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vcita

Appointment scheduling and reminder solution

Table of Contents

Is this product right for your business?

Find out with a

vcita - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

vcita overview

Based on 289 verified user reviews

What is vcita?

Reviews for vcita come from a wide variety of industries, including health, wellness and fitness (13% of reviewers), professional training & coaching (7%), and marketing and advertising (5%). The most frequent use case for vcita cited by reviewers is appointment scheduling (71% of reviewers).

What do users say about vcita pricing?

Some reviewers find vcita offers good value for money, highlighting reasonable pricing, annual discounts, and free trials. However, some users report costly upgrades, expensive plans for small businesses, non-refundable charges, and extra fees for certain features.

Starting price

35flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Appointment Scheduling

Calendar Integration

Customer Support

Payment Processing

Inconsistent payment handling and billing

vcita’s user interface

Ease of use rating:

4.4

(289)

vcita pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(16)

3-4(84)

5(189)

What do users say about vcita?

Select to learn more

Who uses vcita?

Based on 289 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Professional Training & Coaching

Financial Services

Marketing and Advertising

Others

Use cases

Appointment Scheduling

Billing and Invoicing

CRM

Appointment Reminder

Scheduling

vcita's key features

Most critical features, based on insights from vcita users:

Online booking

4.6

(58)

Calendar sync

4.6

(40)

Calendar management

4.4

(33)

Client database

4.3

(20)

Calendar/Reminder system

5.0

(20)

Payment processing

4.5

(21)

All vcita features

Features rating:

4.2

(289)

Booking management

3.8

(6)

Real-Time data

5.0

(1)

Real-time scheduling

4.8

(13)

Exercise library

4.0

(1)

Employee management

4.0

(3)

Reporting/Analytics

3.6

(8)

Debit/Credit card processing

5.0

(2)

Data import/export

4.0

(1)

Task management

4.5

(2)

Scheduled messaging

5.0

(1)

Customizable templates

4.0

(1)

Customizable reports

5.0

(1)

Customizable invoices

5.0

(5)

Scheduling

4.8

(6)

Customizable branding

4.0

(2)

Color codes/icons

5.0

(1)

Customer database

4.5

(2)

CRM

5.0

(1)

Self service portal

5.0

(2)

Credit card processing

(0)

Access controls/permissions

4.0

(1)

Multi-Channel marketing

5.0

(1)

Live chat

5.0

(1)

Multi-Provider practice

5.0

(1)

Lead qualification

4.0

(1)

Appointment management

4.5

(11)

Appointment scheduling

4.3

(6)

Video conferencing

3.0

(1)

Lead generation

4.0

(2)

Invoice history

4.5

(10)

Quotes/Estimates

4.7

(7)

Billing & invoicing

4.5

(6)

HIPAA compliant

5.0

(2)

For medical purposes

3.0

(1)

For small businesses

5.0

(2)

Mobile access

4.4

(59)

Contact management

4.4

(26)

Confirmations/Reminders

4.7

(52)

Website integration

4.4

(14)

Third-Party integrations

3.5

(6)

Alerts/Notifications

4.5

(11)

Contact database

4.1

(12)

Invoice creation

4.7

(26)

Mass texting

4.4

(10)

Client management

3.7

(11)

Email campaign management

4.3

(12)

Recurring appointments

3.8

(4)

Segmentation

3.8

(4)

Reminders

4.3

(6)

Workflow management

3.9

(7)

Billing portal

5.0

(4)

Online invoicing

4.7

(22)

Interaction tracking

4.5

(13)

Email marketing

4.0

(3)

Multi-Location

4.8

(4)

Automated scheduling

4.6

(9)

Email management

4.3

(11)

Lead management

4.3

(19)

Document storage

4.6

(15)

Social media integration

3.6

(5)

Customizable forms

2.8

(5)

Practice management

4.5

(2)

Mobile optimization

4.0

(2)

One-to-One messaging

3.0

(2)

AI copilot

4.0

(2)

Sales pipeline management

4.0

(1)

Mobile payments

4.3

(4)

Automated responses

5.0

(3)

Marketing automation

4.4

(8)

Mobile app

4.5

(2)

Online trainer

(0)

