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Top Rated Reservations Software with Reporting/Analytics in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Reporting and analytics provide valuable insights into customer behavior, financial performance, and operational efficiency. They enable businesses to make informed decisions, track trends, optimize resources, and enhance overall management of reservations and bookings. Our reviewers in reservations software rated this feature as important.

3 Best Reservations Software with Reporting/Analytics

  • Wix
  • Eventbrite - Highest rated for reporting/analytics
  • OpenTable

See other top Reservations products with reporting/analytics

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the reservations software category. They also needed to have sufficient reviews about reporting/analytics, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for reporting/analytics based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Wix logo
4.4
(10.5K)

User insights about the reporting/analytics feature

Reviewers appreciate Wix's comprehensive reporting/analytics capabilities, which help monitor website traffic, visitor behavior, and site performance. They find the built-in analytics and integration with Google Analytics useful for tracking unique visitors and making data-driven decisions. Users report that the detailed and easy-to-read reports assist in identifying areas for improvement and optimizing marketing strategies. Some users mention that the feature can be complicated for newcomers, and others rely on external tools like Google Analytics for more detailed insights.
“Reporting and Analytics feature is essential, you can understand the website behaviour with Wix. Also you can connect Google Analytics and Search Console for real time data.”
AC

Anil C.

Marketing Executive

“Wix has an incredible suite of tools that allows you to analyze visitors, customers, spending habits, site traffic, etc.”
EM

Eric M.

Teacher

Reservations key features coverage

Wix offers 6 out of the 6 key features for Reservations software identified by reviewers:

Online Booking4.5
Booking Management4.4
Calendar Management4.4
Mobile Access4.5
Payment Processing4.4
Customer Support5.0

Pros and cons based on 10,596 verified reviews

57% of users rated Wix 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,596 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Cons:

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details

Pricing

Starting price:$17 flat rate/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Eventbrite logo
4.6
(5.7K)

User insights about the reporting/analytics feature

Reviewers highlight that Eventbrite's reporting/analytics capabilities are essential for tracking ticket sales, event attendance, and overall event performance. They appreciate the ability to download data, generate detailed reports, and access real-time analytics. Users find it helpful for understanding customer demographics, planning future events, and making data-driven decisions. They say the clear metrics and data visualization are easy to use and provide valuable insights. Some users mention that while they haven't used the feature, it is still considered important.
“Now this is an awesome feature!!! It allows you to see past reporting's & compare the analytical data so you can see as a comparison events that have gone well/ not so well, and what changes might need to be done. ”
PM

Phoebe M.

Sports Therapist

“Reporting/analytics is important in eventbrite because it allows for me to better assess, plan, and carry out events. It also helps to track crucial event metrics by creating useful reports ”
Verified reviewer profile picture

Oluyemisi G.

Administrator

Reservations key features coverage

Eventbrite offers 5 out of the 6 key features for Reservations software identified by reviewers:

Online Booking4.7
Booking Management
Calendar Management4.5
Mobile Access4.6
Payment Processing4.5
Customer Support4.8

Pros and cons based on 5,745 verified reviews

68% of users rated Eventbrite 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,745 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Cost-effective event management

Efficient RSVP tracking

Cons:

High fees and costs

See pros and cons details

Pricing

Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

OpenTable logo
4.7
(1.3K)

User insights about the reporting/analytics feature

Reviewers indicate that OpenTable's reporting/analytics capabilities are valuable for tracking customer habits, busy times, and the amount of time spent at the establishment. They say it helps keep track of business dinners and client information, including requests and contact details. Users report that it allows for comparing sales to reservations easily and provides suggestions based on usage patterns. However, many users mention they have not used this feature personally.
“Does a great job of keeping us up-to-date on how many customers are utilizing the reservation site and allows us to compare sales to reservations at a glance.”
KB

Kesha B.

Sales/Marketing/Event Director

“Reporting/Analytics in Open Table are important to identify customer habits with busy times and amount of time spent at the establishment.”
AK

Alan K.

Learning Manager

Reservations key features coverage

OpenTable offers 6 out of the 6 key features for Reservations software identified by reviewers:

Online Booking4.8
Booking Management4.5
Calendar Management4.5
Mobile Access4.7
Payment Processing4.4
Customer Support4.4

Pros and cons based on 1,317 verified reviews

75% of users rated OpenTable 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,317 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient meeting scheduling

Quick and easy table reservations

Cons:

High costs deter users

See pros and cons details

Pricing

Starting price:$149 flat rate/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Reservations Software with Reporting/Analytics in 2026

Acuity Scheduling logo

Online appointment scheduling software and assistant

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Read more about Acuity Scheduling

Users also considered
Wix logo

Website builder & business management platform

Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

Read more about Wix

Users also considered
Eventbrite logo

Build, manage, and grow events

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Read more about Eventbrite

Users also considered
Fresha logo

Online booking platform for beauty and wellness businesses

Fresha is the world's leading online booking & reservations software for the beauty and wellness industry.

Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.

Read more about Fresha

Users also considered
Hostaway logo
Category Leaders

AI-powered vacation rental management platform

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform.

Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

Read more about Hostaway

Users also considered
Booqable logo

Rental software for small and medium-sized businesses.

Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.

Read more about Booqable

Users also considered
OpenTable logo
Category Leaders

The best restaurant management platform.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Read more about OpenTable

Users also considered
FareHarbor logo

Online ticketing and booking software

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events. Through intuitive features and one centralized Dashboard, FareHarbor eases operations for thousands of businesses worldwide.

