Free Customer Engagement Software

Best Top 10 List with Online/Web Based Reviews
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51 apps

Gainsight PX   

0
Product experience analysis platform
Free
$500/month for 500 users $1000/month for 1000 users $1500/month for 1500 users $2000/month for 2000+ users Foe more d… Read more about Gainsight PXetails, contact Gainsight
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Product experience analysis platform
Free
$500/month for 500 users $1000/month for 1000 users $1500/month for 1500 users $2000/month for 2000+ users Foe more d… Read more about Gainsight PXetails, contact Gainsight
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SoGoSurvey   

608
Customer and employee experience management platform.
Free
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Customer and employee experience management platform.
Free
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Zoho Desk   

1,598
Industry's first context-aware Helpdesk Software
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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Industry's first context-aware Helpdesk Software
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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Zoho SalesIQ   

70
Hassle free live chat re-imagined for business growth
Free
Free: 2 users Connect with 5000 visitors / month $19/ month: 3 users Connect with 100K visitors / month $59/ mont… Read more about Zoho SalesIQh: 5 users Connect with 250K visitors / month $129/ month: 10 users Connect with 1 million visitors / month
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Hassle free live chat re-imagined for business growth
Free
Free: 2 users Connect with 5000 visitors / month $19/ month: 3 users Connect with 100K visitors / month $59/ mont… Read more about Zoho SalesIQh: 5 users Connect with 250K visitors / month $129/ month: 10 users Connect with 1 million visitors / month
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Zoho CRM   

3,856
CRM software that helps you sell smarter, better, faster.
Free
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Business… Read more about Zoho CRMes) - $12/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $20/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $35/user/month (billed annually).
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CRM software that helps you sell smarter, better, faster.
Free
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Business… Read more about Zoho CRMes) - $12/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $20/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $35/user/month (billed annually).
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EngageBay   

52
Integrated sales & marketing software for growing teams
Free
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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Integrated sales & marketing software for growing teams
Free
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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Freshdesk   

2,149
Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - €0 (unlimited free agents) Blo… Read more about Freshdeskssom - €19/agent/month billed monthly or $15/agent/month billed yearly Garden - €35/agent/month billed monthly or $29/agent/month billed yearly Estate - €65/agent/month billed monthly or $49/agent/month billed yearly Forest - €125/agent/month billed monthly or $109/agent/month billed yearly
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Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - €0 (unlimited free agents) Blo… Read more about Freshdeskssom - €19/agent/month billed monthly or $15/agent/month billed yearly Garden - €35/agent/month billed monthly or $29/agent/month billed yearly Estate - €65/agent/month billed monthly or $49/agent/month billed yearly Forest - €125/agent/month billed monthly or $109/agent/month billed yearly
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Vocally   

2
Feedback capture and analysis solution
Free
Free for up to 2000 feedback submissions per month. Small - up to 5,000 submissions/month: $69.99/month (billed monthly)… Read more about Vocally or $49.99/month (billed annually). Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually) Custom plans are available on request.
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Feedback capture and analysis solution
Free
Free for up to 2000 feedback submissions per month. Small - up to 5,000 submissions/month: $69.99/month (billed monthly)… Read more about Vocally or $49.99/month (billed annually). Medium - up to 50,000 submissions/month: $399/month (billed monthly) or $329/month (billed annually) Custom plans are available on request.
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Mixpanel   

72
Most advanced analytics & engagement platform
Free
For full pricing details, visit https://mixpanel.com/pricing/ Starter: Free Growth: $779+ per year Enterprise: custo… Read more about Mixpanelm pricing
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Most advanced analytics & engagement platform
Free
For full pricing details, visit https://mixpanel.com/pricing/ Starter: Free Growth: $779+ per year Enterprise: custo… Read more about Mixpanelm pricing
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Pendo   

