

Cons

I don't believe there is a way to see a detailed monthly or weekly calendar view in the mobile app. It only shows daily schedules. It would be nice to have monthly and weekly calendar views so you can easily see which days have (or don't have) appointments set yet. (this is easily accessible on a PC)

CC
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Christy C.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Scheduling Software Highly Recommend

Reviewed 2 years ago

It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.

Pros

I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting...

Cons

Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.

JR
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Jeff R.

Individual & Family Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Too much of my time spent trying to manage appointments

Reviewed 3 years ago

While many things can be done with the software they provide, it's not too often done easily or intuitively. Need help? Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price. I need something that works, works like my business works, and that can be used efficiently.

Pros

The software met my initial needs well and if you have a simple organization or your business model is completely in line with the way the developers think you should run your business, then this will be a good fit for you. The reminders by email and text have been extremely reliable and effective at keeping no-shows to a minimum. The admin interface is easy to read at the start of the day and some of the functionalities on the calendar admin page are very convenient.

Cons

Being able to figure out where to find settings on the admin side can often become an elaborate project. Coupons need to be managed in two different places, figuring out where to set your business hours can be a hunting trip through the menus, getting a new client "on board" with their own account to edit or cancel their own appointments has been a laborious task that is not at all intuitive. I came...

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Shawn O.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for new... but quickly outgrow

Reviewed 7 years ago

For the record, I really like Acuity Scheduler - and while the customer service is only during the week, for the cost/value makes it understandable of why that is, and honestly - its never been a problem to wait to hear from someone till Monday. I have been using it for our studio for the past year. Started from scratch with very little capital to open our doors, and Acuity made it possible to be in the 21st century and keeping our schedule clear, and concise.

Pros

If you're a small new business, you can not go wrong with Acuity Scheduler! It is easy to get started, book appointments, make gift certificates, add in discounts, connect it to apps such as Quickbooks, MailChimp, Constant Contact - and many others. If your a wellness worker, THIS IS the only low cost small business scheduler that offers HIPPA compliance! Our clients like the view of the site, intigration tools and SEO markers for web sites - its all there!

Cons

There are going to be problems with every program - but having a small studio that we share, it would be nice to see a wait list for clients when we are totally booked out. I needed a program that was HIPPA compliant - which is why I went with Acuity - but the forms are chunky and hard to manage. Clients don't like the way that they read - and I know that they are long - but acuity makes them seem...

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Dr. Jeanette D.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Acuity Scheduling is an economical choice for scheduling and collecting payment

Reviewed 3 months ago

Acuity Scheduling was an excellent great start and affordable option for online scheduling, billing collections, and basic SOAP notes. It was user-friendly and easy to setup. It also allowed for multiple users that could be set up as administrators or clinicians. I ultimately had to leave the platform for a more advanced EMR system; however, I definitely recommend them as a great place to start or if your needs are more simple.

Pros

Acuity Scheduling is very user-friendly and easy to setup. I liked being able to customize my account to my brand colors and logo. The online scheduling and billing features are easy for both clinician and client.

Cons

The SOAP note features are not as robust. This is to be expected since they are not technically an EMR. For basic SOAP notes, they do the job. For more advanced SOAP notes, these can be created within the platform and are not difficult to do.

CB
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Claire B.

Online Media, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Excellent Appointment Scheduling Solution

Reviewed 10 months ago

I have been using Acuity Scheduling for a few years now and it has been a great experience. It is easy to use and has all the features I need for my business. The customer service and support is excellent, so any problems I have can be quickly taken care of. The only downside is the cost, but it is worth it for the convenience and reliability.

Pros

Acuity Scheduling is an excellent appointment scheduling solution that is easy to use, intuitive, and reliable. It has a great range of features and integrations, making it perfect for businesses of all sizes. It also has excellent customer service and support, so any problems or questions can quickly be taken care of.

Cons

The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations. However, the cost is worth it for the convenience and reliability of the service.

KA
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Kacey A.

Real Estate, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Is it worth it?

