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Top Rated Customer Experience Software with Freelancers - Page 5

Last updated: November 2026

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605 software options

Mayday logo

The intelligent knowledge base for customer care

Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Fullstory logo

Cloud-based behavioral data platform for all teams

Fullstory is a cloud-based behavioral data platform for web and mobile that auto-captures user interactions, delivering session.

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Ovation logo

AI feedback & recovery platform for restaurants

Ovation is a guest experience platform designed for restaurants that collects feedback through SMS-based surveys and QR codes. The platform features real-time guest recovery tools, reputation management capabilities, operational insights with menu-level analytics, and text marketing functionality. It integrates with point-of-sale systems, online ordering platforms, and loyalty programs to help multi-unit restaurants analyze feedback and address customer concerns.

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Process360 Live logo

Transform Process Into Advantage

Turn process into advantage with iGrafx360 Live and drive true transformation.

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Survey Analytica logo

Cloud-based survey platform

Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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OnceHub logo

Be where it matters. Bring your A game and sell.

OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Pyze logo

Actionable customer intelligence for brands & enterprises

Pyze is an actionable customer intelligence suite which helps brands and enterprises to maximize user retention through AI-based engagement and personalization

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PinMeTo logo

Marketing and search technology for multi-location brands

Get found, chosen, and trusted with PinMeTo. An Agentic AI-powered marketing platform built for multi-location brands to dominate search, maps, social, and AI.

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Jahia logo

Digital experience and content management platform

Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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re:spondelligent logo

AI-powered review management platform

re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

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allswers logo

Customer and employee engagement platform

allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Cauliflower logo

The AI-native insights platform for market research.

Cauliflower is an AI-native insights platform for market research teams and agencies. It unifies survey data prep, quantitative analysis, open-ended text analytics, dashboards, and native PowerPoint reporting in one workflow, from SPSS/CSV data to finished presentation.

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Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Emojot logo

All-in-one platform for customer-centric transformation

Assess customer feedback via touchpoint surveys throughout their lifecycle. Track satisfaction & loyalty using real-time analytics.

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BetaTesting logo

Real-environment feedback & technical testing platform

user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers

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AirVote logo

QR smileys to monitor service levels in public restrooms

Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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QuickMetrix logo

AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE

QuickMetrix is a new-generation digital customer engagement management platform for Social Listening, Online Reputation Management , Social CRM, Social Publishing, Surveys & Crisis Management.

Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Bizrate Insights logo

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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