Appointy Pricing Plan & Cost Guide

Appointy

Appointment scheduling software

4.66/5 (267 reviews)

Appointy Pricing

Starting from: $19.99/month

Pricing model: Free, Subscription

Free Trial: Available

14-day free trial, no credit card required.

Free plan - for 1 staff, 5 services, and unlimited bookings.
Pro Plan - small business: $19.99/month (billed annually) or $29.99/month (billed monthly).
Business Plan - medium business: $39.99/month (billed annually) or $49.99/month (billed monthly).
Enterprise Plan - multi-location business: from $59.99/month (billed annually).

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Appointy Pricing Reviews

Pros

  • Super easy to use and the free online set up assistance is superb. Within the first week I had 5 new clients schedule with me which was a huge increase from before when they had to call or email.Heather A.Read the full review
  • I am so happy with their customer service, and if I would have more rooms again in future I would be happy to pay them because Appointed support was always on time and helpful.Vinko A.Read the full review
  • Having a free trial has helped me to try and see if its best suitable for my business and it has been a pleasure using the service.Iniyavan T.Read the full review

Cons

  • In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage.Renat Z.Read the full review
  • I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund.Rachael L.Read the full review
  • But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule.Selene G.Read the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Appointy's pricing:

Stacey A.

Easy to use

Used daily for 1-2 years
Reviewed 2017-01-02
Review Source: Capterra

One of the easiest appointment systems I have used has the added benefit of email and facebook integration making advertising so much easier. They also have online chat/help which is first class.

Pros
ease of use, online help/chat, facebook integration

Cons
the price, could be a little bit cheaper for loyal/returning customers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Caleb W.

Yogi Is Happy

Used weekly for less than 6 months
Reviewed 2016-12-06
Review Source: Capterra

As a yoga instructor and business owner, I was highly impressed with the amount of options that appointify has & the cost is affordable. I've been looking for a scheduling system that is within my price range and offered more than enough options to my clients. Thank you to Yaju for helping me out on getting set up, it would have taken me hours!

Pros
The options available at an affordable price.

Cons
Slightly difficult to navigate and confusing at times but the customer support was extremely helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Charna C.

Incredible and consistent customer service

Used daily for less than 6 months
Reviewed 2017-02-22
Review Source: Capterra

Customer support representative is a gem. Incredibly patient and helpful. I lose all patience with technology and he made setting up this software painless. The customer service alone is worth it. Truly grateful for his help with endless questions regarding email list, creating coupons, packages and codes. My only suggestion to improve Appointy is the aesthetic. It is not pleasing to look at visually and I'm hoping this changes with the overhaul.

Pros
customer service and that i can create packages

Cons
the aesthetic/visuals of display. the design elements need work. looks cheap and less professional

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicholas M.

great customer service and great value

Reviewed 2016-11-16
Review Source: Capterra

the customer service agent went above and beyond in assisting me to get started. the program itself seems to be very comprehensive, simple, and a good value for the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Javondlynn D.

support customer

Reviewed 2017-03-01
Review Source: Capterra

I had an awesome experience with our rep from customer support. He stayed on the phone with me for at least an hour until all of my questions were answered. Thank you. He was extremely patient. I really like Appointy for my new business

Pros
customer support, price, functionality

Cons
nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Franco S.

Great app and great support

Used daily for less than 6 months
Reviewed 2016-07-25
Review Source: Capterra

I'm been in touch with Appointy recently and i really it. I had to start a new business and i was looking for a perfect app and i tried different platform but Appointy is the perfect solution for me. Good price and very great support. All the staff is ready to help you right away.

Pros
Good price, great support, very interesting functionallity. Mobile app also available

Cons
Some little bugs that i'm sure will be set soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mirco C.

Appointy: The reservation service par excellence

Used daily for 6-12 months
Reviewed 2017-02-28
Review Source: Capterra

There is little to say. Highly customizable, super fast and competent customer support at a price lower than the competition

Pros
highly customizable, super fast and competent customer support

Cons
I don't know cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Roland P.

Great site!

Reviewed 2016-12-08
Review Source: Capterra

Great customer support, great website with many features, there are no hidden prices and everything is very transparent. Keep on going with this great work!

Pros
Easy to use for all people good and fast customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chyntia P.