140
Product usage & behavior data capture
Free
Free with up to 100 monthly active users. Includes community support, rich product analytics, targeted in-app guides, pol… Read more about Pendols, NPS surveys and Pendo branding. For greater than 100 monthly users contact Pendo for a custom pricing plan.
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Product usage & behavior data capture
Free
Free with up to 100 monthly active users. Includes community support, rich product analytics, targeted in-app guides, pol… Read more about Pendols, NPS surveys and Pendo branding. For greater than 100 monthly users contact Pendo for a custom pricing plan.
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MySurveyLab   

36
Survey software and questionnaire tool
Free
MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Read more about MySurveyLab Test any plan for 14 days for FREE. Starter: $29/month includes 1000 responses per month. Standard (for small companies): $39/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $149/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.
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Survey software and questionnaire tool
Free
MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Read more about MySurveyLab Test any plan for 14 days for FREE. Starter: $29/month includes 1000 responses per month. Standard (for small companies): $39/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $149/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.
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LiveAgent   

782
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Yotpo  

202
Yotpo, the leading eCommerce marketing platform.
Free
Free - Up to 50 monthly orders - Review Request Emails - On-site Widgets - Moderation & Commenting - Social Pus… Read more about Yotpoh & SEO Page - And more Growth - Review Request Emails - On-site Widgets - 10+ Rewards Campaigns - Flexible Referral Program - Moderation & Commenting - Social Push & SEO Page - Reviews Carousel - Rich Snippets - Coupons & Email Upsells - And more Annual - Multi-Channel Content Generation - On-Site Widgets & Galleries - Customized Loyalty & Referrals Programs - Customer Photo Galleries - Google & Facebook Integration - Advanced Content Management - Custom Monthly Orders - Widgets & Emails Customization - Multiple Domains Support - Dedicated Success Manager - And more
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Yotpo, the leading eCommerce marketing platform.
Free
Free - Up to 50 monthly orders - Review Request Emails - On-site Widgets - Moderation & Commenting - Social Pus… Read more about Yotpoh & SEO Page - And more Growth - Review Request Emails - On-site Widgets - 10+ Rewards Campaigns - Flexible Referral Program - Moderation & Commenting - Social Push & SEO Page - Reviews Carousel - Rich Snippets - Coupons & Email Upsells - And more Annual - Multi-Channel Content Generation - On-Site Widgets & Galleries - Customized Loyalty & Referrals Programs - Customer Photo Galleries - Google & Facebook Integration - Advanced Content Management - Custom Monthly Orders - Widgets & Emails Customization - Multiple Domains Support - Dedicated Success Manager - And more
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REVE Chat  

13
Multi Channel Live Chat Software for Website Engagement
Free
Standard: $13.50 per license, per month Advanced: $25 per license, per month Enterprise: Custom pricing. Read more about REVE Chat
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Multi Channel Live Chat Software for Website Engagement
Free
Standard: $13.50 per license, per month Advanced: $25 per license, per month Enterprise: Custom pricing. Read more about REVE Chat
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Userlike  

631
Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
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Live chat and customer messaging for businesses of all sizes
Free
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium… Read more about Userlike plans.
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SurveyGizmo  

266
We put feedback in the hands of those who can take action.
Free
From Fortune 500 to Startups, SurveyGizmo provides the best data collection, analysis, and integration tools to solve rea… Read more about SurveyGizmol business problems, with the IT guardrails their enterprise needs. Pricing ranges from free to paid plans based on your business needs.
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We put feedback in the hands of those who can take action.
Free
From Fortune 500 to Startups, SurveyGizmo provides the best data collection, analysis, and integration tools to solve rea… Read more about SurveyGizmol business problems, with the IT guardrails their enterprise needs. Pricing ranges from free to paid plans based on your business needs.
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Feedier  

118
Gamified customer engagement & feedback collection tool
Free
Free plan: $0 (200 feedback entries per month) Standard plan: $49.9/mo or $548.9/yr Enterprise plan: $139.9/mo or $1538… Read more about Feedier.9/yr
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Gamified customer engagement & feedback collection tool
Free
Free plan: $0 (200 feedback entries per month) Standard plan: $49.9/mo or $548.9/yr Enterprise plan: $139.9/mo or $1538… Read more about Feedier.9/yr
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ProveSource  

