getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Large enterprises - Page 4

Last updated: November 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

331 software options

Helpwise logo

Communication and workflow management software

Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
Simla.com logo

CRM platform to boost your eCommerce sales

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

Read more about Simla.com

Users also considered
Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

Read more about Korra

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen c...

Read more about Freshdesk

Users also considered
EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable customer service software for managing requests, cases, SLAs, knowledge and workflows, with self-service, automation and an integrated Enterprise Application Framework for company-specific service processes.

Read more about EcholoN

Users also considered
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

Read more about NABD System

Users also considered
Magentrix logo

We make portals. It's not magic. It's Magentrix.

Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

Read more about Magentrix

Users also considered
hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

Read more about hello24.ai

Users also considered
Keeping.com logo

Customer service and help desk software

Keeping.com is a collaborative customer support tool that helps businesses connect with a shared inbox to assign tickets, discuss issues, and track progress inside Gmail accounts. The platform enables stakeholders to automatically convert incoming emails into tickets so that teams can track and manage customer support requests directly from the inbox.

Read more about Keeping.com

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
Subiz logo

Website-integrated Live Chat Software

Provide premium customer service with Subiz live chat

Read more about Subiz

Users also considered
Front logo

AI-enabled customer service platform for collaboration

Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

Read more about ZIWO

Users also considered
Helply logo

Cloud-based helpdesk solution for small businesses

Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

Read more about Helply

Users also considered
HelpShelf logo

Knowledgebase solution for improving customer service

HelpShelf is a knowledge base software that helps companies to build their own internal and external knowledge repositories. It is deployed as a SaaS solution.

Read more about HelpShelf

Users also considered
Cisco Finesse logo

Customer Service solution with digital experience

Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

Read more about Cisco Finesse

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
V2 Cloud WorkSpaces logo

V2 Cloud is a virtual cloud computing platform.

V2 Cloud goes beyond traditional Desktop-as-a-Service (DaaS) and VDI.

Centralize computing resources, improve security, simplify IT operations, and support remote, hybrid, branch, and distributed workforces without investing in on-premise infrastructure.

Read more about V2 Cloud WorkSpaces

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered
ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates.

Read more about ProProfs Survey Maker

Users also considered
Deskpro logo

Customer service software you can depend on

Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about Deskpro

Users also considered
Kenyt AI Agents logo

AI assistants for marketing, sales, and support

Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.

Read more about Kenyt AI Agents

Users also considered