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Top Rated Customer Engagement Software with Free - Page 2

Last updated: September 2026

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178 software options

Pemcards logo

Maximize customer engagement with postcards

Pemcards is a customer engagement solution which provides features such as customizable postcard designs, payment processing, campaign management, lead management, contact database management, feedback tracking, gamification, and analytics.

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youengage logo

Customer experience and engagement solution

youengage is a customer experience and engagement solution designed to help businesses interact with users at every step of the customer journey, generate leads, gain feedback, increase revenue, and capture data via a unified platform. It enables professionals to design quizzes using personality tests and knowledge quizzes and create and share conversational surveys and forms with customers.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

Intelligent CX Analytics to understand why your NPS drops

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Survicate logo

Collect, analyze, and act on customer feedback

Survicate is a complete customer feedback platform to collect, analyze, and act on insights that drive customer engagement. Run surveys across sources, spark conversations, and gather real-time input. Use AI to analyze feedback. Connect with 40+ tools to act on the data.

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Hotjar logo

Digital experience insights for any business selling online

Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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NextMe logo

Cloud-based waitlist solution for service-based businesses

NextMe is a virtual waiting room that helps service-based businesses manage their waitlists and queues. With its intuitive features like self-check-in, customizable SMS notifications, and real-time customer engagement, it enables users to eliminate long lines, improve customer retention, and drive revenue.

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StoryTap logo

StoryTap is the leader in story-led video automation.

StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

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Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Poltio logo

All of Your Essential Tools Working Together With Poltio

Poltio is a customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. Poltio’s customizable UI/UX technology allows organizations of all sizes, across industries, to create a personal relationship with their customers at scale.

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allswers logo

Customer and employee engagement platform

allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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GroHawk logo

Customer feedback & engagement & NPS score calculator

GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind

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StorifyMe logo

Build stunning stories for your website or your app.

The most effective platform for distributing unique and interesting stories is StorifyMe.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Jahia logo

Digital experience and content management platform

Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Potion logo

AI-based personalized video email solution

Potion is a cloud-based software that provides businesses with the ability to manage their product catalog, inventory, and order fulfilment.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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VideoPeel logo

Video capturing platform for collecting customer testimonial

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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Responsly logo

Grow your business by caring for people

Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

By personalizing CX and UX, twik drives visitors to increase their retention/engagement and conversions thus increasing customers satisfaction at any given website. When visitors get what they intent to they are more engaged and satisfied.

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