Reservation & Online Booking Software with Customer History

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SimplyBook.me   

634
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me

Checkfront   

229
Online bookings for tours, activities & rentals
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process payments. Checkfront manages tours, activities, & rentals. Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type. Read more about Checkfront
Online bookings for tours, activities & rentals
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process payments. Checkfront manages tours, activities, & rentals. Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type. Read more about Checkfront

roomMaster   

47
Cloud or on-premise hotel property management
Direct, commission-free bookings from your hotel website. User friendly, dynamic booking engine that sizes to the device for easy use on a PC, tablet or mobile. Read more about roomMaster
Cloud or on-premise hotel property management
Direct, commission-free bookings from your hotel website. User friendly, dynamic booking engine that sizes to the device for easy use on a PC, tablet or mobile. Read more about roomMaster

Booqable   

59
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable

Schedulista   

21
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista

Shedul  

1,060
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul

BookedIN  

189
Spend less time scheduling, more time doing what you love.
Want to save time? Book appointments online! Read more about BookedIN

Tix  

138
Cloud-based online ticketing system
Tix is a cloud-based ticketing and integrated box office solution for producers, venues, casinos, museums, and trade shows . Read more about Tix
Cloud-based online ticketing system
Tix is a cloud-based ticketing and integrated box office solution for producers, venues, casinos, museums, and trade shows . Read more about Tix

Preno  

23
Easy hotel and property management system for hoteliers
Easily manage your guest reservations and online bookings with our easy and powerful hotel management system. Read more about Preno
Easy hotel and property management system for hoteliers
Easily manage your guest reservations and online bookings with our easy and powerful hotel management system. Read more about Preno

Bookster  

25
Take bookings, payments, manage guests & more
Allow guests to reserve their stay instantly online. Read more about Bookster
Take bookings, payments, manage guests & more
Allow guests to reserve their stay instantly online. Read more about Bookster

Reservio  

22
Online booking & appointment scheduling software
Online booking & appointment scheduling software. Read more about Reservio

FlexyBeauty  

0
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty

Appointy  

250
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy

Ovatu Manager  

112
Appointment scheduling & online booking platform with POS
Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, group scheduling, device sync, and POS. Read more about Ovatu Manager
Appointment scheduling & online booking platform with POS
Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, group scheduling, device sync, and POS. Read more about Ovatu Manager

Booksy  

103
Mobile calendar management & appointment scheduling
Booksy is a mobile calendar management & appointment scheduling system with which service businesses can manage online bookings & payments simply & effectively. Read more about Booksy
Mobile calendar management & appointment scheduling
Booksy is a mobile calendar management & appointment scheduling system with which service businesses can manage online bookings & payments simply & effectively. Read more about Booksy

ReservationKey  

67
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey

eZee Reservation  

106
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation

Escapia  

86
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia

Bookinglayer  

50
Reservation and workflow management software
Bookinglayer is a reservation and online booking management software with tools for managing and automation workflows. The cloud-based solution allows businesses to sell online bookings, manage reservations, report accurately, organize bookings, communicate seamlessly, and make workflows simpler. Read more about Bookinglayer
Reservation and workflow management software
Bookinglayer is a reservation and online booking management software with tools for managing and automation workflows. The cloud-based solution allows businesses to sell online bookings, manage reservations, report accurately, organize bookings, communicate seamlessly, and make workflows simpler. Read more about Bookinglayer

Bookeo  

55
Online Appointments Scheduling & Payments
Bookeo Appointments is an appointment calendar and scheduling software for service providers and professionals offering appointment bookings. With Bookeo online appointment booking and scheduling system, you can accept online bookings and payments 24/7, directly from your website and Facebook page. Read more about Bookeo Bookeo also offers and advanced appointment calendar and marketing features to help you rapidly grow your business, such as gift vouchers, promotions, memberships and gift vouchers. Bookeo automatically sends email and txt reminders to your customers, and can even collect feedback from them after the visit.
Online Appointments Scheduling & Payments
Bookeo Appointments is an appointment calendar and scheduling software for service providers and professionals offering appointment bookings. With Bookeo online appointment booking and scheduling system, you can accept online bookings and payments 24/7, directly from your website and Facebook page. Read more about Bookeo Bookeo also offers and advanced appointment calendar and marketing features to help you rapidly grow your business, such as gift vouchers, promotions, memberships and gift vouchers. Bookeo automatically sends email and txt reminders to your customers, and can even collect feedback from them after the visit.

SeatAdvisor Box Office  

44
Cloud-based box office printing & ticketing solution
SeatAdvisor Box Office is a cloud-based box office ticketing solution for events, venues, casinos, museums, and trade shows & exhibitions, among others. Read more about SeatAdvisor Box Office
Cloud-based box office printing & ticketing solution
SeatAdvisor Box Office is a cloud-based box office ticketing solution for events, venues, casinos, museums, and trade shows & exhibitions, among others. Read more about SeatAdvisor Box Office

Welcome Anywhere  

49
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere

OnSched  

25
API 1st, Flexible booking solutions - with minimal coding
Access the power of our sync, and availability engines, designed with triggers & flows. Trigger actions in your application to generate bookings. Read more about OnSched
API 1st, Flexible booking solutions - with minimal coding
Access the power of our sync, and availability engines, designed with triggers & flows. Trigger actions in your application to generate bookings. Read more about OnSched

Punchpass  

25
Customer & attendance tracking for yoga and fitness studios
Software for your fitness studio, dance studio, yoga studio, group fitness classes or personal training. Sell passes and manage attendance. Customers can book reservations online and buy a pass, punch card or membership. Take attendance with your iPad or smartphone. Read more about Punchpass Great for studio management.
Customer & attendance tracking for yoga and fitness studios
Software for your fitness studio, dance studio, yoga studio, group fitness classes or personal training. Sell passes and manage attendance. Customers can book reservations online and buy a pass, punch card or membership. Take attendance with your iPad or smartphone. Read more about Punchpass Great for studio management.

Verlocal Pro  

20
Booking software for individuals & businesses
Verlocal Pro is a cloud-based booking software which enables individuals & SMBs to handle online reservations as well as manage customer interactions easily. Read more about Verlocal Pro
Booking software for individuals & businesses
Verlocal Pro is a cloud-based booking software which enables individuals & SMBs to handle online reservations as well as manage customer interactions easily. Read more about Verlocal Pro
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.