WaitWell Reviews - Pros & Cons, Ratings & more

Qminder

TablesReady

WellnessLiving

Qmatic

QLess

WaitWell gets rid of crowded waiting room. Customers can make an appointment or join a virtual walk-up queue using their mobile device (QR code or SMS text) or by clicking a link on the organization's website or using an optional kiosk. Staff view all tickets from a simple queue screen.

WaitWell

Android

Web-based

iPad

iPhone

Quality Control Specialist

It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time.

Associate Quality Engineer

WaitWell is incredibly good as it includes benefits like efficient scheduling, reduced no-shows, improved organization, and enhanced customer satisfaction.

Operations Officer

I like its intuitiveness, user friendliness and usability. WaitWell has a great and responsive customer support team, very responsive and supportive.

Software Engineer

Nice and receptive to ideas is the personnel. Everything has gone really well with excellent line management and supportive staff.

Owner

It's frustrating that we're charged for how many texts get sent out so our messages are limited to carrier standards.

Relationship Manager

WaitWell is an amazing and powerful queue management and appointment scheduling tool that ensures our customers can easily join a queue which reduces waiting time.

What i like best about it is that we can easily track the status of waitlist. It has really been easy to manage appointments and attend to the customers on the wait list easily and quickly.

Business Analyst

The simplicity, cost effectiveness, support and customizability of features are all aspects that our organization liked most about the software.

Director, Student Transitions and Success Centre

The customization abilities, incredible customer service, and user friendliness of Waitwell all make this product the best I've seen.

Senior Software Consultant

With it, it's very easy and simple to join and manage queues and it seamlessly integrates with Zoom making it easy and straightforward to join virtual meetings.

Registry Agent Clerk 

Wait well helps us to manage line up very well. All our clients appreciate the feature and love it.

Administrator

I like that WaitWell is easy to use and all bookings can be done online. The software comes with great visitor management features.

Technical support

Very helpful to track visitors and appointments for them. API also is supported to link to other services.

Sales and Marketing Manager

It's the best queue management that delivers better customer workflows. It reduces customers walkways and also delivers shorter customer service time.

Business Development Manager

I am a big fan of WaitWell as it allows me to schedule and queue up clients for investment seminars.

Tour Consultant

I can't remember anything that disappointed me while using it so i lack nothing to dislike.

Senior Manager

There aren't many drawbacks, however if I had to complain, the WaitWell sign-up page could be more tailored to our brand.

Managed Services

The cost is expensive and may not be covered by insurance. Sometimes, this may make it difficult for some individuals to use.

Square Appointments

Queue-it Virtual Waiting Room

Swiftlane

NextMe

It has helped us digitize and integrate various business departments which has eased/ shortened the processes and enhanced proper tracking, scheduling & overall reporting. 

Enhance your booking with  'WaitWell'

Thank you, Dennis, for your review. We are so happy to hear that WaitWell has helped your organization to digitize service operations and get better insights into operations. 

Excellent queue management and appointment scheduling tool. 

Thank you, Tarwuleh, for reviewing WaitWell's queue management and appointment scheduling capabilities. Your feedback is greatly appreciated! 

WaitWell is intuitive, user friendly and highly customizable to suit your needs. It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time. 

An excellent and exceptional tool for making appointments. 

Your feedback on WaitWell's intuitiveness, user-friendliness, and customization options is greatly appreciated, and we're pleased that it has improved and saved you valuable time in your work!

Real time updates on visits

We appreciate your feedback, and we're continually working on improving the user interface. Thank you for sharing your thoughts!

WaitWell saves much time. I highly recommend it. 

Thank you for your strong endorsement of WaitWell!

WaitWell helped me to design an optimal workflow tailored to our every business need.

A good choice for medical service.

The customer service providers are always available for us 24/7 ,anytime we reach out for any assistance they respond to us so quickly.

The Prodigious  and Classical  Appointment  scheduling software.

Your comments on our customer service team's availability and responsiveness are highly valued. Thank you for sharing your thoughts!

Top visitor operations software

We are pleased to hear that you find WaitWell reliable! Thank you.

Since we started using WaitWell, we have never missed appointments as it sends reminders in real-time. It supports mobile application and everything is available online thus making wait-list management easier. 

WaitWell... The best queue management and appointment scheduling system. 

