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Survey Software with SMS Messaging (2026)

Last updated: April 2026

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Key features of Survey Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Questions: Users value the ability to tailor questions to specific needs, enhancing data relevance and improving user engagement with diverse question types. 96% of reviewers rated this feature as important or highly important.
  • Survey Builder: Reviewers highlight the ease of creating surveys with various question formats, customization options, and user-friendly interfaces for efficient data collection. 94% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users appreciate detailed and customizable reporting features that provide real-time insights and graphical representations for better data-driven decisions. 91% of reviewers rated this feature as important or highly important.
  • Data Import/Export: The feature is praised for its ease of transferring data between formats, enhancing data management, and enabling seamless integration with other tools. 88% of reviewers rated this feature as important or highly important.
  • Question Branching: Reviewers note the benefit of creating tailored surveys that dynamically adjust based on responses, improving survey relevance and respondent engagement. 85% of reviewers rated this feature as important or highly important.
  • Customizable Templates: Users find value in pre-designed and modifiable templates that enhance the survey appearance, consistency, and branding, saving time in survey creation. 83% of reviewers rated this feature as important or highly important.
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49 software options

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SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

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Cloud-based survey solution for generating insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Online survey & questionnaire tool

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The UK-based & secure survey management tool for creating, distributing, managing, and analysing responses for unlimited surveys.

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Survey software and questionnaire tool

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Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

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Software for creating and managing feedback and surveys

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Send better surveys. Collect better feedback.

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Create modern, on-brand surveys in minutes that look great on every device. Analyze your results in real time or integrate with Salesforce for deeper insights

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InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Experience Management

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Questback is an Survey Experience Management platform solving customer experience and employee experience.

Our mission is to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions, we serve customers in the Nordics and th

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GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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A complete platform for web professionals.

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Framework360 is a cloud-based platform that helps marketers manage their marketing activities from a single interface.
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