Appointy has helped our appointment system becomes much easier and less work

Used daily for less than 6 months
Reviewed 2017-07-13
Review Source: Capterra

We have more accurate data on daily and sales report. And it is easier to track the appointment status.

Pros
It is very customizable suits to your company need. And the customer service is excellent. Their live chat ready to answer your questions within seconds.

Cons
We cant categorize the customers based on our own classification and the price is a bit pricey compare to other software I have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Neil M.

Best affordable option out there!

Reviewed 2015-09-09
Review Source: Capterra

I've been searching for a system to manage my client scheduling needs for 2 years. As a new business owner with limited resources and cash flow, pricing is key for me. I was thrilled to find Appointy is in my price-range and offers most of the features that I need. Number 1 feature: recurring appointments!! Yay! Also, customer service is really good. The chat function is perfect for helping me get set-up and for quick questions. Thanks Appointy!

Rating breakdown

Ease of use
Customer support

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Rachael L.

Incomplete Features and Misleading Information

Used daily for less than 6 months
Reviewed 2019-08-01
Review Source: Capterra

After going through the fourteen day trial, duplicating all of our appointments from our existing program, and making the purchase (yearly plan), I discovered that even though I could add additional staff, I couldn't provide them with their own login (with separate priveledges from admin) without upgrading plans to more than 2x original cost. I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund. There are better programs out there for the price.

Pros
I liked the mobile app and the ability to track attendance in our group classes.

Cons
Group classes would only show up on the calendar if there were people booked in them. It would have been much easier to use if classes showed up on the calendar to hold that space even if they were empty. I didn't like that the emails and text message templates couldn't be customized, and I wish I could have edited my default client profile.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Yvonne G.

First time user of Appointy

Used daily for free trial
Reviewed 2021-02-06
Review Source: Capterra

Publishing online classes with zoom during lockdown. The support for customising to our needs was excellent. We may be able to use this going forward with paid classes.

Pros
The flexibility of configuration to suit business needs are very good. It has a good range of features but the most appealing is the Live help and the outstanding level of customer support even during the free trial as all questions are answered and you are sent direct links to the relevant support material.

Cons
One or two small areas could benefit from additional customization such as gift certificate emails need to be slightly better design. Code needs to be bigger than the price you paid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer T.

Great for the money

Reviewed 2015-09-03
Review Source: GetApp

It definitely takes some time to set up particularly if you have several practitioners with all different services and schedules but the live chat is very helpful. Overall it is great for the price and it is easily linked to your webpage and facebook page.

Rating breakdown

Value for money
Ease of use
Customer support

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Jesus P.

Too Expensive for Businesses

Used daily for 2+ years
Reviewed 2021-04-06
Review Source: Capterra

Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired of paying a programmer to tweak the API when business changed demanded it. We ultimately switched to SimplyBook.Me to save money and use Zapier.

Pros
Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.

Cons
The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Selene G.

Good but limited

Reviewed 2014-05-07
Review Source: Capterra

I still use this one. The support online is amazing, best ever! But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule. The customer info is very limited, I have to use a extra software that is not compatible to save records and extra info from my clients. But the site works perfect, not so difficult to use anyway they can help you step by step even with share screen. You can also promote discount coupon. Overall is good but the things I need are important for my business and the price is not the best one around.

Response from Appointy


Thank you Selene for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Just want you to know, we support Finnish language. We also seamlessly integrate with Facebook, to bring you ever increasing customers. You can use our custom form feature to gather customer details. Once again, thank you for your kind words. We look forward to improving our services to serve you better. Always at your service- Customer Happiness Team @ Appointy.

Rating breakdown

Ease of use
Customer support

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David H.

the best for what i need

Used daily for free trial
Reviewed 2021-07-20
Review Source: Capterra

i absoutly loved it would recommend if your job requires it

Pros
the ease of this software it user friendly.

Cons
thr cost of itwasnt the best compared to others

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Yasin I.

I love Appointy for its quick response for help and the software system is easy to use it

Reviewed 2015-09-07
Review Source: Capterra

for its quick response for help and the software system is easy to use it and also it is affordable I strongly recommend to any one who is after this kind of software

Response from Appointy


Thank you Yasin for appreciating Appointy. I am so pleased that your experience with us is positive. Our team tries really hard to meet our clients expectations. We look forward to improving our services to serve you better. Once again, Thank you :-)

Shivangi(Customer Success team)

Rating breakdown

Ease of use
Customer support

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Clemens N.

