WaitWell Reviews

Waitwell is a very straightforward and convenient software to use. Integrating it into the Registry was very seamless. Some of the features I love most are the fact that you can place clients on hold, increase the priority (e.g. Seniors) of clients to be served, and safe management of queue without overcrowding the office.

With the use of Waitwell software, the services of a greeter will still be needed at the door to coordinate people's compliance with the queuing system. For me as a user, I love the greeter system but business owners might feel it's additional money to spend. But, the overall result is worth it.

Thank you Beatrice for your detailed feedback. Our product is all about customer experience and we are happy to hear that WaitWell is helping your organization to deliver better customer experience.

The application has ensured there are sustainable mechanisms for managing visitors, and they get tracked for every activity they have. Besides, the determination in allowing proper consultation and engagement has been fully utilized by this software.

The platform is friendly, cost sustainable and it makes every visitor feel appreciated within the company space.

Its simple functionality to manage visitors is my favorite. It helps us to reduce waiting time substantially.

Till date it is very reliable in its work in my organization. So no complain as of now.

What I liked the most about WaitWell software is its real-time reporting feature. This feature provides businesses with valuable insights into their visitor patterns, such as which times of day are busiest, which areas of the building are most popular, and which types of visitors are most common.

I found WaitWell software to be a bit too expensive. I also wished that it integrated with more of our other business software applications.

What i like best about WaitWell is how it boost performance and increase customer delivery services. It has given us clear line up for arranging and planning for clients appointments. I love how it is easy to use and it seamlessly integrates with customer management tools.

The performance of the application is superb,excellent and exceptional. I recommend it.

The application has established a professional form that allows visitors to be well controlled and their moves monitored. Further, the direction the tool takes in allowing proper time allocation is fruitful and dynamic.

The approach from the software is reliable and very affirmative, which is a professional business form.

The time allocation and visitors tracking option is accurately set by this program, and there are friendly systems that saves on business resources. The online setting and booking is also fully utilized by this program.

There are systematic planning that allows every visitor feel appreciated and recognized, and this saves the resources in a company.

WaitWell is an amazing and incredible tool for making appointments and it saves much time. What i like best about it is that we can easily track the status of waitlist. It has really been easy to manage appointments and attend to the customers on the wait list easily and quickly. I like its interface which is very nice and friendly.

We have not experienced any difficulties while using WaitWell. So far so good.

With WaitWell,it is fast to join virtual meetings as integrates when Microsoft Teams.It also makes it simple to book and manage appointments.Joining and managing queues is more efficient with WaitWell.

WaitWell meets all our organization requirements and I haven't seen any weakness whatsoever.

WaitWell integrates well with my queue management software, allowing me to manage both scheduled appointments and walk-ins from a one interface. The next person in line will be contacted via phone call, web meeting, or in-person meeting at the click of a mouse. Teamwork and attention to customers have both benefited.

Since WaitWell doesn't offer a mobile app, I have to use the browser on my phone or tablet to access it. Please develop an app as soon as possible.

On a typical business day we could have had as many as 10 to 30 people inside our office, in line, at any one time. We knew that proper COVID distancing was going to give a problem and subsequent mandated restrictions drastically reduced the number of customers we could have in our office. We also knew that we couldn't expect our customers to line up outside in freezing temperatures. Desperate times...

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The system has worked so well that it is difficult to single out anything that we do not like.

Thank you Dennis for the positive review. Changing to a digital queue is a significant change for any organization but your staff really rose to the challenge and we are happy to see the change paying off for your organization.

The software is easy to use on both the front and back ends. I like the controls that we have as administrators once it is all set up. We have dealt mainly with [SENSITIVE CONTENT] - she is amazing and so responsive. Works to understand our needs; then tries different ways to accommodate it. Also teaches us what we can do on our own.

I, honestly, can't think of a con. It was a change in culture and processes - so we are waiting for the students to catch on and for other offices on campus to join. We were one of the earlier adopters of the technology. But, students are super responsive - I don't anticipate any issues when we introduce a new online booking system that differs from what we currently use.

Thank you for sharing your experience with WaitWell! We're delighted that you find the software easy to use on both ends. It's always rewarding to see customers appreciate our commitment to great support!

It is a one-stop shop for all of your line management and appointment scheduling needs. It can be customized to fit the specific needs of your business, regardless of size or industry.

WaitWell software is a good solution for businesses that have high customer traffic and need to manage long lines and wait times. However, it may not be necessary for businesses with lower customer traffic or that do not have a problem with long lines.

Easy to vheck on our waitlist status. Easy to book for an Appointment online It has aneasy to use interface. Easy to set up and get started with.

We have no any dislikes,we love the software.

One of the benefits of using WaitWell is that it makes it extremely easy to manage queues and appointments. It's one of the best solution i have ever encountered as it helps to reduce wait time. With WaitWell, it's very easy and fast to book appointments.

I'm really much pleased with what WaitWell does. I can't remember anything that disappointed me while using it so i lack nothing to dislike.

The platform allows us to manage our queue which can be 200+ per day and ensures everyone is seen in order. I love that it shows how many customers have come

I do not see anything wrong with this self-explanatory queue system

WaitWell ensures robust appointment features that help us to exactly arrange on-time meetings with our shareholders.

As far as my journey goes, it is very reliable appointment platform.

It provides real-time updates and allows for better visit and communication between businesses and our clients.

The dashboard can be made a little more sleek and colorful.

I like how WaitWell lucidly solves the problem of incoming visitors by monitoring their visits.

Well, I have not experienced anything awkward thus far.

I like the ease to join queue with this software.It makes it easier to schedule,cancel and get appointment reminders.It help to reduce wait time in long queues.

It streamline and optimize service delivery and for this reason there is no drawback to pinpoint.

First, I like that using WaitWell is easy The software makes online booking easy and support mobile use We never miss appointments thanks to reminders Scheduling management is easy

It is a smooth solution and makes appointment and scheduling easy. No dislikes

WaitWell tool is user friendly and easy to integrate with 3rd party meetings apps like Teams or Zoom. Easy to manage appointments or meetings with this solution. It sends notifications timely that saves from the miss clients appointments. It saves my time and enhances productivity.

User Interface needs little bit optimisation and offers less features as compared to the other apps available in the market.

WaitWell is incredibly good as it includes benefits like efficient scheduling, reduced no-shows, improved organization, and enhanced customer satisfaction.

Based on our usage, we find absolutely no negative reasons to highlight about it.

I like that we get real-time data and that it is affordable It comes with best reminder and notification features It makes all booking easy as well scheduling

Hardly experienced any problems with WaitWell in place.

I have really enjoyed using WaitWell because it provides us with appointment booking for our clients. Highly recommended.

I have not faced problematic situations while using WaitWell tool since I started using it.