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Reservations Software with Customer History
Last updated: December 2024
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Why is customer history important for reservations software users?
Based on GetApp's analysis of 47 verified reviews collected between July, 2021 and August, 2024
Customer history enables businesses to personalize the reservation process, track guest preferences and behaviors, and recognize repeat customers. It simplifies managing special requests, improves customer service, and supports targeted marketing efforts. Of the 47 reviewers who rated customer history, 94% rated this feature as important or highly important.
Key features of reservations software based on insights from 3935 verified reviews
- Online Booking: Users value 24/7 access, instant confirmations, and the ability to manage reservations on multiple platforms, enhancing customer convenience and business efficiency. 96% of reviewers rated this feature as important or highly important.
- Booking Management: Reviewers highlight customizable features, automated notifications, real-time updates, and ease of managing bookings and guest information, which streamline operations. 96% of reviewers rated this feature as important or highly important.
- Calendar Management: Reviewers appreciate avoiding double bookings, real-time updates, easy viewing of availability, and integration with other platforms for efficient scheduling. 95% of reviewers rated this feature as important or highly important.
- Customer Support: Users commend responsive, knowledgeable teams available through multiple channels, providing prompt assistance and detailed solutions, enhancing user experience. 90% of reviewers rated this feature as important or highly important.
- Mobile Access: Users find mobile features crucial for managing reservations on the go, appreciating apps that offer booking, payment, and real-time updates, though some seek improved functionality. 89% of reviewers rated this feature as important or highly important.
- Payment Processing: Reviewers mention secure, diverse payment options, integration with third-party providers, and automated features for deposits and refunds, simplifying financial transactions. 89% of reviewers rated this feature as important or highly important.
224 software options
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Hostaway is the leading all-in-one vacation rental software for professional property managers who want to get more bookings with less hassle. We make it easy for you to get more out of your business while spending less time with tedious manual tasks.
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Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.
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Cloudbeds offers a scalable platform for you to efficiently manage guests, inventory, pricing, and data in real-time. 10+ rooms only.
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Managing a hospitality business is complex. Guesty is your partner in making it easier. With an all-in-one platform, Guesty’s purpose-built technology optimizes and automates every aspect of your hospitality operations so you can save time, maximize revenue, and stay ahead of the curve.
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Rezdy is a cloud-based reservation software and distribution platform, designed especially for tour, activity, shuttle bus, rental and sightseeing operators. It integrates seamlessly and easily with your own website, through direct linking or simply pasting html code into your CMS.
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Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process payments. Checkfront manages tours, activities, & rentals.
Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type.
Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type.
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WebRezPro is an online reservation & booking and property management system for use in hotels, hostels, vacation rentals, and campgrounds
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Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing system. With over 600 installations in theatres, concert venues, sports arenas, casinos, fairs and attractions around the world, the accesso ShoWare platform is a proven success.
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Book It Now is a cloud-based online reservation system designed for B&B's, boutique hotels and cottages. Owners can manage reservations from any device. Easily move, change, or cancel a reservation, spot change rates, take notes, process payments and more, all from the reservation calendar.
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Comprehensive hotel management software featuring robust tools, advanced reporting, and 24/7 award-winning support.
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A FREE TRIAL fully featured Host solution. Download and start using in 15 minutes. The “Q Host Restaurant App” is available in the Apple App Store for iPads. Incorporated 2-way texting, floor maps, server sections, multi-device sync. Simple to use, easy to train, used at hundreds of restaurants.
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RocketRez is a cloud based POS system and reservation platform built specifically for high volume Tour and Attraction venues. Our fully integrated platform handles every aspect of your business, including online sales, ticketing, photos, private events and much more.
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High Trek POS is a point of sale and booking software designed to help the leisure and hospitality businesses offering activities including trampoline parks, escape rooms, ziplines, laser tag, and more. It provides an integrated digital waiver capability, which lets administrators upload the latest waiver form, receive customers' applications via any device, and validate to assign on tickets.
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Bookeo online scheduling and reservation system fills up your appointment book. Accept online bookings and payments 24/7, directly from your website and Facebook page. Bookeo Appointment Booking Software you can increase your revenue with marketing features.
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rezStream is a cloud-based hotel property management software that offers users an intuitive solution to help them capture more online reservations and to simplify how they manage their operations.
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XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses offering lifestyle experiences. For businesses with 1000+ yearly guests.
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Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.
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See why ResNexus is a top-rated property management software!
TRUSTED BY THOUSANDS OF PROPERTIES!
https://resnexus.com/comparisons/
ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!
TRUSTED BY THOUSANDS OF PROPERTIES!
https://resnexus.com/comparisons/
ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!
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SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more.
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Easy InnKeeping is an hotel management solution with room charts for the front desk, payment integration, POS, and housekeeping. Completely mobile friendly.
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ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.
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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
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GuestSuites is a management & reservation system for hotels, motels, resorts, campgrounds and B&Bs with features for online bookings, OTA channel manager & POS
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The Flybook is an advanced software solution for activity and tour companies, adventure parks, ziplines, and rental providers requiring online bookings with the addition of operational management such as smart ticketing, lodging, scheduling, POS, waivers, and intelligent reporting.
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