Pipedrive Software Pricing & Features

Pipedrive

CRM built by salespeople, for salespeople

4.58/5 (1,561 reviews)

Pipedrive overview

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.
pipedrive.com

Pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Dutch, English, Finnish, French, German and 7 other languages, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish
Pipedrive screenshot: Pipeline with ActivityThis is PipedrivePipedrive screenshot: List ViewPipedrive screenshot: TimelinePipedrive screenshot: Contact ViewPipedrive screenshot: Take Notes with @mentionsPipedrive screenshot: Plan for Follow-UpsPipedrive screenshot: Live DashboardPipedrive screenshot: Statistics View in PipedrivePipedrive screenshot: Healthy PipelinePipedrive screenshot: Seamless Android and iOS Mobile apps

Pipedrive reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.6
  4.4
Andrew Aitken

Pipedrive is an exceptional tool for Sales Managers and Sales Teams

Used daily for less than 6 months
Reviewed 2017-11-27
Review Source: Software Advice

The brilliance of Pipedrive is that by implementing the tool, Sales Managers as well as business owners will find that they simultaneously build best practice Sales Management capability into their businesses. Pipedrive really feels like it has been built by Sales Managers and Sales People, rather than by technical people, as it takes into account the things that frustrate Sales Teams the most. For example, simplicity and ease of use is essential to ensure that Sales People adopt any new Sales Tool. Pipedrive has really embraced simplicity and ease of use. One company I work with has a team of sales people mostly above the age of 50, who have successfully adopted Pipedrive. For Sales Managers, to have a tool to help them accurately predict whether their sales people are going to miss target, BEFORE it happens, is essential. Pipedrive makes it easy to setup standard sales processes. And to monitor leading measures that will predict future problems. This gives Sales Managers time to take corrective action. The tool also comes with the most powerful data import engine that I've ever worked with. So migrating legacy data into the tool is far easier than with any other tool I've worked with. All in all, I give Pipedrive a big thumbs up.

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Pipedrive

CRM built by salespeople, for salespeople

Kurt Pomeroy

Pipedrive is EXACTLY what our sales/CEO needed.

Used daily for less than 6 months
Reviewed 2016-11-16
Review Source: Capterra

We used to use endless excel spreadsheets and Dropbox to keep the sales/CEO up to date. This system did not work very well and was not helping our sales team and president/ceo keep up to date on the status of contracts 'in the pipeline'. When I saw an ad on Facebook for Pipedrive, I instantly knew it would be a perfect fit for our organization. It's super easy to use All you need is a browser. No more excel spreadsheets, dropbox accounts, syncing issues etc. The sales team / CEO can add new 'deals' in just a few clicks. When I gave my presentation to Management, they instantly "got it" once I dragged a new deal from the first stage "initial enquiry" to the second state "contact made". When I then updated the deal to indicate that a proposal had been submitted, I dragged the deal over to the "proposal submitted" stage and everyone said "aaaaahhhhhh". Favourite Features: 1. Ease of use. - All you need is a browser and there is a mobile app. 2. Deal stages - You can drag a deal from various stages (use the default or customize with your own sales pipeline) to instantly show what stage your deal is in. You can also have MULTIPLE pipelines. For us, we have a Primary and Secondary Pipeline 3. Creating Activities / Tasks - You can assign tasks such as 'emails, lunches, phone calls, follow ups' etc and have them assigned to users. Those users get automatic email reminders the morning the task is due. 4. Indications for overdue Activities / Tasks - You can instantly see (via a green, grey, yellow or red) Icon next to each deal if you have a task that is due today, or overdue, or no task assigned yet. 5. Reporting - You can instantly see in the 'dashboard' your current sales performances such as deals won (and for how much), the dollar amount of deals in the pipeline for each week, month or quarter etc, deals lost etc. 6. Email functionality - You do not have to manually copy / paste emails into Pipedrive deals. If you use the deal specific bcc address, all information in the email is automatically entered into that deal. 7. File uploads - You can upload your presentations, proposals straight into pipedrive. 8. Customization - Just about everything is customizable. 9. Deal Rotting - Deals are highlighted in red when they are 'rotting' meaning no activity over the past X number of days. 10. Dollar Amounts - Each deal can be given a dollar amount. Ease of use. Deal Rotting Deal dollar amounts Dragging deals from the various stages Multiple Pipelines Outlook Email Integration Mobile App Everything is customizable File uploads Weighted deal dollar amounts Color coded icons for activites that are due, expired, or have not been assigned yet emails for activities that are due that day.

