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Top Rated Customer Experience Software with Mid size business - Page 7

Last updated: November 2026

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590 software options

elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Collectchat logo

AI website chatbot for leads, bookings and payments

Collectchat is a website chatbot that improves customer experience with instant, 24/7 AI answers from your website, files and FAQs, then collects feedback, bookings, orders and support requests in a friendly conversation.

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LocalClarity logo

Local SEO for multi-location brands

LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews

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TransparenSEE logo

Multi-location marketing platform

TransparenSEE is an AI-powered local marketing dashboard that simplifies business listing and reputation management. The tool empowers businesses to manage, monitor, and optimize local presence across all major platforms, ensuring the brand remains top of mind throughout the customer journey.

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Kenect logo

The AI Engine for Dealers

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

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VQ Online logo

Helping companies keep the promises they make

VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

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Review Spreader logo

A simple solution for online reviews

Give your customers an easy way to review your business online.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Fixzy Assist logo

Remote virtual assistant solution

Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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Deep Talk logo

Customer and employee feedback analysis platform

Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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Wati logo

Customer Engagement for Revenue Growth

The Agentic Customer Engagement Platform built for Revenue Growth

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Leadoo logo

Converting existing traffic into leads & online sales

Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution.

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CustomerSure logo

Using the VoC to drive actions that matter most.

CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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EvaluAgent logo

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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Personyze logo

AI website personalization, recommendations and A/B testing

Personyze is AI website personalization software. An AI agent builds campaigns from a plain-language description, AI recommendations and an AI chat agent work from each visitor's behavior and the site's own content, and every change can be A/B tested, on any website and with no developer.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

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Voice Analytics logo

Gain insights out of all your customer interactions

By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

Read more about Voice Analytics

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Q One logo

All-in-one market research & consumer insight platform

Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

Read more about Avaya Experience Platform

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Surfly logo

Universal Co-browsing and Collaboration Technology

Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel.

Instantly innovate your existing online interactions without changing your original application or installing software.

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OnScreen Guidance logo

Software guidance, right where work happens

OnScreen Guidance helps organizations guide employees through web-based software with interactive walkthroughs, smart tooltips, AI-generated process documentation, and translation into 14+ languages.

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Enterpret logo

Machine learning customer feedback analytics platform

Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

Read more about Enterpret

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