Patient communications

(0)

Partial payments

(0)

Two-Way communication

(0)

Parent/Student portal

(0)

Parent portal

(0)

Patient engagement

(0)

Patient intake

(0)

Patient management

(0)

Patient portal

3.0

(1)

Patient records management

(0)

Two-Way audio & video

(0)

Patient scheduling

(0)

Payment collection

(0)

Payment collection in the field

(0)

Payment reminders

(0)

Payroll management

(0)

Performance metrics

(0)

Treatment packages

(0)

Mobile coupons

(0)

Multi-Channel communication

(0)

Work order management

5.0

(1)

Multi-Currency

3.5

(2)

Wait list management

(0)

Multi-Language

(0)

Virtual meetings

(0)

Multi-Period recurring billing

(0)

Multi-Physician

(0)

Video consultations

(0)

Multiple payment options

(0)

Multiple user accounts

(0)

No-Show tracking

(0)

Nutrition program

(0)

On call scheduling

(0)

Onboarding

(0)

User management

(0)

Online classes

(0)

Online payments

4.5

(2)

Online registration

(0)

Online scheduling

(0)

Physician management

(0)

Registration management

(0)

Team Notes

(0)

Remote treatment planning

(0)

Team management

(0)

Reporting & statistics

(0)

Team Calendars

(0)

Rescheduling

(0)

Resource scheduling

(0)

Role-Based permissions

(0)

Sales reports

(0)

Tax calculation

(0)

Sales tax management

(0)

Task scheduling

(0)

Student management

(0)

Status tracking

(0)

Staff management

(0)

Sport Coaching

(0)

SMS reminders

5.0

(1)

Score Tracking

(0)

Search/Filter

(0)

Secure data storage

(0)

Secure messaging

(0)

SMS messaging

(0)

Self Payment

(0)

SMS marketing

(0)

Shared contacts

(0)

Physician scheduling

(0)

Point of sale (pos)

(0)

Preview functionality

(0)

Process/Workflow automation

(0)

Progress notes

3.0

(1)

Progress tracking

(0)

Project billing

(0)

Promotions management

(0)

Proposal management

(0)

QuickBooks integration

(0)

Real-Time analytics

(0)

Real-Time chat

(0)

Transaction history

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Timer

(0)

Therapy notes

(0)

Real-Time updates

(0)

Receivables ledger

(0)

Records management

(0)

Territory management

5.0

(1)

Recurring invoicing

(0)

Recurring/Subscription billing

(0)

Referral tracking

5.0

(1)

Refund management

(0)

Template management

(0)

Communication management

(0)

Content management

(0)

Credit card management

(0)

Customer engagement

(0)

Customer history

(0)

Customer management

(0)

Customer mobile app

(0)

Customer statements

(0)

Customer support

(0)

Customizable fields

(0)

Dashboard

(0)

Data security

(0)

Dental practice management

(0)

Dispatch management

(0)

Document management

(0)

Drip campaigns

(0)

Due date tracking

(0)

Electronic payments

5.0

(1)

Electronic signature

(0)

Email reminders

(0)

Email templates

(0)

Email tracking

(0)

Employee scheduling

(0)

EMR/EHR

(0)

Enrollment confirmation

(0)

Estimating

(0)

Event calendar

(0)

Event management

(0)

Event scheduling

(0)

Gift card management

(0)

2-Way messaging

(0)

Accounting

(0)

ACH payment processing

(0)

Activities booking

(0)

Activity dashboard

(0)

API

(0)

Attendance tracking

(0)

Autoresponders

(0)

Availability management

(0)

Batch processing

(0)

Bill payment

(0)

Booking notes

(0)

Business card/badge scanning

(0)

Business Coaching

(0)

Campaign management

5.0

(1)

Campaign scheduling

(0)

Candidate profiles

(0)

Care summaries

(0)

Case management

(0)

Channel management

(0)

Chat/Messaging

(0)

Class management

(0)

Class registration

(0)

Class scheduling

(0)

Click tracking

(0)

Client portal

(0)

Client profiles

(0)

Clinical notes

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Group registration

(0)

Group reservations

(0)

Group scheduling

(0)

Healthcare compliance

(0)

Hourly billing

(0)

