getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Free trial - Page 3

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


319 software options

Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
Kavkom logo

Predictive dialer and telephony software for telemarketers

learn more
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
Dashly logo

Marketing and customer conversation management platform

learn more
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

Users also considered
UJET logo

Customer interaction & support platform with CRM integration

learn more
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Users also considered
InvGate Service Management logo

Web-based IT service desk software

learn more
Use InvGate to manage, automate & assess your IT service support with ticket management, workflow automation, self-service, gamification, analytics and more.

Read more about InvGate Service Management

Users also considered
Zendesk QA logo

Support Quality Assurance Platform

learn more
Go beyond conventional QA with Zendesk QA – the quality assurance solution that helps companies solidify customer relationships through excellent CX.

Read more about Zendesk QA

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix empowers your users to self-serve their queries and get deep understanding into the product to ultimately help you reduce cost of managing support

Read more about Whatfix

Users also considered
Help Scout logo

Cloud-based customer support platform

learn more
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

Read more about Help Scout

Users also considered
Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

Read more about Tiledesk

Users also considered
HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

Read more about HelpSpace

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
respond.io logo

The first minute makes or breaks the customer experience.

learn more
Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

Read more about respond.io

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

Read more about Issuetrak

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

learn more
Track and quickly respond to all customer issues and questions to create happy customer relationships.

Read more about ConvergeHub

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

Read more about Groove

Users also considered
Simla.com logo

CRM platform to boost your eCommerce sales

learn more
Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

Read more about Simla.com

Users also considered
ThriveDesk logo

Customer experience software for small businesses

learn more
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

Read more about ThriveDesk

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
MaxContact logo

AI-powered customer engagement platform

learn more
MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

Read more about MaxContact

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

learn more
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
LiveHelpNow logo

Help desk and live chat solution for customer service

learn more
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
Helpwise logo

Communication and workflow management software

learn more
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
C-Desk logo

Cloud-based help desk software for customer support teams

learn more
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Users also considered