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Top Rated Contact Center Software with Freelancers - Page 5

Last updated: June 2026

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331 software options

Pointel Configuration Management Solution logo

Improve your CX – A Solution to Configuration Drift

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CMS is an online configuration management tool that lets your operators audit, monitor and configure the Genesys infrastructure. It gives a clear picture of the entire change management process lifecycle. CMS helps track and manage an object change throughout its whole life cycle.

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CaseManager logo

Customizable contact center solution for excellence

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A customizable contact center solution that streamlines operations by enabling team creation, case segmentation, custom fields, field read/write access, automated workflows, flexible document generation, reporting, and enhanced customer engagements, available on-premise or in the cloud.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Zoom Phone logo

Cloud-based business phone system

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Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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VoiceAnalytics logo

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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FluentStream logo

Streamline Your SMB Communication Needs with FluentStream

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Cross-channel business communications for the modern business

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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ClarityTel logo

VoIP-based communication management solution

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

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Focus Contact Center logo

Call & Contact Center Software Focus Contact Center

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Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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TCN logo

Cloud-based call center solution

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Welcome to TCN’s contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

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DialerAI logo

Cloud callcenter for remote sales and customer communication

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DialerAI is a cloud call center suite helping manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management.

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Dextr logo

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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Aceyus logo

Employee & client experience management for contact centers

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Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

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LEX Reception logo

Cloud-based live chat software

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LEX Reception is a cloud-based software that helps users with dedicated legal receptionist support 24/7. The receptionists handle legal intake and client retention to build strong relationships. It helps team members grow, nurture potential clients, and work with CRM so teams can focus on casework.

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VHT Callback logo

Callback services and alternatives to waiting on hold

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VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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HaloCRM logo

Software for managing customer service operations

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HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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SpitFire logo

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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