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Pipedrive

CRM built by salespeople, for salespeople

Adam Adams

The Best That I've Tried

Used daily for 6-12 months
Reviewed 2016-11-16
Review Source: Capterra

A few months ago, I started using Pipedrive. Back then I chose Pipedrive because they were the only CRM that would allow me to create a customer field not only populate that data from a spreadsheet import, but allow me to update that same field later with some new data. I work a lot with quarterly data from the banks, so that was what won me over initially. At the time I compared it to Insightly, which does not allow updates to custom field from an import. A few month later as my business developed, Pipedrive then added the integrated email feature. That was awesome. My business model was evolving, so I tried out Insighlty again, Soho and Trello because I knew others that were using it. While Insightly and Trello would allow you to assign emails to a deal or flow, it was troublesome. Soho doesn't allow any email assignments to a deal. I'll give them Kudos though because I paid $25 to try them out and they were kind enough to refund my money. Now I know there are more CRMs out there. And I figure some of the higher dollar ones might do everything that I want. But right now I am happy with what I am getting for my monthly rate with Pipedrive. Is it perfect? No. It's about 85% of what I need. Pipedrive comes out with new features all the time, so I one day they might be up to 90-95% of what I need. So here are my Pros Email Integration - with a click of the mouse I can assign an email to a deal. The Ability to Update Custom Data Mobile App Customization Communication with Support Cons I could use some functionality to automate the creation of tasks as the deal moves from one stage to another. I am getting around that right now by using Automate.IO and Zapier. They both provide 5 Free automation scripts. The mobile app does not use email. So when I am out and about, I am using my Gmail for work and then I have to do some cleanup later with tying emails to deals. I can't flag emails. For example, in Gmail if it is an important email, I will star it so that it is a constant reminder for me to address something. It would be nice to have a feature to do that with Pipedrive. At the minimum, allow me to create an activity with the email with the click of a button. Lack of development communication - What's being worked on? Where is the developer / user conversation. It's not required, but it would be nice. Overall I do enjoy my Pipedrive. Email integration Mobile app Customization

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Pipedrive

CRM built by salespeople, for salespeople

Troy Kempton

Best CRM we have had

Used daily for less than 6 months
Reviewed 2016-10-20
Review Source: Software Advice

It works! Out operation has had 3 CRMs over the past 6 years and none managed things well for a sales outfit in a construction company. (The damage that causes the agents who sometimes have long timelines in the sales process and referral process is excruciating since no CRM is adapted to offload and download data from another We like the flexibility of applying to our sales process and keeping track of each prospects stages/activities and not have to adapt to precepts that don't apply and only get in the way. It really is your CRM. The feedback from Statistics and Analytics is stimulating and encourages one to apply themselves to the system they designed thus developing better business habits which in turn gives better stats and a better view from which management can coach and serve from. Seems kind of redundant with Review above.