HR management

(0)

Image library

(0)

In-Person payments

(0)

In-person trainer

(0)

Intake management

(0)

Invoice management

(0)

Invoice processing

(0)

Job management

(0)

Job scheduling

(0)

Landing pages/web forms

(0)

Lead capture

4.0

(2)

Lead distribution

(0)

Lesson Notes

(0)

Life Coaching

3.0

(1)

List management

(0)

Loyalty program

(0)

Maintenance scheduling

(0)

Medical billing

3.0

(1)

Meeting management

(0)

Member management

(0)

Membership management

(0)

Message personalization

3.0

(1)

Messaging

(0)

Mobile alerts

(0)

Event triggered actions

(0)

Facility scheduling

(0)

Faculty/Staff management

(0)

File management

(0)

File sharing

(0)

File storage

(0)

Financial management

(0)

Fitness plan

(0)

For accountants

(0)

For barbershops

(0)

For carpet cleaners

(0)

For chiropractors

(0)

For dance studios

(0)

For field service

(0)

For group therapy

(0)

For gyms

(0)

For handyman industry

(0)

For healthcare

(0)

For ipad devices

(0)

For mac devices

(0)

For medical spas

(0)

For mental/behavioral health

(0)

For physical therapy

5.0

(1)

For plumbing industry

(0)

For real estate

(0)

For salons and spas

(0)

For startups

(0)

For yoga/pilates studios

(0)

GDPR compliance

(0)

Generative ai

2.0

(1)

vcita awards

vcita alternatives

vcita

4.4

(289)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

Goldie

4.8

(1.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Jobber

4.6

(1.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Acuity Scheduling

4.8

(5.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

vcita pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Kickstart

Per month

Features included:

100 Monthly SMS Credit – Inside US
20 Monthly SMS Credit – Outside US
Set-up & Installation Session (45 Min.): 150$ / Per Session
Square
Zoom Integration

Business

Per month

Features included:

250 Monthly SMS Credit – Inside US
5000 Campaign Recipients
50 Monthly SMS Credit – Outside US
Email + Phone Support

Platinum

110

Per month

Features included:

10000 Campaign Recipients
250 Monthly SMS Credit – Inside US
50 Monthly SMS Credit – Outside US
Google Analytics
Secure Client Portal
SMS Notifications & Reminders
Two-Way Texting With Clients

User opinions about vcita price and value

Value for money rating:

4.2

Of 36 reviews that provide robust commentary on vcita's price and value, 52% mention it in a positive light.

Some reviewers find vcita offers good value for money, highlighting reasonable pricing, significant discounts for annual payments, and a free version that allows users to scale up as needed. They appreciate the availability of free trials, cost-effective integration with payment platforms, and included training at no extra cost. However, some users report that certain features require costly upgrades, and feel the plans are expensive for small or seasonal businesses. Reviewers indicate dissatisfaction with non-refundable charges, limited flexibility in the free version, and unexpected billing after trials. Some users say specific features like SMS incur additional fees.

, and

To see what individual users think of vcita's cost and value, check out the review excerpts below.

“Its a clean design and offers me all I need at a good price point.”

Linda B.

Owner/Coach

“Ease of use and cost effective when considering the payment platform build in with Stripe”

Thomas G.

Thinking Into Results Consultant

“Its quite expensive, and once you have upgraded our plan, you can't go back to a simpler plan. If you want to add a staff member onto it its extremely expensive.”

Phoebe M.

Sports Therapist

vcita integrations (32)

Integrations rated by users

We looked at 289 user reviews to identify which products are mentioned as vcita integrations and how users feel about them.

Google Calendar

Integration rating: 4.2 (5)

“This allows staff to utilize one calendar for planning for appointments as well as their personal calendars. It also allows us to see when staff is available for new leads.”

Courtney P.

Advocate

Square Payments

Integration rating: 5.0 (4)

“Main source of payment from clients. Ease for them of clicking in client portal and collecting the payment”

Courtney P.

Advocate

PayPal

Integration rating: 5.0 (4)

WordPress

Integration rating: 4.8 (4)

Stripe

Integration rating: 5.0 (3)

Zapier

Integration rating: 5.0 (2)