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MyTime

Appointment scheduling, POS & customer engagement platform

Table of Contents

Is this product right for your business?

Find out with a

MyTime - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

MyTime overview

What is MyTime?

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.

Key benefits of using MyTime

Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.

Starting price

169flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Responsiveness

Simplicity

Scheduling

Stability

Transactions

Functionality

MyTime’s user interface

Ease of use rating:

4.6

(124)

MyTime pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(6)

3-4(24)

5(94)

What do users say about MyTime?

Users say MyTime makes appointment scheduling, client management, and sending reminders easy and efficient, helping them stay organized and save time. They find the software intuitive and user-friendly, with features that simplify business operations and improve communication with clients. Most appreciate the responsive customer support and regular updates that address issues quickly. They like having payment processing, marketing, and scheduling in one platform.

Some report occasional glitches, bugs, and limitations in customization, especially with the mobile app and payment features. They mention that costs can increase as their business grows, and wish for more flexibility in certain functions.

Select to learn more

Who uses MyTime?

Based on 124 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Consumer Services

Retail

Hospital & Health Care

Others

Use cases

Appointment Scheduling

Business Management

Email Marketing

Point of Sale

Retail POS System

MyTime's key features

Most critical features, based on insights from MyTime users:

Mobile access

4.7

(6)

Calendar management

3.8

(8)

Confirmations/Reminders

4.0

(7)

Online booking

3.6

(8)

Calendar sync

5.0

(3)

Real-time scheduling

5.0

(2)

All MyTime features

Features rating:

4.4

(124)

Sales reports

3.0

(2)

Client database

2.7

(3)

Retail management

(0)

Booking management

1.5

(2)

Customizable reports

5.0

(1)

Pricing management

(0)

Payroll management

1.0

(1)

Appointment scheduling

2.3

(3)

Appointment management

3.5

(4)

Employee management

4.5

(2)

Alerts/Notifications

5.0

(1)

Payment processing

4.0

(1)

Access controls/permissions

5.0

(1)

Inventory management

5.0

(1)

Point of sale (pos)

3.0

(1)

Email marketing

4.5

(2)

Reporting/Analytics

4.0

(2)

Customer database

5.0

(1)

Loyalty program

(0)

Mobile grooming

(0)

Monitoring

(0)

WYSIWYG editor

(0)

Multi-Location

(0)

Onboarding

(0)

Online payments

(0)

Ordering automation

(0)

Wait list management

(0)

Payroll & commissions

(0)

Touch screen

(0)

Template management

(0)

Staff management

(0)

Social media integration

4.0

(1)

SMS messaging

(0)

Promotions management

(0)

Ratings/Reviews

(0)

Real-Time data

(0)

Real-Time reporting

(0)

Receipt management

(0)

Recurring appointments

(0)

Service catalog

(0)

Reminders

(0)

Reporting & statistics

5.0

(1)

Search/Filter

(0)

Resource scheduling

(0)

Scheduling

(0)

Retail pos

(0)

Sales tax management

(0)

Returns management

(0)

Returns tracking

(0)

Room booking

(0)

Customizable branding

(0)

Customer surveys

(0)

Customer support

(0)

Customer mobile app

5.0

(1)

Customer accounts

(0)

CRM

(0)

Commission management

(0)

Client profiles

(0)

Client management

(0)

Class scheduling

(0)

Booth rental management

(0)

Billing & invoicing

3.0

(2)

Barcode/Ticket scanning

(0)

Automatic Re-ordering

(0)

Automated scheduling

(0)

Attendance tracking

(0)

API

(0)

Activity dashboard

3.0

(1)

Accounting integration

(0)

Live chat

(0)

Inventory tracking

(0)

Group scheduling

(0)

Gift card management

(0)

For salons and spas

3.0

(2)

Facility scheduling

(0)

Event scheduling

(0)

Employee scheduling

(0)

Email templates

(0)

Email reminders

(0)

Electronic signature

(0)

Electronic payments

2.0

(1)

eCommerce management

(0)

Discount management

(0)

Data synchronization

(0)

Data import/export

(0)

Customizable templates

(0)

Customizable forms

(0)

Customizable fields

1.0

(1)

MyTime alternatives

MyTime

4.6

(124)

Starting from

169

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.6

Vagaro

4.7

(3.4K)

visit website

Starting from

23.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.6

Phorest

4.8

(411)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.4

Customer Support

4.8

Zoom Workplace

4.6

(14.4K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.4

MyTime pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

169

Per month

Features included:

Advanced Reporting and Analytics
Complete POS
Deep Booking Integrations
Fully Customizable Client Records
Online Scheduling
Real-Ime Messaging

Growth

249

Per month

Features included:

Advanced Reporting and Analytics
Automated Trigger
Campaign Reporting
Complete POS
Deep Booking Integrations
Fully Customizable Client Records
Online Scheduling
Real-Ime Messaging
Targeted Email Campaigns

Premium

299

Per month

Features included:

Advanced Reporting and Analytics
Automated Trigger
Campaign Reporting
Complete POS
Deep Booking Integrations
Embedded Online Booking Widget
Fully Customizable Client Records
Listing Management
Online Scheduling
Real-Ime Messaging
Targeted Email Campaigns

Enterprise

No pricing info

Features included:

Advanced Reporting and Analytics
Automated Trigger
Campaign Reporting
Complete POS
Deep Booking Integrations
Embedded Online Booking Widget
Fully Customizable Client Records
Listing Management
Online Scheduling
Real-Ime Messaging
Robust Apis and Integrations
SSO
Targeted Email Campaigns
User Audit Trails
White Label

User opinions about MyTime price and value

Value for money rating:

4.4

(124)

To see what individual users think of MyTime's price and value, check out the review snippets below.

“This is a great company. I started with them when they first launched, and the progress has been amazing.”

Karla N.

“I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized.”

Jessica B.

Salon Owner

MyTime integrations (8)

Top integrations

QuickBooks Online Advanced

Edge

MyTime customer support

What do users say about MyTime customer support?

Customer support rating:

4.4

We analyzed 21 verified user reviews to identify positive and negative aspects of MyTime customer support.

A significant portion of users highlight MyTime's responsive, helpful, and easily accessible customer support team.

A large number of users appreciate that support is available at all hours and consistently goes above and beyond expectations.

A minority of users report inconsistent support quality and difficulty reaching decision makers for complex issues.

Support options

Knowledge base

Email/help desk

Chat

Faqs/forum

24/7 (live rep)

Phone support

Training options

Live online

Documentation

Webinars

To see what individual users say about MyTime's customer support, check out the review snippets below.

“Customer support is always helpful and easy to reach during business hours.”

Linda H.

owner, esthetician

“Their customer service is fantastic and always responsive and helpful.”

Andrea S.

Marital and Family Therapist

“Customer service is awful. When trying to troubleshoot, they would book "fake" appointments in the live system, which blocked off my stylists' availability and cost them customers.”

Theresa Y.

Owner