Reviewed a year ago

Squarespace is a professional and user-friendly website-building platform that offers a range of features for creating and managing a website. The templates provided are modern and visually appealing, and the platform allows for a high degree of customization to meet the specific needs of each user.In addition to providing design and customization options, Squarespace also offers a variety of tools for managing a blog, online store, and booking system, making it a comprehensive solution for website management.The customer support team at Squarespace is responsive and helpful, able to assist with any questions or issues that may arise.Overall, Squarespace is an excellent choice for anyone creating a professional website with minimal technical expertise.

Pros

Easy to use: Squarespace has a user-friendly interface, making it easy for people with little to no technical skills to create a professional-looking website.Wide range of templates: Squarespace offers a wide range of templates that can be customized to fit your brand.Responsive design: Squarespace templates are designed to be responsive, meaning they automatically adjust to look good on any device, including smartphones and tablets.E-commerce capabilities: Squarespace offers built-in e-commerce capabilities, allowing you to easily sell products or services on your website.Good customer support: Squarespace provides 24/7 customer support through live chat, email, and phone.

Cons

Limited customization: While Squarespace templates are customizable to a certain extent, you may not have as much control over the design and layout of your website as you would with other platforms.Expensive: Squarespace plans can be more expensive than some other website builders, especially if you need to upgrade to a higher-tier plan to unlock certain features.Limited integrations: Squarespace has limited integrations with third-party tools and services, which may be a problem for some users.It's worth noting that Squarespace may not be the best choice for everyone. It's a good idea to carefully consider your needs and compare different website builders before making a decision.

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Nitin S.

Information Technology and Services, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Basic cloud based appointment scheduling app

Reviewed 2 years ago

I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

JK
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Josephine K.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best alternative to Mindbody

Reviewed 3 years ago

I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!

Pros

What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.

Cons

I wish there was a way that clients could carry positive and negative balances on their accounts.

ME
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Maggie E.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use for business and customers

Reviewed 4 years ago

Acuity is perfect for organising my 1-2-2 personal training sessions. It enables time to be blocked off before and/or after a session as well as multiple calendars which I can use for mobile and studio thereby having different booking settings for each. The reminder emails and text messages mean that customers are much more likely to let me know if they’re not attending and overall prevent any issues with people not turning up for their session. The customer service is excellent.

Pros

Quick and easy to add a booking from the business end as well as customer end. The pricing tiers enable one to choose the best option meaning there’s no paying out for features that aren’t required. I particularly like the fact it sends out a reminder text message to customers which you can customise as you when you want them to receive it. I also like the way I’m able to add the number of rooms available in my facility and it will automatically ensure that these are not overbooked no matter how many coaches I have on the system. For what it offers it is an excellent price.

Cons

I would prefer to use GoCardless as a payment processor and, as this is not an option, I use a different software for payments. The class booking could be better; again, I use a different system for this as I want to be able to add limits on to how far in advance a customer can book into a class and I want the class to show in my iCal regardless of whether someone is booked in or not, which at present it doesn’t.

MD
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Monica D.

Publishing, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easily Fits Into My Solo Biz

Reviewed 5 years ago

Once I set up my questionnaire and determined my schedule and link name, it really was good to go. I've shared it with a variety of potential clients with no complaints so far as to issues using it. I look forward to getting to know the tool even better so I can hopefully streamline things even more. I believe it will integrate nicely with a WP site - according to my designer - so all the more reason to stick with this one.

Pros

The best thing about Acuity to me is how easy it is to incorporate into my business process. I can easily update my daily schedule before I share the scheduling link with a potential client. I was able to create a questionnaire used within Acuity, and I can just add the link to my site for people to use when they are ready to schedule a meeting. Plus I can customize the link with my business name. And that's just using the free version. I will upgrade when it's time and I anticipate it being even better when I do.

Cons

Because I am not yet using this daily, I don't have any complaints about this tool as of yet. There are all kinds of little things I'm not even using yet and the price is right even to just try out the other features. What's not to like?

EH
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Eric H.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fairly Priced and Very Good Service with well-developed software | Acuity Scheduling.

Reviewed 7 years ago

How they won me over? Good Program AND Fast Service. Quick email replies with well-written explanations supported by a picture, video or animated screen capture. What else can you expect from Technical Support Team? It is all there. If you value your time. you don't need to search online anymore. Trust me. Sign up for their service and test it yourself; 14-day test period is absolutely free and...