We're thrilled to hear that WaitWell has been such a time-saving and efficient solution for you! Thank you for sharing your insights.

Incredible Waitlisting capacity.

Thank you for highlighting WaitWell's incredible waitlisting capacity!

Saves time and ensures credibility

We're glad to hear that WaitWell is helping you save time and enhance service delivery. Thank you for your feedback!

Praisworthy scheduling skills

We greatly appreciate your positive comments!

The Best Way to Manage Lines and Appointments, Period

Thank you for sharing your feedback and for highlighting how WaitWell is designed to cater to a wide range of businesses. We're constantly improving to meet diverse needs!

Simply making appointments

Thank you for your valuable feedback on WaitWell's flexibility and user-friendliness. We're expanding report options and continually enhancing our apps for an improved user experience; please feel free to share any specific suggestions with us.

Cutting-edge, secure, and efficient time management software


We're thrilled that WaitWell has enabled you to excel in customer service. WaitWell offers flexibility for tailoring the interface to your brand, and we're open to your suggestions for further customization. Please reach out. Thank you for sharing your feedback!

WaitWell assists customers in avoiding lineups so they can freely explore. Nice and receptive to ideas is the personnel. Everything has gone really well with excellent line management and supportive staff.

WaitWell Easy Management Tool

We're delighted that WaitWell offers you a seamless experience, and we're committed to ongoing platform improvements, including Microsoft Outlook integration and upcoming Google Calendar integration, to enhance scheduling. Our pricing is tailored to meet client needs, and we welcome discussions about our pricing strategy. Feel free to reach out to us!

Our customers can easily access our services from their mobile devices and book appointments with our staff from anywhere. We no longer need manual queues for quick service delivery.

Excellent tool for improving customer service

It's great to hear that WaitWell's flexible features allow customization to suit your ideal workflow. Thank you!

From Waiting Lines to Smiling Faces

We're pleased that WaitWell has been a game-changer for you as well. Be rest assured that we are constantly exploring measures to prevent disruptions and ensure a fair waiting process for everyone. Thanks for your valuable feedback!

My experience is very positive with Waitwell.
Actually, during covid-19 it helps me a lot to manage meeting.

Review of waitwell

Thank you for highlighting that WaitWell is user-friendly and easy to use. We appreciate your positive feedback!

Customer Service has always been great to respond to our needs.

MMI Survey

Hello Christina. Thanks for the review. We are always happy to work with you to improve your clinic workflow. We have actually added a number of new features. We'll be reaching out regarding a webinar for clinic managers using WaitWell soon. Thanks for choosing WaitWell. 

We LOVE WaitWell.

We're pleased that WaitWell's comprehensive approach supports your business and enhances the end-user experience. Appreciate your valuable review!

Our organization needed to transform our public facing service delivery model in a significant way during the pandemic.  Waitwell was the partner that allowed us to do with a powerful yet simple platform and a team dedicated to their customers' success.  The simplicity and features were an amazing value at their cost level compared to other companies.

Great Product, Amazing Results

We're delighted that you find WaitWell user-friendly, cost-effective, and customizable! Your feedback is appreciated, and we're committed to continuous improvement.

I really like the WaitWell system because I think it's so convenient for people & with covid, it makes it safer. 

Very efficient & convenient

Thanks for taking the time to leave us this feedback. We are glad to hear that you are able to work around it even when there is some user error. We agree that reducing staff stress levels is a key benefit of using WaitWell. 

WaitWell staff have been great to work with and they are always willing to listen to enhancement suggestions. 

WaitWell Queue Management

Thank you Dennis for the positive review. Changing to a digital queue is a significant change for any organization but your staff really rose to the challenge and we are happy to see the change paying off for your organization. 

It has been a great experience. The support has been incredibly helpful. 

WaitWell is Amazing

Thanks so much for your feedback, Chance. We really appreciate the opportunity to manage lineups at your busy office. We are so glad to hear that WaitWell has helped to optimize efficiency and to increase your Google reviews. SMS messaging is an actual cost and WaitWell only charges for outgoing SMS texts. Please reach out if you want to go over your settings together to see if it's possible to optimize for SMS texts. Thanks again for being a WaitWell customer. 

WaitWell Reviews

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Pros and cons

74 reviews