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Pipedrive

CRM built by salespeople, for salespeople

Juliana Ferreira

Use better your time to be Productive and reach Results

Used daily for less than 6 months
Reviewed 2016-10-20
Review Source: Software Advice

Firs of all Pipedrive took me off all the excel spreadsheet, and I used to have hundreds of them. I haven’t taken any training, but it wasn’t really necessary because you can learn it all by induction. I liked the colors, it’s not polluted so it doesn't hurts my eyes. As I was not used to such a tool, it was very uncomfortable for me at the beginning, because it’s kind of boring to write down every call you make, and every activity you do and yet remark the next step. But after few days I already got used to that. So after awhile I started to see my days yield more. I started not to lose clients or negotiations, and mistakes was reducing. It was when I realysed how Pipedrive made my routine become healthier, because now I work the same time, but I produce more and I am less stressed because I don’t need to bring work home. I Know it’s gonna be easy for me to find anything easily in the next day with PipeDrive, so why keep tinhking on that after work?I really enjoyed the fact that we can format it the way we need to, like add some options or information space, etc. PipeDrive is flexible, that’s great! I also like the graphics and results it’s given, about the day, the week, the month and it goes on. With this I have a notion of my efficiency and I can monitor myself by this. Actually I liked PipeDrive in general. Everything is good once I haven't worked with almost nothing like it. And the closest tool I used was very terrible. I can tell that the idea of organizing a company as the Mother and others as sisters was really smart. I used to have problems with that, so it made my life easier. At last I assure that the filters are helpful, but it could be better in some ways. But I really do recommend it at all. It definitely changed my routine work for better, much better.

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Pipedrive

CRM built by salespeople, for salespeople

Pipedrive pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

A simple CRM starting at $15 per user per month subscription, with a discount for annual payment. It's easy to add or remove team members at any time.

Pricing Comparison

How does Pipedrive compare with other Customer Management apps?

Subscription plan?

Pipedrive



96% of apps offer a
subscription plan

Free trial?

Pipedrive



82% of apps have a
free trial

Freemium plan?

Pipedrive



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Pipedrive Pricing Reviews

Pros
  • - usability - price
  • Ease of use, customizability, compatibility, price.
  • Easy to configure and use. The price is very reasonable.
  • UX, Internationalization, really simple, and works fine.
Cons
  • Some bugs here and there but in general preety good!
  • Would be great to have some custom reporting functionality.
  • I think it can be cheaper for the number of features it offers.
  • No idea. Their support was always helpful and addresses my questions.
98%
recommended this to a friend or a colleague

Pipedrive features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
CRM Integration
Calendar Management
Contact Database
Custom Fields
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Mobile Integration
Reporting & Statistics
Third Party Integration

Customer Database (104 other apps)
Customizable Branding (127 other apps)
Electronic Payments (99 other apps)
Social Media Integration (113 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

48 reviews

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Android App

0 reviews

See all Android Apps

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#9 in CRM

View full ranking
58
17
16
13
8

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Pipedrive also features in these categories:

GetApp Analysis

Nobody understands the ins-and-outs of sales pipeline management better than the salespeople who use these systems every day. That’s why Pipedrive, a cloud-based sales pipeline management solution, stands out among competitors in the marketplace. The application was built by experienced salespeople, with an eye for keeping sales processes as simple, straightforward, and efficient as possible.

Pipedrive is primarily used by small and mid-size teams, however the sales CRM’s advanced features have wide applications. Professionals can use Pipedrive to organize their contacts, forecast sales, and follow-up with leads at optimal times. The solution works on both desktops and mobile devices, thanks to powerful iOS and Android applications.


What is Pipedrive?

Pipedrive is a sales CRM and pipeline management application that was created for small and mid-size teams, along with freelancers and non-profits. The purpose behind the solution is to give users the best possible view of all outstanding deals they, and their colleagues, are working on. Pipedrive is completely customizable, which makes it possible for teams to mold the application to their needs, rather than the other way around.

Timeline views provide users with accurate sales forecasts for the coming months and quarters. Advanced reporting features allow users to set both personal and group targets and track how close they’re coming to meeting those targets in real-time. Nightly backups in multiple locations help to ensure that the data that teams enter into Pipedrive is always safe and secure.


Who is Pipedrive for?

