Beyonk Reviews

Beyonk's software has saved me huge amounts of time administering my bookings, and well as help me bring an increased level of organisation to my business. Customers no doubt appreciate an easy-to-use booking solution. I have used Beyonk for a couple of years now, and have witnessed the platform grow, work out problems, as well as continuously introduce new, useful features.

Nothing I particularly dislike! Have made various recommendations, which is other users share my thoughts, may be implemented in the future.

As a non-techy person, being able to upload and edit my experiences, workshops and events simply and easily. My web designer was able to upload the portal to my website quickly and easily without having to refer back to Beyonk technical support. I like that the payment partnership with Stripe is so transparent.

Not found any issues as yet, other than requesting. new experience category to be dded that more accurately described my offering.

The software is easy to learn how to use and quite easy to use.

the fact that it doesn't inform you when a customer hasn't received a confirmation email.

Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software...

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Very easy to use, love how you can go on the diary and shut off a timeslot, a certain activity, a full day or even a period of time like we have done for the Christmas period. You can add activities whenever you like, also like the gift voucher

It takes a while to add all the activities as we are a multi activity centre but it is worth it and the software on our website looks fab

We are a new start up and I am HOPELESS with technology! So much help and support, a really easy system to use. Everyone I’ve spoken to at Beyonk has just been brilliant and they’ve gone out of their way to help.

Very little. I don’t like the pop up support box that pings up a lot, but other than that, I can’t fault it

Beyonk is a high quality reservation management platform with a professional support team behind.

It was little bit hard to discover all capabilities of the reservation platform at the beginning but we could solve it with the great support team.

Product is easy to use, to set up events and tickets, to change and amend as needed, to get the financial and payment information we need. and to easily extract figures on sales and visitor numbers. It has reduced our manual administration processes significantly. It was easy to integrate with our WordPress website, and the customer support during and after implementation has been excellent.

There are some developmental requirements mainly to do with branding in line with our own logo and colours, and some of the wording in the auto emails is to be amended to be less generic and more suitable for our business.

Software is easy to use, we use Beyonk for our on line tickets, easy and fast payment, lots of information on hand

Schedule change for the museum was a bit challenging at first. Could possibly be simpler

Extremely easy to use, looks fantastic, accessible, fair pricing

I haven't come across anything yet all is very good

Booking online is easy and we can see immediately who has booked tickets for the garden

I always need help with scheduling but it is always forthcoming!

To help make booking experiences with us more user-friendly, to help manage the volume of bookings and to improve efficiency, we partnered last year with Beyonk. Their support from the initial contact has been excellent, and this combined with their knowledge, understanding of our requirements, attention to detail, willingness to listen and their drive to make the customer journey as slick as possible proves that we made the right decision. We’re looking forward to what this year and beyond will bring, as a direct result of working with Oscar and the team at Beyonk, with the added benefit of sharing our experiences for direct bookings with major tourism promoters and national parks.

Initially there were elements that we felt were missing and we fed these back. Beyonk reacted to these quickly and engaged in zoom meetings and calls to better understand our needs which would allow them to work on the content to implement certain functions. There are still some functions we'd like to see, but I'm sure these will be on board as soon as time allows.

Very easy to deploy in a short period of time, easy to use overall and to navigate. Fantastic button options to integrate to our own website.

There are still missing features for attractions like ours in the system. For example: 1. We would like to be able to set a different capacity for each time slot without having to create a separate event. This is to allow us to offer longer tours or special tours (night time tours for example). 3. Our attraction offers free entry to visitors under 16. There is not a limit as to how many of these...

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Thank you for your honest and helpful review. We strive our best to deliver the best possible solution out there.

Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business. Integrates with other OTAs and look forward to development of a Channel manager capability. Great to use for changes to customer bookings.

Not much to not to like ! Would like to customise printed daily booking forms which still find difficult

I think the website is a good design. The booking system is pretty easy for customers. The tie up with Stripe is slick. It all works

I really don't like the product scheduling at all it just seems really odd to me and very hit and miss if its going to work. It would be great if it was a bit more precise. Its probably me but I just really dont get the design or mechanic for how you do it. If it was easier to use I would add more detail to my product such as changing start times more frequently as the days get longer as we go from Winter to summer etc. I dare not as i` just dont feel its user friendly enough to spend the time doing it.

Ease of use, good integration into website.

Commission rate paid when done through one of their partner sites

Having never used an online booking software before, Beyonk was easy to use, works well with our business and our customer base. I can access it anyway and make changes easily. The support team are really helpful and always answer phone calls, emails or texts straight away. They take on feedback and have always solved any problem i've encountered very quickly.

The software could be improved for hosting private experiences - for example the ticket pricing structure doesn't match our price structure, so our visitors buy one ticket for four people in order to get the correct price - sometimes customers get confused when the system says they have one guest booked (when in actual fact the ticket is for 4).

The most important thing to me when singing up for Beyonk was receiving personalised help when I needed it. There is always someone available when I need to change something or add a feature to the system. All staff are excellent and very knowledgeable.

The learning curve was quite steep but once I understood the system it became second nature

The Beyonk booking software is very easy to use for our visitors and a real improvement on our old booking system. We have seen an increase in online sales with the user friendly interface. For our staff members it is easy and straight forward to use both in terms of adding / amending our sailing times and also in being able to easily view bookings for the day / month ahead.

We can't really fault the Beyonk booking software. The initial integration was complicated as we had a lot of forward bookings on our old booking system but the staff were incredibly helpful and made this a seamless process and it all ran incredible smoothly.

Thank you for your wonderful review. We always aim to do our best and utmost in ensuring we deliver the best possible solution.

The fresh look and ease of use. It really does look like a product for now, fully responsive on every platform we have tried and offers simple customer intereaction to purchase tickets. Very simple to setup and you can be up and running in a few hours with little knowledge. The user support is first class (Thanks [SENSITIVE CONTENT]!!!). The booking page integrates very well with our website so our customer journey is not interupted and taken away from our site.

There is no test transaction mode (how did you miss this, Beyonk?). Everything had to be tested live mode in stripe as the system does not allow you to connect with the test key only live key. This limited testing as you pay fees to test the system. There's a few additions that I would like to see on the road map, for instance an option to remove the apply voucher section.

Using Beyonk was a no-brainer for us! It's been so easy to use and manage, the Beyonk team are all great and so happy to help with anything - from training, to answering the most random questions. It's massively reduced our admin and the design looks great.

The only con we have is that we would like to be able to change/edit how the booking form integrates on to the website - but we have been told that is coming soon. Beyonk team are always working hard to develop all the features and even in only a few months of using Beyonk we have had new feature likes "Resources" and "Staff Management" that have really simplified our bookings and staff management.

Ease of use, very well laid out, booking portal is easy to use for customers, very good reporting facilities, overall we find the software meets all our visitor attraction requirements.

Overall we find the software easy to use with no notable drawbacks.

Sustainability features are most impactful. The product is easy to use and has integrated brilliantly with our existing business processes. A good booking ecosystem supporting green projects at both a local and global level everytime someone books an experience.

Sustainability message around B-Corp and Ecologi could be communicated more

The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience. Having the ability to see sales and bookings and how much has been paid upfront. Low interest rate, long may it continue.

Clunky date selection, unbale to select dates without having to scroll through the whole calendar. Needs to have an easier access for a smoother customer experience.

Ease of use for customer. Easily managed by us ,loads of features .easy to edit..Excellent customer service.

None other than i should have used it earlier

The software is great and the aftercare was first class

wold have a liked a daily report to my phone of upcoming bookings