Pros

Quick support service - priceless! Unlimited customer intake form customization! Easy to use software. Clean design.

Cons

Could expend a bit more in customization to implement descriptions of repetitive tasks/procedures, that businesses perform for their customers. i.e. If gas station employee has to write about what he has done for every customer during his shift it would be beneficial for him to have a field that he can select saying; fill up gas tank or wash windshield or pomp all 4 tires.

DM
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Daniel M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great software but lacking

Reviewed 8 years ago

Overall, it's perfect for us. It's everything we need in our scheduling software and it helps tremendously to have an embedded feature to embed on our site without having to redirect customers. If you need to modify the scheduling page in any way, you must do it through CSS (no HTML available). So, if you aren't a computer scientist, you may have trouble customizing some of the page (colors and wording...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Daniel -- thanks for writing this review, and glad to hear that Acuity is perfect for you! Just a couple things to clarify... * Quite a bit can be changed with your colors, logo, and adding extra formatting all without CSS. That's just an extra bonus for especially techy people to totally revamp the look of their rescheduler. * You can also embed the scheduler directly into your website. That...

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Kip W.

Mental Health Care, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love It - Great Customization - Solid Functionality

Reviewed 9 years ago

I was so excited about getting a scheduling system for my private practice. My excitement soon turned to disgust and amazement when I trialed service after service and most were vitally flawed. They either didn't have customization options (which was VERY important to me) or they simply didn't work. Either way, they reflected poorly on my business and I was truly amazed at how difficult it was to find one that did what I wanted it to. I found it with Acuity though. I am so happy and relieved to have the confidence that it's working properly and to have the customization options to make it integrate and flow with the rest of my business

Pros

Besides the obvious, most important piece: it actually works (others did not), here are some other key pros. So much customization. I'm astounded at how much you can modify the client's scheduling page. There's the root code and table(s) to actually get the job done but, on top of that, you can customize everything around it: the wording, the look, the buttons, the colors, the options, etc....

Cons

This isn't a con - it's just an unknown. It's a new practice and I'm the only staff. Once there are other service providers, I don't know how well Acuity will flow with that. Considering the solid coding that they seem to have, I'm guessing it will work very well (with a lot of customization! haha) but I thought it's fair to mention that I'm not aware of how well the system works with multiple staff...

MT
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Marriah T.

Leisure, Travel & Tourism, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for startup booking needs

Reviewed 2 years ago

Overall, I used Acuity from the start of my business until our needs outgrow the functionality in about 10 months or so. My needs require a little more complex functionality, however Acuity did a great job for easy bookings and would work great for businesses that don't need very complex bookings. I like that you can really customize the email templates and the report views are fantastic and easy to read.

Pros

It was easy to figure out how to get started initially, everything was pretty straight forward. I really like that there is a monthly / annual price point rather than a percentage of each booking which many booking softwares charge. It worked for my initial tour and transportation booking needs when starting up the business. I really like the look and ease of use of the dashboard. The calendar view is very clean and reports are very helpful and easy to decipher. I also really liked that I can pull in each custom question I created in the email templates to send to customers.

Cons

The booking widget and payment page looks very outdated and basic. I wish there was a way to better customize them to look more clean and modern. Support also takes a few days to respond and there is not a quick way to get into contact with the Acuity team.

AR
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Adam R.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for scheduling clients

Reviewed 5 years ago

Overall I have been very pleased with the software and with the fun attitudes of the designers and programmers. I like the quirky quotes and statements because they give me moments of fun during my workday. I love the value for the cost.

Pros

I like the customizable functionality of Acuity the most. However I also very much appreciate the appointment reminder features which remind both the clients and the clinician of upcoming appointments. I love that multiple reminders is an option and that I can customize when the reminders are sent.

Cons

I really dislike there is no pin or fingerprint option for opening the phone app. The "Magic Link" is not very convenient and has not always worked when I have tried using it. The app itself is very phone friendly however.

NW
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Natasha W.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Scheduling Service!