  • Experience level: All levels
  • Industry: All industries
  • Business size: Freelancers, Small Businesses, Mid-Size Business, Non-Profits
  • Departments/roles: Sales departments
  • Budget/point: All budgets

Main features

Sales Pipelines

Most sales teams prefer to use pipelines to see where they’re at and uncover hidden business opportunities. Pipedrive’s sales pipeline views are more effective than traditional to-do lists because they display sales and leads at all different stages. This allows salespeople to clearly view how they are doing and hone in on deals that need immediate attention.

Click over to your sales pipeline for an overview of where you and your teammates are at with any ongoing deals. With Pipedrive’s zoom features, you can narrow in on deals that were added in the past day or week. You can also move deals forward through the pipeline by dragging and dropping them into place.

Contact Histories

Pipedrive keeps complete deal histories and records of all online interactions between salespeople and their leads or business contacts. In the Contacts portion of the application, users are able to search for contacts by name or organization.

Use the search feature in Pipedrive’s mobile app to pull up contact information for any lead on your mobile device. You can filter your searches by deal—for example, typing in something like “Jennifer’s leads” or “Display ad sales”—and start new calls or emails with one-click. You can also add notes from meetings to any contact’s user history.

Timeline Views

Pipedrive’s Timeline View acts as a personal sales manager, helping business users select the right deals and leads to focus on at any given time. Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

Customize your Timeline View based on personal preferences or existing sales workflows. You can adjust the Timeline View to see deals arranged by delivery to implementation date. Timeline View is also an important tool for managers who are interested in seeing how their sales teams are doing without spending too much time looking into their salespeople’s individual pipelines.

Sales Forecasting

Sales forecasting tools provide teams with insights into how they can expect the next months or quarters to turn out. Pipedrive’s sales forecasting module provides users with a birds-eye view of company performance. This makes it easier for managers to make adjustments to their plans or expectations before revenue targets fall off track.

Using Pipedrive’s sales forecasting tools, you can track all your to-do items, emails, and scheduled calls for the coming day, along with those that are scheduled to be completed by the end of the month. Click between Pipedrive’s two views (Pipeline View and Timeline View) to see day-to-day work and long-term planning schedules. You can elect to receive notifications any time there is too little engagement with a deal, or when a deal is failing to move through the pipeline at its anticipated rate.

Reporting Capabilities

Every team has its own concerns when it comes to reporting, which is why Pipedrive has developed a customizable platform that businesses can adapt to their own needs. With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

Visit your personal sales dashboard to see an overview of the data that Pipedrive has collected. You can filter this information by category, product, services, or team member. You can see how your sales results stack up against those of your colleagues, and you can monitor your progress toward reaching personal activity goals in real-time.


Integrations

Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps. Pipedrive’s REST API is also available.


Pricing

Pipedrive offers straightforward pricing. Businesses can expect to spend $12 per user, per month. Pipedrive does not charge any hidden fees, and there are no contracts or account limits.

Businesses that expect to have more than 50 users should contact Pipedrive directly for custom pricing information.


Bottom line

  • Lean CRM application designed for sales teams.
  • Helps salespeople follow up with leads in a timely manner.
  • Forecasting tools provide managers with a birds-eye view of group performance.
  • Mobile applications allow users to search through contacts and deals 24/7.
  • Sales pipelines keep prospects and contacts organized.

Videos and tutorials

Additional information for Pipedrive

Key features of Pipedrive

  • Sales Pipeline View - great overview of sales
  • Contact History
  • Full Customization
  • Email integration
  • Goal Setting & Reporting
  • Roles & Organizational Hierarchy
  • Multi-Language
  • 24/7 Support
  • Google Calendar & Contacts Integration
  • Powerful API
  • Mobile Apps
View All Features

Benefits

- Our Pipeline View gives you the best possible overview of outstanding deals.
- Timeline View gives an accurate forecast for ongoing month or quarter.
- Customize everything: it is extremely easy to fit Pipedrive to your needs.
- Superb reporting: set team and individual targets and measure results in real-time.
- Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
- Saves you time: we eliminated the things that slow you down in conventional CRMs.
- Syncs with Google Calendar and Contacts, dropbox for Gmail
- Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.