App comparison
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Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Last updated: January 2026
Tidio Alternatives & Competitors (2026)
Top 10 free alternatives
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world
0.5
Value for money
Starting price
0.2
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
Value for money
Starting price
0.1
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.3
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
HubSpot CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM and lead management solution
0.2
Value for money
Starting price
0.2
Functionality
For Mac Devices
5/5
Relationship Tracking
5/5
For Financial Institutions
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.3
Value for money
Starting price
0.2
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Lucky Orange
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one conversion optimization suite for website owners
0.1
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Monitoring
5/5
Live Chat
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
0.3
Value for money
Starting price
0.5
Functionality
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
0.3
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
0.2
Value for money
Starting price
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.1
Value for money
Starting price
0.2
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
Value for money
Starting price
Functionality
Transcripts/Chat History
5/5
Trend Analysis
5/5
Sentiment Analysis
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Contact Database
5/5
Lead Capture
5/5
Email Campaign Management
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
0.1
Value for money
Starting price
0.1
Functionality
Transfers/Routing
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for SMBs
Value for money
Starting price
0.2
Functionality
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
0.1
Value for money
Starting price
0.3
Functionality
File Sharing
5/5
Widgets
5/5
Screen Sharing
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
0.2
Value for money
Starting price
0.1
Functionality
Transfers/Routing
5/5
Third-Party Integrations
5/5
Surveys & Feedback
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat for customer support
1.4
Value for money
Starting price
1.0
Functionality
Transfers/Routing
1/5
Support Ticket Management
1/5
Reporting/Analytics
1/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.4
Value for money
Starting price
0.6
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Editing Platform
0.2
Value for money
No pricing info
Starting price
0.3
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
0.3
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