Reviewed 5 years ago

Acuity Scheduling continues to improve. It helps my business to run smoother because I do not worry about sending appointment reminders, sending payment requests, or following up with clients. The software does it for me. I am able to block out time slots when I'm busy and add in time when I need a buffer after each client. Acuity Scheduling is fantastic for consultants, entrepreneurs, teachers, life coaches, and freelancers.

Pros

-I can embed my schedule on my website. -Acuity gives me a personal link per my schedule and/or per each service. I am able to send the direct link to clients. -It is easy to set-up, and Acuity allows for multiple calendars and multiple services. -I can group my services and offer add-ons for an additional cost. -Acuity sends reminders to my clients, confirmation emails, and a thank you note to my...

Cons

-The free subscriber options are limited. You will have to pay to get the full service, but you cannot pay to add-on single aspects of a service.

RR
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Raymond R.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scheduling\appointment maker

Reviewed 3 years ago

So far it's been a great introduction and beginning of a long relationship ahead. I'm now and to free up some time for other things needing done while a aquity works for me!

Pros

I love that you can integrate into current platforms and social media business tools and calenders with little or no effort on my behalf. Love the pricing and services template to record the services you offer and prices. Also allows customers to create their own appointment using your service template line items, and you can choose certain services to be only privately accessed by me that you can change easily anytime. Alerts you by email if you daily, weekly or monthly schedule and appointments whichever cycle you prefer

Cons

There's really nothing that I can say I dislike about aquity, there's still alt I have to learn that I'm positive will only cause me to like this software even more. Such as intregating into my Google business booking tool and my website booking tool. I know that you can do this already I'm just not tech savvy enough to be able to do it.

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Reena D.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Acuity is the best!

Reviewed 5 years ago

My experience over the years has been excellent. Whenever I have questions about how to use various tools I get very friendly and very quick replies.

Pros

I love the flexibility it offers. I can schedule both classes and individual appointments, have separate calendars for each type if I want and have automatic reminders and more. The price is fantastic, especially when I compare it to the usual fitness/yoga studio software.

Cons

I think the only thing I don't like is that there's no customer app.

BJ
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Bhavesh J.

Management Consulting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity has Helped my Business Grow and is a vital part of our Business Process

Reviewed 5 years ago

We are a small consulting practice, and have been working with Acuity for quite a few years now, before that we had experimented with Supersaas etc .., but nothing came close to this solution. It has literally transformed our business - before there was a lot of back and forth with phone calls and SMS etc, and pen and paper based scheduling and cancelling had a cascade of problems. We are so thankful to Acuity - it has taken out the Pain of Scheduling - and akin to having a secretary 24*7, we have been able to focus on our business, nationally and internationally. The Free Plan is Great (Please don't ever take it out !!! ) - the Clients are very appreciative with the features and ease of booking. Please keep up the good work.

Pros

Highly Customizable, and we are also able to have better control on the Time Slots allocated, blocking off days and times, intake forms help a lot, lot of flexibility built in, constant updates on new features, and also constantly evolving and getting better. Lots of tools to integrate with our website and options for different calendars, Buffer time slots, ability to give more comps to customers, Decent Customer Management. Time Zone Ca lenders etc

Cons

(For India) - Price Barrier (Converting to our Currency), Not being able to integrate payments for Indian Businesses. Could have better Customer Management - such as dash boards, assigning customers to groups, business or time spent per customer or based on type of appointments etc. (Some thing like Toggl). Multi Lingual Support for few Basic Indian Languages would help us out more.

FA
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Fidelis A.

Food & Beverages, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Acuity Latest Review 2021

Reviewed 3 years ago

My overall experience is great. I like the email marketing features. It is easy to customize and clients can receive a confirmation email when an appointment is booked.

Pros

Acuity scheduling is a great online appointment booking and scheduling web-based software. The onboarding features enables me to set up a full-functioning appointment booking system for my clients easily. Using acuity scheduling software involves setting up your business/ services offer, your consultation price, duration of the appointment, and service name to enable your client to book and schedule...

Cons

Sincerely, this software is good at what it does. The part I think they need some touch is the part of their subscription. They should offer a free plan that opens the entire features during the trial period. I couldn't get a good-looking template and cannot feel good during my free trial period. please allow new users to use the template feature to enable them to return. Also, customer support should be improved.