Read more about FareHarbor

Users also considered
SimplyBook.me logo

Scheduling software for service industries & entreprises

SimplyBook.me is an extensive reservation system for any type of service business. Sign up, get a beautiful personalised booking website or insert a booking widget to your own site if you have one. Allow your clients to book your services online 24/7 via your site, Instagram, Facebook or Google.

Read more about SimplyBook.me

Users also considered
Lodgify logo
Category Leaders

Lodgify is the #1 All-In-One Vacation Rental Software.

Manage all your reservations from one place. Keep track of your bookings. Receive and manage all inquiries in one inbox.

Read more about Lodgify

Users also considered
Peek Pro logo

All-in-one solution for tour and activity operators

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.

Read more about Peek Pro

Users also considered
Mindbody logo

Fitness & wellness business management software

Mindbody reservations software simplifies online booking and scheduling, keeps your clients coming back, and grows your revenue.

Read more about Mindbody

Users also considered
WeTravel logo
Category Leaders

The booking & payments platform for group & multi-day travel

WeTravel is the leading all-in-one business management platform for multi-day travel businesses, providing integrated, travel-specific administration, marketing, analytics, and payment tools.

Read more about WeTravel

Users also considered
Xola logo

Booking, marketing and distribution platform

Xola is the only unified booking, sales, and marketing platform for tour and activity businesses. Manage every kind of booking (online, over the phone, in perso

Read more about Xola

Users also considered
Jackrabbit Dance logo

Online dance studio management software

Online dance studio software used by over 12,000 studios & schools will transform the way you run your dance studio. Learn more now!

Read more about Jackrabbit Dance

Users also considered
Guesty Lite logo

The engine powering more successful STR hosts

Guesty Lite is the leading all-in-one platform for short-term rental hosts with up to three properties. It centralizes reservations, guest messaging, and operations, with seamless OTA sync and optional add-ons. Hosts switching to Guesty Lite see an average 9% revenue growth in just 12 months.

Read more about Guesty Lite

Users also considered
ResNexus logo
Category Leaders

Easy-to-Use Property Management Software.

ResNexus let's your business view and manage all of your existing and potential reservations in one place and reduce double bookings.

Expand your reach with seamless OTA connections to Google, TripAdvisor, Booking.com, Expedia, Airbnb, VRBO, & more!

https://resnexus.com/comparisons/

Read more about ResNexus

Users also considered
WellnessLiving logo

Business management for the health and fitness industry

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Read more about WellnessLiving

Users also considered
BookyWay logo

Booking application with multiple subscriptions

BookyWay is a web-based booking application designed to help businesses in the fitness and other industries allow members to book fitness classes or time slots to access equipment rooms. The platform lets teams create courses and classes from tablets or PCs, which can be shared with members using the free application.

Read more about BookyWay

Users also considered
Sirvoy logo
Category Leaders

Hotel reservation & property management system

Sirvoy Hospitality System is a hotel reservation & property management system for small & medium-sized hotels, B&Bs, hostels, motels, lodges, guest houses, and more

Read more about Sirvoy

Users also considered
Booker logo

Spa and Salon Business Management Software

Let your clients check availability, read about services, and book online through your own customized online booking page, Facebook app or Booker's mobile app.

Read more about Booker

Users also considered
Booksy Biz logo

Appointment scheduling and facility management tool

Booksy is a mobile calendar management & appointment scheduling system with which service businesses can manage online bookings & payments simply & effectively

Read more about Booksy Biz

Users also considered
Guesty logo

Vacation rental platform for all channels

The #1 AI-powered platform for short-term rentals. Maximize profit with the strategic AI Agent, automate operations, and scale distribution to 60+ OTAs.

Supporting portfolios of 1 to 500+ listings, Guesty is the engine inside 500K+ properties driving an average 33% revenue growth in year one.

Read more about Guesty

Users also considered
Exercise.com logo

Exercise.com is the all-in-one fitness business platform.

Exercise.com is a fitness business management platform that simplifies the painful admin tasks that are core to your fitness business. Through our custom-branded web and mobile apps, you can easily schedule, view, and manage all your appointments and classes – by trainer, location, and service.

Read more about Exercise.com

Users also considered
Appointy logo

Appointment scheduling solution

Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc

Read more about Appointy

Users also considered

Key features for Reservations software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Booking: Users value the ability to make reservations 24/7, view availability, and pay directly online, which enhances convenience and saves time for both customers and businesses. 96% of reviewers rated this feature as important or highly important.
  • Booking Management: Reviewers highlight the ease of customizing bookings, tracking reservations, managing customer information, and the ability to automate tasks, which improves operational efficiency. 96% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users appreciate the ability to view, manage, and block dates on the calendar to prevent double bookings and ensure accurate scheduling, which enhances overall planning and organization. 95% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers find mobile access crucial for managing bookings, accessing customer information, and making reservations on the go, which increases flexibility and convenience. 90% of reviewers rated this feature as important or highly important.
  • Payment Processing: Users emphasize the importance of secure, multi-currency payment processing options, and the ability to manage deposits and payments directly through the system, which simplifies transactions. 90% of reviewers rated this feature as important or highly important.
  • Customer Support: Reviewers appreciate responsive, knowledgeable customer support that provides timely assistance and clear guidance, enhancing their overall experience with the software. 90% of reviewers rated this feature as important or highly important.