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Top Rated Customer Service Software with Drive 1

Last updated: June 2026

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32 software options

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels.

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Missive logo

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

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Unless logo

Turn your SaaS product into a dialogue

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Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.

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Pipefy logo

Cloud-based and AI-powered process orchestration platform

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Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

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Track and quickly respond to all customer issues and questions to create happy customer relationships.

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Front logo

AI-enabled customer service platform for collaboration

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Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Positive User logo

The engine of growth. An all in one solution for user data.

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Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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My AskAI logo

Create an AI chatbot for your Customer Support.

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Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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Heymarket logo

Business text messaging for teams

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Heymarket is customer service via text message for leading brands. It is intuitive enough for agents to learn in minutes, but powerful enough for manager to track performance. Using SMS for customer service will improve response times, agent productivity, and customer satisfaction.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

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Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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Zuar Portal logo

Provide branded Tableau dashboards!

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Accelo logo

Move from operational chaos to profitable growth.

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Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions.

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xFind logo

AI driven enterprise search platform

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Product is a fusion of GPT and NLP technologies for customer service or enterprise support organizations. It aims to improve agent productivity by delivering relevant answers to resolve customer issues, saving up to 50% of time searching for answers. The solution also helps increase case deflection for customer portals and chatbots by providing the most relevant enterprise knowledge.

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Vivocha logo

Next Generation Customer Interaction Platform

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Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

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Spotler CRM logo

The Powerful CRM for Growing Teams

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Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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