76
Social proof for increasing trust & conversions on websites
Free
Free: $0 (1K monthly unique visitors) Starter: $19 per month (billed monthly) or $16 per month (billed annually) Starte… Read more about ProveSourcer: $49 per month (billed monthly) or $42 per month (billed annually) Starter: $99 per month (billed monthly) or $84 per month (billed annually)
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Social proof for increasing trust & conversions on websites
Free
Free: $0 (1K monthly unique visitors) Starter: $19 per month (billed monthly) or $16 per month (billed annually) Starte… Read more about ProveSourcer: $49 per month (billed monthly) or $42 per month (billed annually) Starter: $99 per month (billed monthly) or $84 per month (billed annually)
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Zendesk Chat  

100
Live chat software for SMBs and Enterprises
Free
LITE PLAN: Comes absolutely free with 1 agent and 1 concurrent chat. BASIC PLAN: $14 per agent/month, unlimited chats… Read more about Zendesk Chatand other features. ADVANCED PLAN: $25 per agent/month, unlimited chats and features. PREMIUM PLAN: $55 per agent/ month, unlimited chats and features. DISCOUNT: 20% for 1 year subscription 30% for 2 year subscription
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Live chat software for SMBs and Enterprises
Free
LITE PLAN: Comes absolutely free with 1 agent and 1 concurrent chat. BASIC PLAN: $14 per agent/month, unlimited chats… Read more about Zendesk Chatand other features. ADVANCED PLAN: $25 per agent/month, unlimited chats and features. PREMIUM PLAN: $55 per agent/ month, unlimited chats and features. DISCOUNT: 20% for 1 year subscription 30% for 2 year subscription
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Screencastify  

64
Customer Engagement
Free
Domain-wide licenses available with full user management. Read more about Screencastify
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Customer Engagement
Free
Domain-wide licenses available with full user management. Read more about Screencastify
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Acobot  

29
Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
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Self-learning conversational AI for lead nurture on websites
Free
A 15 day free trial is available, after which price plans are as follows: Acobot FREE (250 users/month + 25 web pages):… Read more about Acobot$0 Acobot SMALL (500 users/month + 50 web pages): $29/month Acobot MEDIUM (1500 users/month + 150 web pages): $49/month Acobot LARGE (3000 users/month + 300 web pages): $99/month
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WalkMe  

49
Transform the User Experience
Free
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SurveySparrow  

39
Conversational survey tool
Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually a… Read more about SurveySparrownd there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Enterprise Plan at $149, and the Elite Plan are the pricing plans offered.
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Conversational survey tool
Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually a… Read more about SurveySparrownd there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Enterprise Plan at $149, and the Elite Plan are the pricing plans offered.
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Customerly  

31
Customer lifecycle software for support, automation & more
Free
Startup: €9.00/month for 1,000 unique contacts managed. Professional: €29.00/month for 10,000 unique contacts managed.… Read more about CustomerlyEnterprise: for more than 10,000 contacts managed, contact Customerly for enterprise pricing plans.
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Customer lifecycle software for support, automation & more
Free
Startup: €9.00/month for 1,000 unique contacts managed. Professional: €29.00/month for 10,000 unique contacts managed.… Read more about CustomerlyEnterprise: for more than 10,000 contacts managed, contact Customerly for enterprise pricing plans.
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Delighted  

24
Multi-channel customer feedback collection with NPS scoring
Free
BILLED MONTHLY: FREE = $0 per month PLAN 1 = $99 per month PLAN 2 = $249 per month ENTERPRISE = Contact for pricing… Read more about Delighted BILLED YEARLY: FREE = $0 per month PLAN 1 = $89 per month PLAN 2 = $224 per month ENTERPRISE = Contact for pricing
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Multi-channel customer feedback collection with NPS scoring
Free
BILLED MONTHLY: FREE = $0 per month PLAN 1 = $99 per month PLAN 2 = $249 per month ENTERPRISE = Contact for pricing… Read more about Delighted BILLED YEARLY: FREE = $0 per month PLAN 1 = $89 per month PLAN 2 = $224 per month ENTERPRISE = Contact for pricing
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