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Top Rated Customer Engagement Software with Free

Last updated: June 2026

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174 software options

Tremendous logo

Digital rewards and payouts platform

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Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer engagement.

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Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

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Giftbit logo

Digital rewards for seamless incentive programs

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Use Giftbit to buy, send & track digital gift cards to engage & reward your customers. Send individually or in bulk with our simple web-app. Prefer to automate? Integrate directly with our API or trigger via Zapier with the apps you already use!

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Quizell logo

Turn personalized product recommendations into sales!

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Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

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Alchemer logo

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly.

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Missive logo

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Tango logo

Rewards that are easy to give and awesome to receive!

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Tango Card automates workplace gifting through incentive delivery technology. It is designed for companies in the B2B space for domestic and global reward programs. The platform allows users to send gift cards, donations, and prepaid cards to groups or individuals and automate incentive programs.

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WiserNotify logo

Social Proof Solution for eCommerce, marketing, and SaaS

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Wisernotify is a tool that helps you automate your social proof. We have been transforming the brand experience of 6000+ websites with social proof. This platform is customizable and user-friendly.

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Sogolytics logo

Customer and employee experience management platform.

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SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.

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Formaloo logo

The most powerful form builder for modern workflows

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Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Dubb logo

Video management platform

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Dubb is a SaaS video communication platform

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Ebsta logo

Customer engagement platform with Chrome extensions

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Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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Aligned logo

Customer Collaboration Platform for sales & CS teams

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Discover real customer engagement, when you have everyone you need, together, in one place. Aligned’s digital sales room helps buyers find everything they need with convenience, ease, and speed. Create a single source of truth for the deal and simplify your buyers’ journey.

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Typeform logo

Interactive form builder for data collection

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Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Feedier logo

Gamified customer engagement & feedback collection tool

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Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong customer engagement features. It offers omnichannel support, chatbots for instant help, a knowledge base for self-service, and CSAT surveys to measure satisfaction - helping teams build stronger, long-lasting customer relationships.

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ProveSource logo

Social proof for increasing trust & conversions on websites

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ProveSource uses social proof to increase trust and conversions on websites

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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OneSignal logo

Maximize Engagement. Minimize churn.

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OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

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