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Free Customer Engagement Software - Page 2
Last updated: March 2026
171 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Enjoy a free plan for sending 6000 emails to 2000 contacts per month. Choose a standard monthly subscription that starts from $4 or a professional plan of $6 per month. Both these plans are available on a yearly basis as well for $3 and $4.5, respectively. You can also buy credits and send email campaigns without a monthly or annual subscription. Moreover, if you need custom plans or require sending 100,000 emails/contacts per month, you will receive a quote based on your business requirement.
Read more about Zoho Campaigns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly. Pro Plan: $39/user/month when billed annually. $49/user/month when billed monthly. Elite Plan: $59/user/month when billed annually. $69/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document and proposal and tracking software.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead capture and generation solution
Lusha is offered across several pricing plans, outlined below. Contacts: Starter: Available for free Professional: $49 per month (1-5 users) Premium: $79 per month (2-5 users) Enterprise: Custom
Read more about Lusha
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gamified customer engagement & feedback collection tool
MAIN MODULES : Interactive survey builder Feedback data importer 6 channels (widget, emails, SMS, etc.) Custom fields Journey mapping Visual analytics Custom reports Text analysis Geo report Feedback assignment Actions automation Access management ADD-ON : Custom API integration Team clusters
Read more about Feedier
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video management platform
Options available for any size business, from enterprise to solopreneur.
Read more about Dubb
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with Chrome extensions
Inbox: $30 per user/month paid annually in advance Team: $30 per user/month paid annually in advance
Read more about Ebsta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
FREE: 100K monthly tracked users and the essential features to find product-market fit GROWTH: Starting at $25/month with the ability to pick your monthly tracked users and buy online ENTERPRISE: Custom plans and pricing to empower teams in large organizations
Read more about Mixpanel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Maximize Engagement. Minimize churn.
OneSignal offers a free plan with limited features, after which paid plans start at $9/month and scale based on the channel usage. Free: Includes 1 Journey (with 2 steps), 6 Segments, and 2 Data Tags. Growth (from $9/month) - Includes 3 Journeys (with 6 steps, 10 Segments, and 10 Data Tags. Pro: Custom annual plan - includes 20 Journeys (with 50 steps), 20 Segments and 100 Data Tags.
Read more about OneSignal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Screen record, edit, and share within Chrome browser
Screencastify offers flexible pricing designed to meet the needs of individuals, educators, and organizations of all sizes.
Read more about Screencastify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Enterprise: Contact Bettermode for pricing.
Read more about Bettermode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
Read more about Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social proof for increasing trust & conversions on websites
Free: $0 (1K monthly unique visitors) Starter: $19 per month (billed monthly) or $16 per month (billed annually) Starter: $49 per month (billed monthly) or $42 per month (billed annually) Starter: $99 per month (billed monthly) or $84 per month (billed annually)
Read more about ProveSource
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Self-hosted and Cloud available with a perpetual and recurring license.
Read more about Faveo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey software and questionnaire tool
SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $49/month includes 1000 responses per month. Standard (for small companies): $99/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $249/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.
Read more about SurveyLab
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
Grow plan: $24/month (paid annually) Brand plan: $40/month (paid annually) Monthly plans also available.
Read more about VideoAsk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
BILLED YEARLY Free = $0 per month Basic = $134 per month Premium = $224 per month Premium Plus = $449 per month
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Free: 3 users Connect with 10k visitors / month Basic: $10/ month / user Connect with 50K visitors / month Professional: $17/ month/ user Connect with 100K visitors / month Enterprise: $25/ month / user Connect with 200k visitors / month
Read more about Zoho SalesIQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Free Plan: Up to 50 messages, 2 week trial Basic: 500 messages | $19/month (billed annually) or $25/month (billed monthly) Starter: 1,000 messages | $26/month (billed annually) or $35/month (billed monthly) Standard: 2,000 messages | $48/month (billed annually) or $59/month (billed monthly) Professional: 5,000 messages | $110/month (billed annually) or $138/month (billed monthly) Plus: 10,000 messages | $199/month (billed annually) or $249/month (billed monthly) Premium: 20,000 messages | $349/month (billed annually) or $449/month (billed monthly) Elite: 50,000 messages | $749/month (billed annually) or $949/month (billed monthly) Enterprise: 100,000 messages | $1,299/month (billed annually) or $1,749/month (billed monthly) Custom: contact Mobile Text Alerts for custom pricing details.
Read more about Mobile Text Alerts
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Collaboration Platform for sales & CS teams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Start out with our Free plan, and scale as needed as you get more feedback.
Read more about Canny
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Free: 1 location, up to 50 visits/month, 2 SMS/visit. Starter: $29/month for up to 4 locations, 3,000 visits/month, 3 SMS/visit. Business: $49/month/location for 4-10 locations, up to 10,000 visits/month, 3 SMS/visit. Contact Waitwhile for custom enterprise pricing. Discounted pricing is available for annual billing.
Read more about Waitwhile
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot Building Platform
We have Free, Starter & Pro Plans. For more details on our pricing, please reach out to support@smatbot.com
Read more about SmatBot