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SurveyLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software and questionnaire tool
Table of Contents
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SurveyLab - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
SurveyLab overview
What is SurveyLab?
SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.
SurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.
Any type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full
responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi).
21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.
With SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).
SurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.
Key benefits of using SurveyLab
Starting price
per month
Alternatives
with better value for money
SurveyLab’s user interface
SurveyLab pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about SurveyLab?
Reviewers feel SurveyLab makes survey creation fast and straightforward, with an intuitive interface and helpful templates. They find it flexible for different use cases, including multi-language surveys, and say the reporting features are reliable and quick. Some mention the platform is user-friendly across devices and allows easy customization, though a few note occasional difficulties finding certain settings or features.
Users report the customer support team is responsive and efficient, providing timely assistance and solutions. They appreciate the support for complex survey logic and integrations, and say the service is professional and attentive to client needs.
Select to learn more
Who uses SurveyLab?
Based on 62 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SurveyLab's key features
Most critical features, based on insights from SurveyLab users:
All SurveyLab features
Features rating:
SurveyLab alternatives
SurveyLab
Starting from
49
Per month
Jotform
Starting from
39
Per month
Alchemer
Starting from
55
Per month
Zoho Survey
Starting from
35
Per month
SurveyLab pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 360 Surveys
- 5+ Users
- API and Integration
- On-Demand Development
- SLA
- Widgets
User opinions about SurveyLab price and value
Value for money rating:
To see what individual users think of SurveyLab's price and value, check out the review snippets below.
Marek M.
Developer
Ruby A.
Head of North America
SurveyLab integrations (16)
SurveyLab support options
Typical customers
Platforms supported
Support options
Training options
SurveyLab FAQs
SurveyLab has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of SurveyLab?
SurveyLab has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SurveyLab support?
SurveyLab supports the following languages:
Ukrainian, Swedish, Turkish, German, Korean, French, Danish, Czech, Thai, Arabic, Chinese (Traditional), English, Japanese, Spanish, Dutch, Indonesian, Finnish, Irish, Russian, Polish, Hebrew, Hungarian, Norwegian (Bokmal), Italian, Portuguese, Chinese (Simplified), Bulgarian, Catalan, Croatian, Estonian, Greek, Hindi, Latvian, Lithuanian, Romanian, Serbian (Cyrillic), Slovak, Slovenian, Vietnamese
Q. Does SurveyLab support mobile devices?
SurveyLab supports the following devices:
Android, iPad, iPhone
Q. Does SurveyLab offer an API?
Yes, SurveyLab has an API available for use.
Q. What other apps does SurveyLab integrate with?
SurveyLab integrates with the following applications:
Synerise, Google Analytics 360, Dropbox Business, FreshMail, TRAFFIT, PrestaShop, Zapier, SALESmanago Marketing Automation, Google Drive, Dynata Insights Platform, Salesforce Sales Cloud, Slack, LiveChat, Mailchimp, Intercom, Zendesk Suite
Q. What level of support does SurveyLab offer?
SurveyLab offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support