With the Help of this great customer Service i was able to perform all my complex wishes.

Reviewed 2015-09-03
Review Source: Capterra

Pro: calendar sharing between multiple users (mangers) scheduling totaly customizable cons: no trail for Enterprise with locations cost of the produkt

Response from Appointy


Clemens, thank you for your appreciation. This is what makes us love our work and put that little extra everyday to delight our customers. We do offer 14 day free trial for Enterprise Plan. It can be activated from Membership area during trial. Thank you once again. Shivangi | Customer Success Team

Rating breakdown

Ease of use
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MAUD Y.

Very happy with appointy

Reviewed 2016-11-29
Review Source: Capterra

Easy to use and always available anytime you need help. Yaju is always of great help. I'm waiting on a few improvements but everytime you ask, they'all work on it until it is done. Compared to many others, appointy is not crazy expensive. My customers management is made a lot easier.

Rating breakdown

Value for money
Ease of use
Features
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Paul A.

Robust Free Product - but I will probably upgrade to get more customization features.

Used daily for 2+ years
Reviewed 2017-10-05
Review Source: Capterra

Pros
I have been using Appointy for 2 years now. Many great features for a free product. My clients seem to be able to use it, as most of my bookings now come through Appointy. No one has ever told me "I am calling because I can't figure out how to book online." Really like the Google Calendar integration. Now that my business is taking off I plan to upgrade to the paid version. I would like to further customize the client contact points, which is limited in the free version.

Cons
I am not automatically logged in when I go to the website, and before I can log in I get a customer service pop-up chat window asking me why I have come to Appointy. Its just a little annoying to be asked the same question every day. That said, they've let me use this software for free for 2 years, so trying to engage me once a day is not too high a price to pay. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lisa S.

Wonderful customer service! Very fast, efficient and extremely helpful

Used daily for less than 6 months
Reviewed 2016-12-30
Review Source: Capterra

Wonderful customer service! Very fast, efficient and extremely helpful. This is the best appointment app by far, user-friendly program and outstanding customer service and their monthly fee is very affordable!!! This has made managing my business much easier and has connected me with my clients easier & faster.

Pros
User-friendly and quick notifications love the website easy to navigate

Cons
iPhone App would like to edit client info and schedule from my phone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Winson T.

Most reliable and responsive customer support.

Used daily for less than 6 months
Reviewed 2017-10-30
Review Source: Capterra

Automation which results Time savings for my team.

Pros
I'm usually someone who likes to troubleshoot my own issues as it tends to be faster. But for appointy, their support is as good as having a specialist on staff. Not only do they respond quickly and professionally, they think for my business and help me pre-empt problems. They share best practices with me and help me find the best solution. In many cases, they simply make the changes for me.

Cons
There isn't much to dislike about appointy. The software is made to be easy to use yet powerful. If I have to point out one thing, it's the membership system. It's working with a small problem being that once the membership is used up, the client is unable to purchase more sessions at regular prices. Having said that, for the amount that I'm paying, this is already very worth while. I'm sure they will rectify it in the coming version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carmen K.

Have recently moved to Appointy and they have been so helpful in getting me up and running

Reviewed 2015-10-02
Review Source: Capterra

The pros of this software is that it has great capability. Really think it can grow with you as you develop your business. The pricing is good because it allows you great flexibility without locking you into an annual membership. Customer service is great and I love the way you can share screens to really understand what you are doing. Their team seem to really know the product. I suppose the cons would be that I find the text quite small compared to what I was using before but I guess that once I get used to where everything is, it won't be a problem.

Rating breakdown

Ease of use
Customer support

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Cleighton D.

Great software and good value. Like most, could improve in some areas.

Reviewed 2017-01-05
Review Source: Capterra

Appointy has served us well as a medical spa with multiple locations. As with every other software, there are some small features that could make a big difference (e.g. the ability to double-book appointments) but overall it is a good value and quite robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Hanna S.

Pretty simple to handle, perfect for the solopreneur.

Reviewed 2015-11-16
Review Source: Capterra

So far, it's been easy to set up and use. I've only had one glitch in the system, but the customer service helped me resolve the problem. I love that the basic features are free so that it's affordable also to starting businesses and entrepreneurs. Every new interface has a learning curve, and I'm definitely still getting to know this system and how to best use it in my business.

Rating breakdown

Ease of use
Customer support

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